First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
The computer controlled system maintains the smoker temperature with a high degree of precision so you don’t have to deal with fluctuations. With the optional (definitely a must) temperature probe you can put your meat in the smoker, set the desired target temperature and the FEC will take it from there. Once the target temperature is reached the smoker temperature will drop into a holding position until you are ready to remove your barbecue.
Whenever you want to smoke with a pellet smoker, you will have to make a choice: What type of wood pellets should I use? Well, the answer may sound simple – whichever flavor you like the best – but might be pretty difficult if you’re smoking for the first time. Unfortunately, the only way to know which flavor you like most is to try them all at least once and then decide upon which one floats your boat.
Brought it home and set it on my prep table with the controller in a cubby hole with all intentions of building a cart for it later. So I have made a killer rib eye on it and tried to burn it down with a couple rib eyes cooking at 600 F. Gotta figure out a little better method of catching drippings as they will catch on fire and you have a runaway! But you can make a great rib eye. Ribs, every set has turned out awesome, everything from low and slow to a high temp cook process on them. Probably made 8 racks of great ribs. Wasn’t impressed with the hamburgers on it but will try again later. Made a pretty good brisket but used Rudy’s rub as I like their store sandwiches and I don’t have the method down. Next one will be back to salt and a touch of pepper. Chicken thighs (thighs are the perfect chicken part for Q, their rather uniform thickness makes getting them all consistent and cooked even a slam dunk) with a light coat of mustard and Tony Chachere’s lightly sprinkled is to die for. Simply squeeze them when they should be close and if the juice is clear, no pink or red they are perfect. If you cook the juice out, well they make decent tasting blotter paper 🙁 Pretty much killed a spatchcocked turkey for Thanksgiving, good thing the wife made an over baked one too. It did make great gumbo though as does the blotter paper chicken if you ruin any thighs or the whatever chicken. Also have a pile of hot links I put on at 180 for 2 to 3 hours. They are great for reheat with sauerkraut and roasted pabs or in the gumbo. Hot links should be a staple, ha ha! Gotta try my great pulled pork on it and we do Prudhomme pizza sauce on a Brown Eyed Baker crust and this Pro should rock it!
On Tabletop Models: I didn’t include them here because though extensive, this post is more of an overview of a few select makers of Pellet Smokers I think do a fine job with both manufacturing and product support. The one exception is that I did include a link to where you can find the Rec-Tec mini. That’s Rec-Tec’s answer to the smaller, tabletop or tailgating models.
Speaking of competition cooks, you’ll find that many competition BBQ pitmasters who use Pellet grills as their primary means of cooking are among the more well rested come Saturday. The next step we’ll cover in this selection of Pellet Grill Reviews is getting your pellet grill / smoker up and running. Again, what you may not see in may Pellet Grill Reviews is repeated mention that you’re not going to get that “deep smoke” flavor profile using a pellet smoker. Though, this can be achieved by using something like the Amazen Pellet Tube Smoker 12″.
I love the taste of smoked food. I have now tried, ribs, turkey, chicken, and steak on my traeger grill and would have given them one star if not that smoked meat taste great. Everytime i use the grill, something that isn't supposed to happen, happens. I have to go out and check the pellet hopper every half hour to make sure it doesn't just use the pellets in the middle, so I have yo mix them around. Even when I do that, I can have the grill set for 225 and it goes up to 400-500 degrees or catches fire. Then when I restart it, it sometimes cools down to below 150° and shuts down in the middle of my smoke. I'm very dissappointed because the grill was not cheap, the pellets aren't cheap, and the food I am.ruining isn't cheap. I know traeger isn't going to do anything about it because I have called and they gave me "reasons" all of these things happen, and they already got their money from me but I am hoping I can deter as many people as possible from overspending on a defective grill. I really do wish it was a good product because I don't have the money to buy another.
Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self!
