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I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
As another criterion that we took into consideration, we felt that the pellet grill size was important to include in our selection process. One of the main reasons is because we wanted to share a wide variety of pellet grills that were designed for multiple uses. With that said, other reasons include the size and weight of the grill as well as the price. Meaning, the bigger the grill the more pricey it can become and the more it will weight depending on the material design. However, we also wanted to share compact varieties such as the Green Mountain Grill which is perfect for tailgates and small outdoor events or camping.
In some ways, it’s surprising that something so small could be the culprit behind so many problems on a hi-tech cooker like a pellet grill. Then again, pellets are your grill’s fuel and using bad pellets is like using subpar charcoal in a kamado, and it can cause the same problems—too much ash is produced, making it hard to hold a steady temperature and snuffing out the oxygen supply to the fire.
We ended up going with the Memphis Pro. We were fortunate enough to be able to see all of the manufacturers and models I was most interested in, at Sam’s NW BBQ. (Yoder, MAK, Fast Eddy, GMG’s, a few others, and then, the one we ended up with, Memphis.) Sam took a good amount of time, providing us fantastic information about each model. We ended up with the Memphis Pro for the following reasons: 1) The construction, mainly the double-walled construction; 2) the preciseness of temperature, and being able to hold the temperature (due to reason #1); 3) the extreme ease of changing from smoking to grilling without a lot of effort or reconfiguration; 4) the double hoppers; 5) and another BIGGIE, the fact that grilled or baked foods taste like that, and not like smoked cookies, bread, pizza, etc.
Another video I thought it’d be cool to show you guys is one that features BBQ Diva as she shares her thoughts about how Fast Eddy’s Pellet smokers work with BBQ Ribs. You’ve likely read the Diva Q DIY BBQ Sauce post we highlighted here. And no doubt you know about Danielle’s work with the now famous BBQ Crawl television series. Without question, she’s one of BBQ’s greatest treasures. Check out what she says here about Fast Eddy’s. The video starts out with Ed Maurin showing you the recipe he used for the World BBQ Championship Perfect Score Ribs in 2000 – using both baby backs and spares. Diva chimes in near the end with her take on how these ribs taste.
Bullet Smokers: They come in the shape of a bullet and works in a similar fashion as kettle grills. However, the main advantage it has over kettle grills is that you don’t need a charcoal chimney starter to light it up. Plus, the shape will allow the users to cook at a lower temperature and smoke for a little longer than they can on a kettle grill.
When you have owned your smoker grill for 5-6 years you start wondering if owning a new one would be the best idea. This might happen because you are facing problems with your machine and not getting the desired result. The first and primary advice in this situation remains to clean up your grill thoroughly. Open up each and every part then proceed to doing a thorough cleaning. Most of the problems like temperature inconsistency or jamming will get solved this way.
I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down.  I did this routine a few more times with customer service and it kept shutting down, day after day.  Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts)  Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call.
The major issue is the size. It’s the smallest smoker at this price range, and barely bigger than the Junior Elite. Considering the price difference in the two, it’s hard to justify the extra expense, and when you compare it to the other smokers at this level, the Lil Tex seems more than a little lackluster. There’s less cleaning options, less automation, less cooking space. Just less of everything.

Hello.. You recommended a couple weeks ago to go with a GMG grill and that is the one I’m going with. I’m just a little torn between the DB and JB. They are only $150 apart but I’m not sure if the bigger size is worth the money when I can spend that on a cover and some pellets. Do you think the bigger size is worth it for a back yard smoker with the occasional party? I know people say bigger is better but I went bigger with my previous barrel smoker and it was much harder to keep an even temp with the bigger size. I would have went smaller given the chance. Thanks for any input!
Many of the models require you to clean them up for 30 minutes because you have to take out the gooey deflector plate and the greasy grates in order to scrape them off and wash them until they’re shining. Careful cleaning is required when the grease and carbon are covering the deflector plate. The easy-clean grills typically make the parts more accessible but the amount of cleanup remains the same.

