It has a cooking area of 800 sq. inches and a hopper capacity of 20lbs. While that just would be fine for regular smoking, this product needs some supervision and pellet refilling for longer smoking sessions. It does not have a Wi-Fi enabled control system, though it does come with a digital control system to provide you some ease of control while cooking with this product.
Despite often being called “pellet grills,” they still cook via indirect heat, as opposed to flame, and are better seen as a smoker. They’re excellent for smoking briskets, chicken and turkey, salmon and other fish, but maybe not for steaks, as you won’t be able to get the same crispy, browned sear they call for, and that you can get with an open-flame grill.
Today I grilled up a T-Bone steak. And I used the Grill Grates. I upped the temps to 600 degrees. The T-Bone came out FABLULOUS!!! Actually, it cooked faster than I expected, and the sear marks were way better than I expected. I have been using Weber Gas Grill for many years and way satisfied with the results, but the Yoder smoker kicks ass...BRAVO YODER!!

Thanks for your question! I think you’ve actually selected the grill that I’d recommend too. The Camp Chef pretty much has it all. It’s quality, it’s priced nicely, it does a great job smoking… and honestly, that ash cleanout feature is pretty much something that I wouldn’t want to do without. Especially if you’re new to pellet grilling, anything that makes the job smoother and simpler will be appreciated!

You want even grilling: One of the downsides of using a charcoal grill is ensuring that the entire grilling area is evenly heated. Spreading the charcoal evenly and avoiding hot spots is difficult. Traeger’s pellet grilling system overcomes this problem with a fan that evenly distributes the heat throughout the grilling area, much like a wood-fired oven would have.
The Z Grills Wood Pellet Grill and Smoker comes with Smart Smoke Technology, which lets you set and forget your grilling. It accurately sets and maintains the desired temperature using an automated electric feed system, heating your unit from 180 degrees F to 450 degrees F. We’ve gotten used to smokers taking around 30-40 minutes to heat up, but with this unit, it took only 20 minutes for the temperature to settle in!

WiFi capability - It shouldn't be surprising that as our lives become ever more connected, so are our grills. Because they already have an electronic control board, pellet grills are a natural fit for WiFi. With a connected pellet grill, you can remotely monitor and control your cooking and meat temperatures from a phone, tablet, or computer...no matter where you are. It's the ultimate set-it and forget-it feature. Currently, there are a few pellet grills with WiFi capability, but many more are on the way. Every Memphis Grills model, as well as the Traeger Timberline, have cloud-based WiFi that's easy to connect, reliable, and offer a host of features on free downloadable app.
What makes it stand out from the crowd is that it’s the only pellet grill on the market (so far) that has an ash cleanout system… no more hauling out your vacuum to the patio to suck out the ashes when it’s time to clean out your grill! You just need a small cup… and with a simple turn of a small lever, the ashes drop out! You’ll LOVE this feature!

If you’re one of the serious barbecue enthusiasts, you would not want to leave any stone unturned to get your hands on the best of the best pellet smoker the market has to offer, in that case, you need the REC TEC Wood Pellet Smoker. The REC TEC has a large surface which takes care of all sizes of cuts, the thermostat maintains the temperature and ranges all the way from 180 F to 500 F. It has been leading the market for so long that the company now provides warranty for 6 years.
In smoke mode the controller is no longer controlled by the thermometer, it merely switches the pellet feeding auger on and off. On time is 15 seconds, off time ranges from 45 seconds at P0, to 165 seconds at P15. Temp and smoke are controlled by the duration of off time: the auger always runs at the same speed. More smoke is produced at higher P settings and lower temp settings because longer off times allow the pellets to smolder. At P0 in smoke mode or "High" in cook mode the auger replenishes the pellets at a faster rate, creating more flame, less smoke.