The Dyna-Glo Signature Series DGSS681VCS-D Heavy-Duty Vertical Charcoal The Dyna-Glo Signature Series DGSS681VCS-D Heavy-Duty Vertical Charcoal Smoker will satisfy your outdoor cooking needs. This Heavy-Duty Vertical Charcoal Smoker features a porcelain enameled steel charcoal chamber which keeps briquettes tightly packed for improved burn efficiency. The removable high capacity ash pan handles large amounts of ash facilitating hours of ... More + Product Details Close
love your article and got lots of good info from it….i do have a question tho that i didnt see an answer to…..do pellet grills have to use just pellets?….i have 3 acres full of oak branches that could be shredded. my question is can a pellet grill use home shredded wood chips to burn and cook with or is it mandatory that the fuel be in the pellet state?….would be great if i could find a good use for all these fallen branches….
Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
Placed against our Top Pick, this Traeger smoker and grill is a worthy competitor. It offers a variety of useful functions that will allow you to smoke, grill, bake, braise, roast and BBQ anything and everything. It’s definitely worth your money, because if you take care of it properly, it’s going to last you a long time. However, since it’s slightly more expensive than the top pick, we just couldn’t set it at the top of our review.
You want a set-it-and-forget-it option: Traeger grills work best when they’re allowed to cook and smoke the food over long periods of time. As long as the system has fresh wood pellets in the hopper to feed the fire box, it will be able to maintain a steady temperature. So you can set up the grill and then leave it for half an hour, a couple of hours, or even longer, something that’s difficult to do with other grilling systems.
We did return the Traeger to Costco for a full refund. It's not that Traeger has poor customer service; they don't have any customer service. We brought a Bradley Smoker, an upright design, and it has performed much better than the Traeger. The Bradley also takes up much less space and we've placed it on a dolly so it can be rolled around. Overall, a much better solution.
Turn it on to "Smoke" mode and use the P settings, or cook mode by selecting a temperature. When you select smoke or a temp setting you start the ignition sequence. The fan, igniter and auger motor turn on. The fan stays on until the smoker is turned off. The auger motor continuously delivers pellets to the red hot igniter rod in the firebox for two minutes under normal conditions. Then the igniter rod shuts off and the pellet fire burns with only the assistance of the auger and the fan.
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!
The online research, the model comparisons, the pricing—choosing the right pellet grill can be challenging, so much so that, by the time you settle on a grill, choosing smoker pellets often becomes an afterthought. While some people simply default to the wood pellets sold by their pellet grill manufacturer, too many others settle for the cheapest pellets available. Because, really, how much difference can the pellets make? A lot, actually.
When you are looking for a smoker, one of the features that you want is to be able to control the temperature. This means that you will be able to use both a high and low temperature for smoking everything from poultry to fish to beef to vegetables to cheese. This is exactly what you get with the Camp Chef. It has an LED digital temp control system that comes with a food probe made from stainless material.
With over 375 reviews, this product had an impressive review rate. On its first 22 days, it got its first 10 positive reviews. Ten days after, it got its 2nd set of 10 positive reviews, and its 3rd set of 10 positive reviews after seventeen days. Online reviews have shown that, just like us, customers have been satisfied with the overall performance of this smoker from Traeger.
The MAK 1 Star General boasts our favorite digital controller: It's highly programmable and easily accessed via the internet from anywhere in the world. Made entirely in the USA, the 1 Star General is solid-feeling, with a heavy-duty powder coat. The hood is a rolltop, meaning that, unlike a lot of its competitors, the 1 Star doesn't need much rear clearance, and there's plenty of room inside. An optional upper grill grate adds 190 square inches of cook surface. Our only criticism: Not only is it built like a tank, it kinda looks like one, too.
And #3, good bbq or grilled meats should taste great without a ton seasonings or sauce. Beef especially can be excellent with simple salt! Make sure your seasonings enhance flavor. Another great read, the late (and much grieved at our house) Paul Prudhomme’s ‘Louisiana Kitchen’ again available on Amazon used for a couple of bucks and a masterpiece! Paul was a master of seasoning. Don’t kill it with seasonings and sauce, enhance the foods flavors. Barks on meat are great if they are right. However burnt, sugar and many other seasonings detract from the meats natural flavor. I personally love a meat you can eat without a sauce and then sauce if you want some added flavors going on!