The monster of the Traeger Pellet Grill line, the XL boasts 850 square inches of cooking space, which is big enough for a small whole hog or 16 racks of ribs. At around $2,000USD, this is Traeger's largest and most expensive pellet grill. The pellet hopper holds more than 42 pounds of pellets in front of the cooker, under what serves as a work space. This is big enough for catering or competing, but ultimately it is still a Traeger which means a little less than ideal quality.
This unit will not let even a single pellet go to waste. No need of worrying whether you’re out of pellets or not. You can carry pellets at a maximum of 20 pounds, with the digital thermostat ensuring the pellets are being used properly. This saves you loads of cash and gives you smoking food simultaneously without wasting time in refilling pellets.
I purchased a Traeger 34 inch smoker a month ago and it has never worked correctly. I called customer service several times and the bottom line is that if I want to have it serviced, I have to load it into my car and drive it to Long Beach. There isn't a service dealer in the entire City of Los Angeles! Going to return it to Home Depot. Buy any smoker other than a Traeger.
Hey Brad, you’ve got 3 great grills there. Rec Tec has the edge on Pellet quantity. I like the build quality and support on the Grilla a bit better, especially with the extra insulation and updated comp wheel set up. Figure 10 min or so to get to top temps. Just remember to drop to around 300 F temp setting before going into the shut down cycle on any pellet grill if you’re cranking it up to the highest setting.

With a large cooking space and the most advanced cooking techniques, this is easily one of our favorite products among our top ten. While it lacks some of the features that the other grills and smokers in this review have (such as an ash and grease cleanup systems), it does deliver fine-dining quality foods, which is the ultimate goal of every grilling enthusiast. For its price, it offers some of the best features you can find in high-end products.

Choosing the one perfect pellet grill that could change your cooking experience is easier said than done. There is just so know you have to know before committing to it. Though I did give you a run-through of all the basic and important things to look for in a pellet grill before buying one, it is still a scratch on the surface. It is tiring to have to go from store to store to find the quality ones that you can choose from. So, to come to your rescue once again, I will now give you the some pellet grill review.


Now, I will be very honest with this topic here. While prices vary from model to model and brand to brand, one thing to understand is that the best pellet grills are made with the best materials, made by keeping consumers needs in mind, made with intelligent designs and features that can serve and last a long time. There are pellet grills in the market ranging from extremely cheap and affordable to very expensive, and sometimes even unnecessarily expensive. While there are exceptions in many cases, the blatant truth is that good stuff will cost an extra penny. This is why I will be giving you my pellet grill review, so that you can see and identify your specific needs and buy a grill according to that instead on spending a fortune on low quality or unnecessarily multiple-feature grills.
I was able to put this to use for the first time this past weekend. It was awesome! Worked exactly as expected. Very easy to cook on and clean. I see us breaking this out on every camping trip. Just a bit of warning though...our first meal on the griddle side was scrambled eggs (which cooked up super fast) and we forgot to make sure the stove itself was level and the eggs almost slid over the not so tall edge. Once the stove legs were leveled, everything was perfect.

For example, many grills use and charge for collaborating with a software application on it. I, personally, think this is an absolutely silly feature to include on a pellet grill. Yes, it does start on and off from your phone and change temperatures while you are at Switzerland enjoying Swiss cheese on a lake, but really, is it even logical? I mean, pellet grills have already made the cooking experience as easy as a dream, the least you can do is set the temperature by the click of a button on the appliance yourself! You can’t possibly be that lazy!