One option is to put a griddle or a frying pan on the grill, high heat, get it blistering hot, add just a little oil to prevent stickling, and sear by conduction on the metal. It should only take two to three minutes per side. This is a good technique for reverse seared meats. You start them indirect, low and slow, with a little smoke, and then Maillard the outside in a hot pan or on a griddle. No, it's not cheating. It's making food better.
A pellet grill is an outdoor cooker that runs on electricity. It uses wood pellets as fuel to cook as well as smoke and flavor the meats. A pellet grill is a combination appliance of grills, smoker, oven and more. It can be used to sear, smoke, grill, roast and even bake! A pallet grill can be used to cook almost all types of meats and proteins. It also accommodates larger quantity and size than a normal indoor appliance. This is what makes a pellet grill so special, its versatility and convenience of use.
As both a fuel source and flavor enhancer, wood pellets can affect everything from how well your pellet grill performs to how good the food tastes. And while one might assume that because all wood pellets look alike that they’re all the same, which pellets you use can make a big difference. These 6 tips will help you choose quality smoker pellets that will keep your pellet grill performing its best and producing great wood-fire flavor.
Now, I will be very honest with this topic here. While prices vary from model to model and brand to brand, one thing to understand is that the best pellet grills are made with the best materials, made by keeping consumers needs in mind, made with intelligent designs and features that can serve and last a long time. There are pellet grills in the market ranging from extremely cheap and affordable to very expensive, and sometimes even unnecessarily expensive. While there are exceptions in many cases, the blatant truth is that good stuff will cost an extra penny. This is why I will be giving you my pellet grill review, so that you can see and identify your specific needs and buy a grill according to that instead on spending a fortune on low quality or unnecessarily multiple-feature grills.

