Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self!
Hey Jeff – I think that due to pellet smokers requiring much of the wood pellet for “fuel” leaving a smaller part for the “smoke” means that you want as much of the smoke to stay in the chamber for as long as possible. Just my opinion. I’ve not used charcoal pellets. Those I’ve spoken with who have used them weren’t extremely happy with the results. Regarding the water pan, I feel that pellet smokers don’t typically require water pans. However, you can surely use one and see how your results go.
I purchased my unit new this last weekend, and had the privilege of working with the owner directly. Extremely polite and informative gentleman who is straightforward and wants you to buy what you think is best. He was not pushy at all and doesn't need to be. The product sells itself. I have a friend who has a Traeger and I have grilled/smoked with him on several occasions. There is a reason this grill weighs significantly more than the Traeger. If you are truly going to invest this amount of money in a grill, please make sure you are completely happy with your investment by purchasing this Yoder grill.
Hi there i want to recommend the CAMP CHEF pellet smokers you get the bang for your buck with these smokers i know a lot of you out there are turning up your noses but these smokers have all the extras at a very good price well under a $1000 customer service second to none you get the pellet clean out in the hopper they have a ash tray under the body you just pull a lever and all your burnt ash is cleaned out digital temp for the food digital temp for the chamber lo smoke and high smoke setting and it goes up to 500 degrees at 25 degree increments mine coast me $359 out the door includes shipping it dose a wonderful job holding the temps with a 10 to 15 degrees swing i bought mine at CAMP SAVER.
Vista Outdoor will pay a total purchase price of $74 million for Camp Chef, comprised of $60 million in cash paid at closing and $14 million in cash to be paid out in equal installments on the first, second and third anniversaries of the closing date, subject to certain conditions described below. However, the effective purchase price is lower, due to value created by certain tax assets resulting from the transaction and the deferred purchase price structure, leading to an effective multiple of approximately 6.4x Camp Chef's expected calendar year 2016 EBITDA. Vista Outdoor financed the purchase price paid at closing using borrowings under its existing revolving credit facility. Vista Outdoor expects the acquisition to be slightly accretive to FY17 earnings per share (EPS), including impacts associated with transaction expenses. A majority of the payment of $14 million of deferred purchase price will be contingent on continued employment of key members of management and certain other conditions. As a result, Vista Outdoor plans to record the payments conditioned on continued employment as a compensation expense in future periods in accordance with GAAP. However, for purposes of presenting certain non-GAAP financial measures, including adjusted EPS, Vista Outdoor expects to treat those deferred payments as deferred purchase price and will therefore adjust the payments out of its financial results in future periods as payments are made. The purchase price will also be subject to a customary working capital adjustment. Additional information, including impact on full-year guidance, related to Camp Chef will be presented during Vista Outdoor's second quarter FY17 earnings call and webcast.
I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
4 years ago I made a 700 hundred dollar mistake a bought a China made grill it never worked right from day one. My wife suggested that I should replace it. I decided I wanted a us made grill after seeing the yoder series and all of the great reviews I couldn't wait for it to arrive.so glad a bought the ys640 works like a dream, any one reads these reviews and buys another grill you have made a mistake
I was so excited to get this grill for the weekend. It was easy to assemble and get going. It has a great place for me to keep my bbq tools and a front rack to set stuff down so I am able to easily put things on and off the grill. We made steak and lobster tails and they could not have turned out better and it came with a cookbook to know exactly how to do it!
If you’re in the market to purchase a new pellet grill, you might be intrigued by all the grills and smokers on sale you see advertised locally and online. Let’s be honest, purchasing a pellet grill can be quite an investment and it may be something you have been saving your money for. That’s why it’s important that you take the time to research and educate yourself about not only the different brands of pellet grills but the price tag that’s attached to them. When you see a pellet smoker “on sale”, what does it really mean? Is the company really saving you money? Are you getting a good value? First, let’s take a look into the two different purchasing options you have when it comes to buying your new pellet grill.
A charcoal unit is going to provide a more powerful authentic smoke flavor when compared to a pellet smoker.Electric pellet smoker reviews show that gas smokers and pellet smokers are comparable in that they both can be set to a particular temperature and left alone. The one advantage that a pellet smoker has over a gas smoker is that with a pellet smoker, you can actually say that you are cooking with wood because the pellets are compressed wood.