Hey Kim – thank you for this. I’ve had this happen with numerous pellet smokers, including GMGs. What happens most often when it happens is that I’ve been remiss in properly cleaning the grill out after several uses (vacuuming the fire pot out). This causes the ash etc to cover up the heating rod, thus making the temperature lower than expected. The auger keeps feeding the fire pot to compensate and you get what you’ve described.
Despite being a little complicated when compared to the other types of grilling equipment (because of the automatic pellet auger and fan), they are pretty easy to repair if you have the right parts. You can find these parts right at a home depot or online. It doesn’t matter if you need to replace the auger or the fan, the ignitor rod or the hopper, for the top brands, you’ll find the replacement parts just as easily. Let’s look at the replaceable parts of a pellet smoker:
Depending on size, the Traeger grill is very easy to store. However, the camp chef is usually the most portable with ease of transport and storage while the big green egg grill has a weird egg shape but a bit compact depending on size. Therefore, depending on your size, you can easily store any of these grills in as little space as you want. Besides, most have wheels for easier movability. As for cleaning, the Traeger grill is easier to clean and maintain, when compared to the other two grills.
Because the wood pellets are the grill’s fuel, you should pay careful attention to the pellet hopper, the chamber that holds the pellets. You want a large enough hopper to hold all the pellets you need for a single cooking session. Look for a hopper with at least an 18-pound capacity if you want to slow cook for longer periods without having to refill the hopper.
The popular Traeger Junior Elite is a great smoker for first-time chefs as well as experienced smokers who are short on space. It's versatile and can grill, smoke, bake, roast, braise, and barbecue food. The digital controller is adjustable to +/- 20 degrees and has 300 square inches of grilling space that is large enough for two whole chickens or three racks of ribs.
In addition, due to the wood pellets used in the Traeger grill, it is easy to cook different food products even pies, something that is impossible with charcoal or propane fired grills like the big green egg grill and the camp chef grill, respectively. Moreover, it is hard to get consistent results with the big green egg grill, as some food might come out good while others will just burn. It is a great challenge to use the big green egg grill.
The Camp Chef PG24S lets you set the smoker to your desired settings so you can leave it to relax while it does the rest for you. With an advanced digital temperature chip, it steadily monitors the temperature, achieving a constant cooking temperature at all times. Dual LED temperature displays allow you to easily check the temperature of the food kept inside your smoker without losing any heat. With an auto-dispensing pellet hopper that can hold around 18 pounds, your pellets are used efficiently. The grill can work in temperatures that range from 160F to 400F.

Igniter: An igniting rod, heated up to a red hot level, ignites wood pellets as they fall inside the firebox. A cooling fan blows air into the pellet smoker from behind the pellet auger to prevent heat backdraft, while the fan underneath the firebox fans the flame – distributing heat evenly throughout the smoker. This heat is used to smoke and slow cook food in the smoker to give it the best flavors possible.
This smoker comes with two cooking settings: hot and fast, and low and slow. Its Digital Elite Controller makes setting the temperature a breeze — all you have to do is turn the dial to your desired temperature, and you can leave it for the rest of the cooking process. This smoker can reach the temperature of up to 450 degrees Fahrenheit. The digital display on top of the grill lets you monitor the heat conveniently.
I am a pellet grill newby and a recent convert from the backyard charcoal grill to the Yoder YS640. After a ton of research on pellet grills, I jumped in the deep end with this grill and have won raving Family fans after four grilling adventures. I have never cook ribs...tried three racks using a special rub and several ours on the Yoder...and my wife who isn't fond of ribs was eating the left overs the next day! This grill is easy to use and creates fantastic tasting food. My only regret is that I didn't purchase the grill a lot sooner.
I got my YS640 for a combination Father's Day/ Birthday gift and regardless of whether it's grilling or smoking beef, pork or chicken the results have been outstanding. I can hardly wait to break out the turkeys for the Holiday meals. The direct grilling grates leave a steak with beautiful grill marks and the use of the fruit wood pellets along with quality steaks have made for some incomparable meals. As for quality of the smoker itself, I have sons-in-law that are already jockeying for position to try to be the next to have the YS640 after my demise - - - and we're figuring that won't be for at least 20-30 years!
The entire system was designed in order to make smoking fun and easy. Cleanup is easy, getting everything going is easy, and food turns out great every time. The main cooking area 292 in.², which means you can cook a lot at one time. Since it uses convection technology, the smoky hot air can circulate around the food in order to cook everything evenly.
It offers 700 sq. in. of cooking space and a powerful thermostat for a higher price, but makes up for it as soon as you start cooking on it. Also, it has a stunning design with the bull horns, which sets it apart yet again. But if you find yourself not spending as much and could do with a lesser cooking space, then the Camp Chef PG24 is a no-brainer for you.
I purchased a Traeger Select Elite from Costco for both my personal residence as well as for my vacation home. I am now on the third grill at my residence. Traeger will tell you that they expect to offer Awesome customer service. I have replaced the auger assembly, the controller and now the fan. I can't get the grill up to temperature. Awesome customer service says it should be no problem. Just replace the _______ (fill in the blank). I don't think these people have ever seen a grill let alone use one. Costco (love their return policy) is about to get another one back. Am I too harsh to expect the product to perform as they say it will? I would think when you pay as much as Traeger thinks their grills are worth, that they should work out of the box. Well, quality control under the new management has gone to hell. Then they expect you to "try" all the fixes that might work on your own. This is self service, not customer service.
Hey Charlie – I’d leave that grate wide open if you want maximum heat. If the grates are only over the burn pot, then you can do sort of a two zone cook (indirect vs direct heat) by putting a thicker steak, chop, or piece of chicken on the ‘non direct’ side to get up to a temp that’s 15 or 20 degrees lower than your target. Then, finish off over the burn pot area. Just one idea.
This is a great smoker for beginners who are willing to take the time to understand how pellet smokers work. You can follow the instructions in the video provided on the manufacturer’s website to see how to put it together. It is also great for people who have been pellet smoking for years. It has a huge cooking surface, which is perfect for entertaining large groups of friends.