It also has the standardized dial-in digital control with LED readout (not to the point that it has WiFi like the Green Mountain Grills Davy Crockett Pellet Grill, but still quite convenient). However, it’s rated low on this list because of poor quality control. Too many customers ended up with bad Pit Bosses that have inconsistent temperature control (going all the way to 615° Fahrenheit).
Of all the different smoker designs available, pellet smokers are the easiest to use, because they're thermostatically controlled, like your kitchen stove. You just select a cooking temperature, and a controller maintains it by feeding wood pellets to a fire pot as needed to maintain your set temp. Set it and forget it. You can throw a brisket in a pellet smoker, set it for 225°F (105°C), go to bed, and sleep like a baby, knowing you'll wake up to delicious smoked meat.
Multi-position Controller - A step up from 3-position controllers, multi-position controllers feature a knob with temperature settings that go from 180°F to 420°F in 25° increments and may have an LCD display. In addition to more settings, these controllers offer more temperature control. However, they also run on fixed cycles and can only maintain about +/-20°F in ideal conditions—in cold windy weather they are less accurate and reliable. Some versions of these controllers have inputs for meat probes that can monitor food temperatures.
Vista Outdoor will pay a total purchase price of $74 million for Camp Chef, comprised of $60 million in cash paid at closing and $14 million in cash to be paid out in equal installments on the first, second and third anniversaries of the closing date, subject to certain conditions described below. However, the effective purchase price is lower, due to value created by certain tax assets resulting from the transaction and the deferred purchase price structure, leading to an effective multiple of approximately 6.4x Camp Chef's expected calendar year 2016 EBITDA. Vista Outdoor financed the purchase price paid at closing using borrowings under its existing revolving credit facility. Vista Outdoor expects the acquisition to be slightly accretive to FY17 earnings per share (EPS), including impacts associated with transaction expenses. A majority of the payment of $14 million of deferred purchase price will be contingent on continued employment of key members of management and certain other conditions. As a result, Vista Outdoor plans to record the payments conditioned on continued employment as a compensation expense in future periods in accordance with GAAP. However, for purposes of presenting certain non-GAAP financial measures, including adjusted EPS, Vista Outdoor expects to treat those deferred payments as deferred purchase price and will therefore adjust the payments out of its financial results in future periods as payments are made. The purchase price will also be subject to a customary working capital adjustment. Additional information, including impact on full-year guidance, related to Camp Chef will be presented during Vista Outdoor's second quarter FY17 earnings call and webcast.
RT 700 offers a Front Folding Shelf and has its own set of meat probe to monitor meat temperature while the grill smoke is infusing with the meat. Its Stainless Steel body protects it from rust and the colors from cracking or peeling. With its built-in WiFi-enabled control, coupled with Rec Tec’s proprietary PID algorithm, you will have control over your cooking process remotely using your wireless devices.
I’ve had the chance to use one the the Traeger Grills Pro Series grills now for some time, and I find it to be a great pellet grill. They really beefed up the chassis of this model, with a stronger, wider-stance sawhorse base, larger wheels, a nice strong side lift bar, and an upgraded Digital Pro Controller with Advanced Grilling Logic that keeps temps steady, but allows for a temp swing of about 15 degrees. I mention the temp swing here as a positive, rather than a negative. By allowing a tiny bit of temperature fluctuation, I find the grill actually puts out a bit more smoke throughout the cook as pellets are fed in to regulate temps.
Wood pellets that are tailored for pellet stoves or fireplaces usually contain tree barks and binding agents such as glue. When used in pellet smokers, these wood chips can expel some harmful chemical substances infused with the food. But since the dawn of Traeger pellet smokers, different manufacturers have been producing food-grade wood pellets to be used in pellet smokers.
Cleaning and Maintenance: Keeping the grill clean is critical if you need to get the most out of the unit. Old debris can influence the viability of the unit thus normal cleaning is vital. In addition, while moving it around, take alert not to thump it since it accompanies little legs which can without much of a stretch tip over the unit when thumped.
I paid $700.oo for my Traeger. My heating element went out in 2 BBQ seasons. Not good considering the price I paid. It's just me, so it's not like it was in overkill. Bi-weekly meal give or take? Smokes fur shit!! Planned on some good'ol smoked salmon (cause I like to fish for salmon), or some pheasant jerky (cause I have Springers, and I hunt pheasant***) NOT HAPPENING. The only smoke there is...is when you start the damn thing. If you want smoke flavor, you have to add artificial smoke flavor from a bottle. Conventional outside oven heated by wood pellets. If you want BBQ this is not the way to go. If you want smoke this is not the way to go. If you want to leave something inside the oven to cook outside your house....this is the way to go. Wasted $
The Woodwind is a Pellet Grill for the connoisseur. Along with a high price tag come all sorts of fancy extras, from a specially constructed 'sear box' to a lever-operated cleaning system for removing wood ash. It's roomy too, with over 500 square inches of cooking space so whether you're cooking for one or smoking several racks of ribs at the same time, the Woodwind will get the job done.
Having the same problem as the rest of the group. Rec Tec, Yoder, Green Mountain, Pellet Pro, or MAK? All seem to be heavy gauge SS, Pellet Pro seems really good value, MAK and Green Mountain seem to have controllers with more features. Have a friend who bought Rec Tec 3 years ago, he cannot say enough about the good customer service and the grill. If you could only buy one (money not the issue among these 5), which one, and why?
You prefer a direct heat method of grilling: The Traeger grill uses an indirect heating source, much like an oven, so you won’t be able to sear meat, as many people like to do when grilling a steak. The Traeger system is better for those people seeking more of a smoker type of cooking system, although you can sear your meat by using a frying pan with a little oil initially before you finish cooking it with the Traeger grill. You can use the frying pan on a stove top burner or on the surface of the Traeger grill.
I did a lot of research, and ended up buying the Camp Chef DLX24. It was at a price that fit my budget, (under $500) and had a lot of features the others didnt. The pellet trap door for quick dumping of the pellet hopper into a bucket, and the ash cleanout under the drum was a clincher. Being able to pull a lever and dump the ashes into an easily removable cup is a great feature that all grills should include.It has a digital temperature controller, and dual probes (one inside the smoker for grill temp, one for the meat) and overall good quality construction. The second shelf inside is standard (you pay extra for that on other grills). If your budget allows, would suggest purchasing the propane powered sear box ($199) which attaches to the side of the grill and allows for reverse searing meat..
With their portable model, Traeger has their own version of the classic 'tailgater'. Still fairly hefty at a little over 60 pounds, this grill is still far and away the most lightweight model Traeger offers. The legs fold up for ease of storage and transportation. As with all other Traeger products, temperature controls allow grillers to use the Tailgater as either a conventional grill or a smoker.
This grill actually came about because of an IndieGoGo campaign. IndieGoGo is a crowdfunding platform wherein interested parties on the Internet can donate money to the maker if they want his invention or service to come about. The Z Grills Wood Pellet BBQ Grill and Smoker got its $500,000 from its donators and now the previously nonexistent Z Grills Company now exists to make their wildly popular grill.
Eric, I’m sorry for the trouble you’ve had with your Traeger. Not sure this will help, but here is how I make sure I don’t have the problem you had. When I start after a long previous cook or any cook at all really, I vacuum out all the dust and vacuum out the burn pot. Then, I put a handful of pellets into the burnt pot, insert the heat deflector, the drip tray, and grate. I find that this keeps things working well. Sometimes, the burn pot will get too full of ash and this can cause the problems that you had. Give it a try. If it works, please let me know.

