You like the idea of cooking different types of foods on the grill: If you’re someone who wants to grill food other than meat, the Traeger grilling system gives you this option. With the precise temperature control of the Traeger, cooking things like fruit pies can be a successful endeavor, something you wouldn’t dare try with a propane-fired grill.
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Got the Traeger Pro grill. I was so excited after seeing all of the commercials, unfortunately once I got it together it did not work. No heat on the glow rod no fan nothing. The only thing that worked was the auger and the front panel lights up. Called customer service spent 2 hours on the phone for them to tell me what I already knew they did not work. I told the man on the other end of the line that if it could not work out of the box I did not want it, he stated no returns. Now I am stuck with it. He says, "I will send you the parts needed you can replace them."
In the second year, the grill quit working. The auger turns and the heating rod gets hot but the grill shuts itself off within minutes. I think it is the controller but I've had the same experience as others: emails and phone calls to Traeger's customer service are unanswered. My wife just wants to return it to Costco but I'd rather fix it. Given the lack of response and the poor quality of the electronics, I'm starting to come around to my wife's point of view.
You want your smoker to retain heat and to maintain a constant temperature. If you purchase something that’s inexpensive, yet made with a thin metal, you’re going to regret it because you’re going to be constantly fighting with the temperature. You could purchase the best smoker pellets, but if you don’t have a high quality smoker, it is all for not.
First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
Built from substantial stainless steel, the SmokePro looks bombproof and weighs a hefty 140 lbs – so it’s not portable like the Z Grills or Traeger Junior Elite. It has a stainless-steel probe to directly monitor meat, and a sensor for the grill’s internal temperature. Both read out on the LED display next to the digital controller, which goes from 160F to 500F in 25-degree increments.
I purchased a Traeger 34 inch smoker a month ago and it has never worked correctly. I called customer service several times and the bottom line is that if I want to have it serviced, I have to load it into my car and drive it to Long Beach. There isn't a service dealer in the entire City of Los Angeles! Going to return it to Home Depot. Buy any smoker other than a Traeger.
I ordered a thermostat for my Junior Elite grill because service said that was most likely the problem with my 4-year-old Traeger grill. I was promptly charged on my credit card. The order did not get to me and 2 weeks later, I emailed them. They said they would send out another thermometer. That thermometer has been making the rounds in 1/2 dozen post offices:
Well, if you get yourself a wood pellet smoker not only you can enjoy such an event in the summer, but also continue doing the same in the winter. Today, pellet smokers often come with the “turbo heating technology” that can help you fire up the grill even in the winter. Go get yourself a pellet smoker and don’t let something as trivial as seasons, limit your enjoyment. Because a smoking warm piece of marbled, top quality fatty meat is best enjoyed on a cold night.
I use to have a charcoal/wood fired smoker and it was a nightmare maintaining temperature especially on a long brisket cook. Instantly I've fallen in love my YS640 coupled with a fireboard. You literally set the temp load it up and walk away with no stress or worries about maintain temperature. It provides great smoke flavor too. Yes it is an expensive purchase but that is because this thing is built like a tank and will last for decades.
Apart from the aforementioned problems, you might face some minor issues like the smoker staying hot for hours in the end even after your cooking is over and it’s turned off? It’s better to check out the backdraft preventing cooling fan for your grill. Although this wouldn’t cause any major issues with your grilling experience, it’s a safety feature that is always worth checking out and fixing.
Another pellet smoker from industry leaders Traeger. The Lil Tex Elite is an upscaled Junior Elite, and whilst it’s still a good quality smoker and grill with a powerful burner and excellent heat output, plus all of Traeger’s usual electronic gizmos. There’s just not enough of a difference between this and the Junior Elite, especially not when you consider the increased price tag, which is disappointing.
I'm a certified BBQ Judge and found the following; The new portable Traeger Ranger seems to be not well thought out. All the cooking directions are for the large units and over cook everything in the smaller unit. All the pellet smoke is wasted, it is drawn out the back vent and very little ever reaches what you're cooking. They have a grease bucket on the back that is supposed to catch the grease but doesn't, Grease coats the inside of the bbq and runs down the sides and out of the grill landing on whatever you have the grill on. I've been using this Traeger Ranger since June 18, 2018.