If you’re in the market to purchase a new pellet grill, you might be intrigued by all the grills and smokers on sale you see advertised locally and online. Let’s be honest, purchasing a pellet grill can be quite an investment and it may be something you have been saving your money for. That’s why it’s important that you take the time to research and educate yourself about not only the different brands of pellet grills but the price tag that’s attached to them. When you see a pellet smoker “on sale”, what does it really mean? Is the company really saving you money? Are you getting a good value? First, let’s take a look into the two different purchasing options you have when it comes to buying your new pellet grill.
We purchased our wood pellet grill (Model TFB57CLB) from Costco in August 2017. It came with one bag of the gourmet blend pellets. We used the Traeger cookbook to try a few different recipes in the fall. Most of these involve a period of smoking followed by a period of grilling. The grill seemed to work fine at first. We used it a couple of times on warmer days in the winter and it had some trouble getting up to the desired heat level. We started using it regularly again in April 2018. I was careful to clean it and check the pellets etc. The smoking feature seemed to work alright, but when I would turn the heat up for grilling, the grill would usually struggle to get much over 225. I would resort to turning it up to 375 or more just to get it to 225 and then often it would sink back down to 180 or 160. I went to the troubleshooting guide on the manufacturer's website and checked all the components, which seemed to be working fine.
If you’re looking for a cheaper charcoal smoking experience, go for a charcoal or a bullet smoker. If you’re looking for everyday cooking, you’d be better off with a griddle or a gas smoker. But if you really want to get the best of all of them, dedicate your life to grilling of all sorts and if you are not afraid to spend a little more, then pellet smokers are definitely for you.

Instead of logs, the pellet smoker is fed with food-grade cylinders of wood pellets that are an inch long and ¼-inch wide and are made of compressed hardwood sawdust. According to the best pellet smoker reviews, pellet grills are easy to use because it’s easier to maintain its temperature because of these sawdust pellets that are subjected to great heat and high pressure, which ignites lignin (natural wood glue).


The wifi functionality displays both the temperature of both the grill and meat probe, using the same on your smartphone app you can tweak it according to your needs. The App also lets you set up profiles which you can configure once and use in the future as well. This adds a great accessibility feature that none of the big smokers have comparatively.
It's true that even the entry-level models of pellet smokers are a bit pricey. But I've never met an unhappy pellet smoker owner, even if they paid a few hundred bucks more than the cost of their neighbor's grill. And manufacturers are rising to meet increased consumer demand, with more selections, more features, and more competitive pricing. While many folks struggle trying to get cheap offset and bullet smokers to work, with a pellet smoker, it's easy to make the best smoked ribs, brisket, and pulled pork in the neighborhood.