We have reviewed the best pellet smokers on the market today after doing our extensive comparative research. However, there were some hidden gems that could not make it to our top 10 product list because of one reason or another e.g. due to their high prices, unavailabilities in some regions, and other factors. Also, some just failed to get in our top 10 list only because it was a top 10 list and not a top 20 list. Regardless of the reasons, here are a few honorable mentions that failed to make it to this top 10 best pellet smoker review, but are still worthy in their own rights:

Pellets are made from different woods, each of which imparts a distinctive flavor to the meat. Hickory, oak, maple, alder, apple, cherry, hazelnut, peach, and mesquite are among the flavors available. For more about pellets, read my article, The Science of Wood. There is a pretty good forum for people who have pellet cookers at PelletSmoking.com and of course our Pitmaster Club has a lively discussion on them with many active users.
Rec Tec has always been known for making advanced Rec Tec wood pellet grills coming in at a higher price. However, some of the popular models come in smaller sizes, like Trailblazer 340 or Bullseye 380. However, compared to their capacities and features, the products in our top ten lists would be better choices. So, among its products, the RecTec Bull 700 is the only one that falls in our Honorable Mentions.
I live in Florida (Ocala), and I would like to grill, but I am undecided what to buy. I would not use the grill everyday. I am not a ‘griller’, but I do enjoy grilling simple meats, hamburgers, pork tenderloin and chicken; perhaps smoking a 12 lb. turkey for Thanksgiving and Christmas. I have no knowledge as to grill veggies or fish. I am an ignoramus! I tried, but I couldn’t detect them among the ashes!
When people talk about pellet flavors, they're referring to the type of wood used to make the pellets. Smoker pellets come in an array of wood flavors, from the usual BBQ suspects like mesquite, hickory, apple, and cherry to less celebrated woods like peach, pecan, , and sugar maple. Each variety has its own unique taste—from the mild sweetness produced by cherry to the nutty hints imparted by pecan—and can be paired with specific foods to highlight and complement their natural flavors. You can also create complex layers of flavor by mixing and matching different woods.
I’m not sure of the dates on the above replies, its now Oct.2017, and I’ve had enough of the Bradley dig. smoker. I live on Long Island NY and the Bradley has trouble getting up to and holding temp. I’ve added a PID to it but have decided to take it up a level. I’ve done a bunch of research and I’m leaning toward the Yoder 640 with Comp. cart. unless you take me out of it. What would you be spending your money on today? I did buy a book though your site, I hope that helps.
This is a great smoker for beginners who are willing to take the time to understand how pellet smokers work. You can follow the instructions in the video provided on the manufacturer’s website to see how to put it together. It is also great for people who have been pellet smoking for years. It has a huge cooking surface, which is perfect for entertaining large groups of friends.
"The Camp Chef transaction aligns with Vista Outdoor's strategy to deliver long-term value through acquiring complementary, market-leading brands that will benefit from Vista Outdoor's balance sheet, distribution network, and sales and marketing expertise," said Chairman and Chief Executive Officer Mark DeYoung. "Led by an entrepreneurial management team, Camp Chef has a nimble and responsive product development process. Camp Chef continues to grow its market share in the outdoor cooking category, and the brand serves many of our current consumers who are engaged in a wide variety of outdoor pursuits. Acquiring Camp Chef strengthens our leadership position in outdoor recreation, allows us to enter the growing camping and outdoor cooking market, and the brand's effective multi-product, multi-channel strategy increases our presence across both brick-and-mortar and ecommerce distribution platforms."
Hey Mike, thanks for touching base. It’s always a pleasure to connect with you, man! If you have the space, I’d go with the JB. You can always cook under your pellet smoker’s capacity, but you can never cook more than it will hold! As such, you can always find use for the extra room in the JB. It’s like the umbrella and the rain scenario – bring one and you’ll never need it. Go out without one, and it’ll pour on you! Holding temp and managing the cook is the same for each of these GMGs. You’ll have smooth going with both, I’m sure. If you are cooking in very cold temps, you might want to consider the thermal blanket GMG puts out. Helps a bit re: getting to / maintaining temp. Some folks use it all the time as they feel it keeps more smoke in the chamber. As you know, nearly all pellet smokers produce a bit less smoke than your barrel smoker will. Hope this helps, bro! Thanks for your comments!
So, I say go for the best pellet grill you can get within your budget. I reviewed the little GMG Davy Crockett pellet grill recently and was impressed. At just under $400, it’s a good option. That said, I would like to see them put the unit on fold down legs with casters or some other option to make it easier to move around. You’ll see what I mean in the post. Hope this helps.
The MoJack has huge barrel with lots of cooking space. With the 24 inch model, you are going to have 418 in.² to cook on. You will easily be able to read and monitor the temperature with the LED digital temperature control. This model has a bottom storage rack, which makes a great place for you to put extra pellets or tools that you will use for cooking.
In addition, due to the wood pellets used in the Traeger grill, it is easy to cook different food products even pies, something that is impossible with charcoal or propane fired grills like the big green egg grill and the camp chef grill, respectively. Moreover, it is hard to get consistent results with the big green egg grill, as some food might come out good while others will just burn. It is a great challenge to use the big green egg grill.

