The digital controller has a temperature dial (180 F to 400 F), shutdown cycle setting and an on/off switch which is very basic. Compared to the Camp Chef, it misses out on bypass startup button, food probe, feed button, lo smoke/high smoke settings and most importantly access to the fuse. In order to change the fuse in the Traeger, you’ll have to remove both screws on the digital controller and pull out the controller.
The moment we found this as one of our most desired articles, we had to conduct extensive research on what a pellet grill is. With that said, if you are new to the pellet grill industry and want to know what it is, here we go! Pellet grills are often considered, ‘pellet smokers’, due to the construction quality and design. The reason is that pellet grills combine different cooking elements such as charcoal, gas grills, and a conventional kitchen oven. Now, they are fueled by wood pellets, hence the name. With that said, pellet grills can smoke, cook, and grill all in one simple mechanism and design. With an electronic control panel, an individual can control the wood pellets that fuel the fire to regulate airflow and maintain the proper cooking temperature. Did you get that? We hope so because it is time we share with you the criteria to evaluate the best pellet grills.
The initial design by Mr. Traeger consisted of a “classic” drum barrel shaped grill design with a chimney on top. Instead of the firebox, the grill contained a pellet hopper. It used a fan to distribute the heat evenly over the pellets. Unlike the modern pellet grills, the original design didn’t include any auto-ignition features and the pellets had to be lit manually.
I called Traeger to discuss their 10k Commercial smoker. The fellow who answered was polite but not helpful. He said, "You need to call our commercial division. They can answer any question you might have," and gave me the number. This is literally how the conversation went when phone was answered. Me: "Hello I was hoping to talk to someone there about your 10k commercial smoker." Him: "What state you live in?" Me: "Texas." Him: "We don't ship direct to Texas anymore, you will need to call one of our dealers." CLICK. So I am thankful I found out now as there is no way in hell I will spend 10k with Traegar.
I always encourage consumers to get to know a little bit about a brand and company before purchasing a product from them. What differentiates a smart consumer from a consumer is preparedness. Get to know about the company history, its commitment to consumers, its consumer service, after-sales services and warranty. It is also a great idea if you can go through consumer ratings and reports the company’s pellet grill review before buying it. Do not just fall for intelligent marketing and chic packaging. Get you facts checked; remember it is your hard earned money on the line.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
It’s capable of many of the same feats as its sibling grill and other top-rated competing grills, but its piece de resistance is its Smart Grill Technology that allows you to control the temperature as easily as conventional ovens. Just don’t let it sit in direct sunlight and muck up its temp. The bottom line with this “smart” grill is that it has more pros than cons.

Hey Eric! Man, thank you for the kind words. While I don’t post every day, I do try to make what I share with you guys as informative as possible. To that end, your words mean a lot. Now, the pellet release option is a great feature to have on any pellet smoker. In cases where you don’t have one, I suggest using a small shop vac you use just for pellet removal. Works great. But the quick release chute option saves a ton of time and effort for sure. Not what I’d call a deal breaker if a pellet smoker you like doesn’t have one. However, I’d like to see it become standard on pellet smokers for sure!
*Big R strives for accuracy in our advertising, but errors in pricing, photography, and/or description may occur. Big R reserves the right to correct any such errors. Photography is for illustration purposes only and may not reflect actual product. Big R reserves the right to limit quantities ordered and the right to accept or decline any E-Commerce order.
Bring the savory simplicity of the SmokePro XT Pellet Grill to your back patio and change the way you cook outdoors. Just like your kitchen oven, the SmokePro XT automatically maintains whatever temperature you set, so you don't have to worry about over or under-cooking your meal. The SmokePro XT Pellet Grill comes standard with Smart Smoke Technology to evenly distribute wood-fired flavor into every bite. Skip the tedious cleaning routine associated with traditional pellet grills thanks to the Simple Ash-Cleanout System. Simply dump the ash after every cook and save yourself hours of cleaning and enjoy better flavor on your next meatsterpiece as a result. The SmokePro XT can tackle anything from fatty pork butts to quick and easy burgers. Shop the Camp Chef SmokePro XT today and see for yourself why Camp Chef is the way to cook outdoors.
I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
Add humidity to your grilling environment while also Add humidity to your grilling environment while also adding smoker flavor. This dual smoker/humidifier can accommodate liquids and wood chips or pellets for delicious succulent foods. The even heat of the cast iron heats the liquid in its reservoir creating steam that permeates the food on the grill. The open ...  More + Product Details Close
×