Although pellet grill smokers are more expensive than your regular electric smokers, they come with great convenience as they do not demand your undivided attention. Now although there are a lot of reviews online available about pellet grills in general, none of them provided in-depth information about different models of Traeger Grills. So we decided to take on the challenge!

JUNK!!!!! Major defects and powder coating coming off and possibly getting my family sick. Very rude customer service telling me to just take it back to Costco! Did I mention I bought the biggest one and will need to disassemble the entire thing to fit it in my explorer! I will be sending the paint chips that came off to a lab to determine what the stuff is and if my family has been exposed to carcinogenic chemicals. A $1,000 for Chinese junk....Stay away for your families sake!!!!!

Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
We have shifted to a new house and here we have a very nice backyard. We were thinking of having pellet grill for the backyard for friends and family gatherings for making our holidays memorable. According to your review I think Camp Chef SmokePro DLX Wood Pellet Grill and Smoker | PG24B will be a good option for us. Do you have any other suggestion for us as it will be our first and we don’t have much knowledge about it.

I have put together the best pellet grill review of the top 10 pellet grills in the market today. Mind that this list was not just put together in a jiffy; all the names in this list have been carefully picked and chosen through strict inspection on performance, ratings and consumer preferences. Let’s take a look at the pellet grill review I have for you:
Certain statements in this press release, including statements regarding the expected future financial performance of Camp Chef and the impact of that performance on Vista Outdoor, constitute forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. The words 'believe', 'expect', 'anticipate', 'intend', 'aim', 'should' and similar expressions are intended to identify such forward-looking statements. All such forward-looking statements involve estimates and assumptions and are subject to a number of risks and uncertainties, many of which are beyond Vista Outdoor's control, which could cause actual results to differ materially from the expectations described in the forward-looking statements. Among those risks and uncertainties are: assumptions regarding demand for Camp Chef's products; the risk that the anticipated benefits and cost savings from the transaction may not be fully realized or may take longer than expected to realize; the ability of Vista Outdoor to retain and hire key personnel and maintain relationships with customers, suppliers and other business partners of Camp Chef; costs or difficulties related to the integration of the business following completion of the transaction; and changes in the business, industry or economic conditions or competitive environment. Vista Outdoor undertakes no obligation to update any forward-looking statements. For further information on factors that could impact Vista Outdoor, and the statements contained herein, please refer to Vista Outdoor's most recent Annual Report on Form 10-K and any subsequent quarterly reports on Form 10-Q and current reports on Form 8-K filed with the U.S. Securities and Exchange Commission.
It can be said often enough: the best pellet grill is the one that's best for you. Ultimately, you're the one paying for it and you're the one who will be cooking on it, so make sure whatever pellet grill you choose is the one you'll be happy with. Just because you're friend has no qualms paying top dollar for the most advanced grill on the market doesn't mean you should feel bad about spending half as much on a grill that does the things you want it to do. The best advice: do your research, be informed, and know what you're purchasing. If you can do that, you're unlikely to experience buyer's remorse.
The Vulcan is a Picnic Time original design The Vulcan is a Picnic Time original design and the ultimate tailgating cooler and propane barbecue set in one. Don't be fooled by other similar looking items on the market. Only Picnic Time's Vulcan features a PVC cooler that conveniently nests inside the compartment that houses the portable propane BBQ. ...  More + Product Details Close
Over time, as other companies started entering the scene, the designs saw some massive improvements. Later, the firepots were brought closer to the hopper, reducing the distance the pellets had to travel to reach it. This move reduced the probability of a pellet jam. Later, more features began to be added to these grills to further improve the reliability, safety, and convenience.
The online research, the model comparisons, the pricing—choosing the right pellet grill can be challenging, so much so that, by the time you settle on a grill, choosing smoker pellets often becomes an afterthought. While some people simply default to the wood pellets sold by their pellet grill manufacturer, too many others settle for the cheapest pellets available. Because, really, how much difference can the pellets make? A lot, actually.
For example, many grills use and charge for collaborating with a software application on it. I, personally, think this is an absolutely silly feature to include on a pellet grill. Yes, it does start on and off from your phone and change temperatures while you are at Switzerland enjoying Swiss cheese on a lake, but really, is it even logical? I mean, pellet grills have already made the cooking experience as easy as a dream, the least you can do is set the temperature by the click of a button on the appliance yourself! You can’t possibly be that lazy!
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Wood pellet grills look like standard barbecue grills but some with a separate firebox for making smoked meats that will also let you smoke vegetables and other ingredients. As Traeger and Pit Boss both get good reviews from customers, it’s important that you look at the top features of this grills and how each company compares in relation to those features.
Today I grilled up a T-Bone steak. And I used the Grill Grates. I upped the temps to 600 degrees. The T-Bone came out FABLULOUS!!! Actually, it cooked faster than I expected, and the sear marks were way better than I expected. I have been using Weber Gas Grill for many years and way satisfied with the results, but the Yoder smoker kicks ass...BRAVO YODER!!
Final Verdict: If you have the capability to cook on this full-time, then I recommend doing so. You will save your kitchen and house from excess grease and smell. It can cook most items relatively fast and easy once you get accustomed to cooking on a flat top. The only thing it can't do is cook sauces or bake items. I even recommend it to folks who don't eat typical greasy foods. This requires very little oil and can use all sorts of cooking oil. All of my food dishes have been cooked well and I constantly have people asking about this flat top. Clean up is a breeze and will save you from needing to clean skillets and pans. This is an essential cookware that every household should have.