While the Green Mountain Grills Davy Crockett Pellet Grill is compatible with most iOS and Android devices, I want to stress, check the compatibility of your device with the grill before purchasing because it would suck to buy this grill only to find out that this feature is not compatible. Also, if you do not plan on using the grill on some elevated surface, the legs are not tall so the grill sits close to the ground. Regardless, this is a GREAT smoker: your meat will come out tender and juicy with that authentic BBQ taste we all love! Neither of these cons affects the quality of your BBQ and both can be worked around.

4 years ago I made a 700 hundred dollar mistake a bought a China made grill it never worked right from day one. My wife suggested that I should replace it. I decided I wanted a us made grill after seeing the yoder series and all of the great reviews I couldn't wait for it to arrive.so glad a bought the ys640 works like a dream, any one reads these reviews and buys another grill you have made a mistake
A pellet grill like the Rec-Tec is a breeze to use; subsequently, you won’t need to manage a migraine when barbecuing or smoking. Most models now accompany an electronic start highlight, which means you don’t need to use gas or charcoal for grilling or smoking (Read here). Furthermore, with this element, you don’t likewise need to manage the temperature changes in the earth on the grounds that the unit will be lighted by its electric igniter whatever happens, and after that, it will begin warming and cooking your nourishment. Furthermore, regardless of you are a piece of a little or a major family unit, there is the correct model with the size perfect for your family’s cooking needs.
With over 375 reviews, this product had an impressive review rate. On its first 22 days, it got its first 10 positive reviews. Ten days after, it got its 2nd set of 10 positive reviews, and its 3rd set of 10 positive reviews after seventeen days. Online reviews have shown that, just like us, customers have been satisfied with the overall performance of this smoker from Traeger.

Ease Of Use – Check if the unit is anything but difficult to setup and work. A few units are a breeze to gather, and you should simply to take after the manual of guidelines that accompany it. And after that, you ought to likewise discover how to work the grill and it ought to offer you easily of operation. For the most items I have evaluated here, they can be worked with the push of a catch, so they will let you simply set the clock and temperature and forget about it.
BBQ pellets are 100% natural hardwood, but that doesn’t necessarily mean the pellets are 100% of the type of wood listed on the bag. When you buy cherry wood chips or chunks, that wood is 100% cherry wood. However, when you buy cherry wood pellets, they’re usually a blend of cherry and another wood, such as oak or alder. While that may sound deceptive, there are good reasons for this practice.

RT 700 offers a Front Folding Shelf and has its own set of meat probe to monitor meat temperature while the grill smoke is infusing with the meat. Its Stainless Steel body protects it from rust and the colors from cracking or peeling. With its built-in WiFi-enabled control, coupled with Rec Tec’s proprietary PID algorithm, you will have control over your cooking process remotely using your wireless devices.
Designed specifically to heat quickly this little outdoor Designed specifically to heat quickly this little outdoor cooker is a powerhouse when it comes to boiling brewing or frying. With its high-pressure burner system this stove is a great addition to anyone’s gear and works perfectly for all types of canning. The small size and portability also makes this ...  More + Product Details Close
Accurate Temperature Control: The Davy Crockett has better temperature control that permits us to program a great deal more correct temperatures (one-degree changes possible) using their application (the control board permits us to alter temperatures 5 degrees at any given moment). It uses a PID controller […] controller to expect and fine micromanage the temperature by controlling the wood screw speed and the fan speed.
This heavy-duty top-notch grill and smoker has a total cooking area of 429 square inches, which is large enough for cooking around twenty burgers at once. If that’s not enough, it comes with a secondary rack of 144 square inches that you can use for smoking or warming. With a height of 32.5 inches, you can cook a variety of meats and foods to your heart’s desire.
We did return the Traeger to Costco for a full refund. It's not that Traeger has poor customer service; they don't have any customer service. We brought a Bradley Smoker, an upright design, and it has performed much better than the Traeger. The Bradley also takes up much less space and we've placed it on a dolly so it can be rolled around. Overall, a much better solution.