This is a great pellet smoker! With a few minor tweaks, this thing would be perfect. Ribs, brisket, chicken, pulled pork, sausage, you name it and it comes off of the grates awesome. I've had mine since 2012 and would recommend that you purchase a spare thermocouple in case your's bites the dust in the middle of a smoke (replaced my thermocouple twice since 2012). This thing is built solid with longevity as a guarantee. The customer support at Yoder is unbelievable as well. I have gotten phone calls from them at 8am on Sunday morning when my first thermocouple gave up in 2014. Made in the USA with a commitment on customer support that has been incomparable to anything I've ever purchased! It's a bit pricey compared to the competition but does an amazing job. "The Sauce", with Chef Tom, is a huge help for those just getting their feet wet in pellet smoking. He does an amazing job by keeping it simple and flavorful!
Although pellet grill smokers are more expensive than your regular electric smokers, they come with great convenience as they do not demand your undivided attention. Now although there are a lot of reviews online available about pellet grills in general, none of them provided in-depth information about different models of Traeger Grills. So we decided to take on the challenge!
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!
In 2008 there were only two consumer pellet grill manufacturers. Today there are dozens. The market for these relatively expensive devices is small but growing fast. Not all of these small manufacturers will survive. Forget the warranty and ask "When it breaks will the manufacturer still be in business?" They do not have repair shops near you. When it breaks will they be able to diagnose the problem over the phone? They may be able to figure it out, but then you have to buy the replacement parts and do the repair work yourself. Are you up to the task?
It has a cooking area of 800 sq. inches and a hopper capacity of 20lbs. While that just would be fine for regular smoking, this product needs some supervision and pellet refilling for longer smoking sessions. It does not have a Wi-Fi enabled control system, though it does come with a digital control system to provide you some ease of control while cooking with this product.
This is the single main advantage of a pellet smoker. Unlike charcoal, gas or wood fired smokers you don’t need to do anything with fuel except make sure it’s full when you start. This means no more having to go back and check fuel levels, no fluctuating temperatures, no spending ten minutes setting up charcoal and getting it at the right temperature, and no random heat variance giving you oddly cooked food ’cause you set it all up wrong.
I had heard about Traeger from a friend who was at a conference where the catering was done on one of the commercial units. He had said the food the it made was mind blowing, and on a late night impulse buy I decided to purchase this from Amazon - as an open box/scratch and dent for about $800.There are some less expensive grills available, I have never owned them so I can't comment on them. i started to get a little buyers remorse with all the negative reviews this grill had received, but decided to give it a fair shot. It arrived quickly not by UPS but from trucking company. Despite being listed as damaged box/open box it was well packaged no damage. Assembly took 30 min by just me, assembly tools were included. Stood it up off the floor and filled the hopper with mesquite and followed break in procedure listed to cook off any manufacturing oil etc. Let it cool retired it once more to make sure it was seasoned let it cool again and was ready to go. I purchased an IGrill wireless thermometer to go with it which I would recommend also. I signed up to the Traeger recipe sight and they send a recipe every few days, and you can browse the website for some inspiration. Since I have owned this I have gone thru about 3 bags of pellets including alder mesquite and hickory. I have grilled Trout ( the smoked trout dip list on the website was amazing) as well as trout fillets, Salmon, Haddock, Ribs, Brisket, Pulled Pork x 3 and 2 prime ribs and 2 loafs of bread Jerkey ( smoking now) butternut squash etc etc . All the food I can only say is mind-blowing - enough so that 4 of my friends have purchased the smaller Traeger's for themselves. It has all been incredibly easy - just season, set the temp put the food on and the temp probes in and forget it- the wireless I grill continually upgrades my phone so I can keep working inside and not have to worry. It has never failed to light, caught on fire, overheated or preformed to anything other perfection for me. I can't speak for all the other negative reviews but I have had nothing but success with this, the Weber propane I own hasn't been touched is just taking up space it can't compare to this thing. Its a big purchase at close to 1k but is incredibly versatile I can't speak about customer service response because I haven't needed them, but if you are concerned I would call the headquarters and see how hard it is to get someone on the phone. The Temp probe is off by a few degrees compared to my Igrill reading but the grill has no trouble maintaining a narrow temp window if you keep the lid closed and don't F%$k with it . Most important it has bought back some passion to cooking, and made me want to try new things which is priceless.
I am currently using a Bradley Smoker, which is basically an electric oven with a smoke generator that makes tons of smoke, using special Bradley Smoker pucks (of compressed saw dust). A tall cylinder hold a stack of pucks, and the smoke generator pops a new puck into the oven every 20 minutes or so (when the pucks are about 80% burned). Managing temps is not as difficult as a stick burner, but nothing like advertised with these pellet burners (like the Rec Tec).
Even and fast cooking – this is the common feedback of the new and past users of this pellet grill cooker. Although some of them would say that the temperature is inaccurate, they can still manage to adjust everything well by means of its digital temperature controller. Additionally, you may need to add more pellets if you will set the temperature on a high setting.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!