One option is to put a griddle or a frying pan on the grill, high heat, get it blistering hot, add just a little oil to prevent stickling, and sear by conduction on the metal. It should only take two to three minutes per side. This is a good technique for reverse seared meats. You start them indirect, low and slow, with a little smoke, and then Maillard the outside in a hot pan or on a griddle. No, it's not cheating. It's making food better.
Kevin, appreciate your reviews and insights. I am currently looking for my first pellet cooker which will be primarily used for camping, therefore I will likely purchase a portable unit. Your review on the GMG Davy Crocket answered some questions for me. I was initially contemplating the Traeger Junior Elite and GMG Davy Crocket, but after doing some homework I’m now considering the Rec Tec Mini as well. I can purchase the Traeger and GMG now for $350 and the Rec Tec for $500. My dilemma is that I (like many others) take very good care of my gear/equipment, so whatever I purchase, I expect to get a great deal of use out of. With that said, making the wrong decision could be a 7-10 year mistake. There are aspects of each that I like, I guess my question is whether spending another $150 on the Rec Tec, in your opinion, would be worth it to you? I understand if you would rather stay away from specific recommendations, and if that is the case, any other thoughts you have would be appreciated.

Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!


In 1982 Traeger Heating in Oregon began experimenting with a furnace that would burn wood pellets made from compressed sawdust, a byproduct of the area lumber mills, and before long introduced a home heating system that they sold mostly locally. Since furnaces sold mostly in cold months, before long they began experimenting with a grill that would burn pellets, too. Eventually they created a device with an auger to feed the pellets and a blower to help them burn.
Hey Tom, first, thank you so much for reading the article and expressing your approval of it. It means a lot to me that the information posted on this site is useful for the people. To your question about pellet grills, yes. You must always use BBQ grilling pellets with these cookers. You cannot use raw wood with them. However, should you find yourself with access too hard woods like Hickory or maple, or fruit woods like apple, cherry, or peach – this is something that could be readily used in a charcoal smoker.
Second, It would be just my wife and me BBQing so I’m looking small. I’m considering the REC TEC Mini Portable Wood Pellet Grill (RT-300) after reading your reviews. Having only ever BBQed with hard wood coals on a Webber, is there going to be a taste fall-off going to the pellet grill as far as charring and/or smoke? I’d hate to spend that kind of money and get bland steaks. Really, steak is all we ever cook outside, though that would probably change with a nice grill.
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