The Champion Competition Pro Wood Pellet Grill and Smoker by Louisiana Grills takes outdoor cooking versatility to all new heights. A total cooking area of 3432 sq. in. (8718 sq. cm) and fully integrated multi-chamber smoking cabinets, the Champion Competition Pro is designed to be a show stopper. With direct and indirect flame grilling in the main barrel, hot smoking in the lower smoke cabinet, and cold smoking in the upper smoke cabinet, the Champion Competition Pro is the ultimate grill for the outdoor barbecue enthusiast. This grill revolutionizes grilling in three different ways: the digital control center and lid thermometer allows for precise temperature control of a dynamic range of 60°F-600°F (15°C -177°C) for grilling and smoking, the use of all-natural hardwood pellets allows you to enjoy the amazing wood flavor with the single push of a button, and a programmable meat probe that works together with the digital control center to regulate temperature.


Actual Cooking: This flat top is a game changer for cooking. The grill heats up very fast and heats up evenly across all 4 burners. It also has traditional grill grates beneath which makes this a 2 in 1 grill. You can cook a plethora of items ranging from tacos, cheese steaks, quesadillas, eggs, pancakes, hash browns, fried rice, assortment of Chinese dishes (beef and broccoli, Mongolian Beef, Garlic Chicken with Veggies, etc), and basically anything that could be cooked in a typical cast iron pan or skillet. It heats up bread, tortillas, and buns in a matter of seconds. The flat top itself can accommodate a lot of food at once and can cook for up to 50 people per hour at max capacity. The ability to cook multiple items on the flat top at once is especially helpful for cleaning as you won't need to have multiple cooking pans or skillets to clean up afterwards. Anyone that has the ability to use this as their main cook top should do so.
4 years ago I made a 700 hundred dollar mistake a bought a China made grill it never worked right from day one. My wife suggested that I should replace it. I decided I wanted a us made grill after seeing the yoder series and all of the great reviews I couldn't wait for it to arrive.so glad a bought the ys640 works like a dream, any one reads these reviews and buys another grill you have made a mistake

An attractive option for many people are stainless steel pellet grills, which are rust-resistant, more durable, and easier to maintain. While pellet grills made from commercial-grade 304 stainless steel are the most desirable, they come at a higher. However, there are also some pellet grills made from 430 stainless steel, which is more affordable and still incredibly durable.


From among these 65 products, we have selected the top class pellet smokers out there shortlisting 18 of the best candidates. Then, we have conducted a secondary research and compared their features against each other to find the best 10. Finally, we have compiled this review list of top 10 best rated pellet smokers considering their features, reviews, ratings, review frequencies and how great they were when we tested them out during BBQ parties.
Wood pellet grill is a two-in-one mixture of a smoker and a grill. It doesn’t provide direct flame for your steaks or meat as a grill would which eliminates flare-ups. Since there’s no direct flame, searing meat isn’t an option and there’s a better choice if this is your desire. However, if you desire a great smoky flavor with an easy cooking process then a pellet smoker is an excellent choice.
I've been wanting a Yoder for the last year and a half. Finally pulled the trigger on a 640 a couple months ago. Absolutely fantastic. I've been a Weber guy forever and this is my first smoker. This defiantly took my food over the top. My 640 has been incredibly accurate with keeping the heat on the grate to the setting I punch in. Just finished my first brisket and it was fantastic. The only way to go!
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!

Retail pricing for the Traeger Grills Pro Series pellet smokers come in at $799 for the 22 in. and $999 for the 34 in. At this time, they’re available only through approved Traeger retail locations. If you’re in the Central Florida area, Whiskey Bent BBQ Supply in Lakeland, FL is a Platinum Traeger Dealer. Otherwise, you can find a list of approved Traeger dealers via their network locator page.
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