Today, all serious players in the pellet smoker market have switched to digital thermostatic controllers that dictate pellet-feed commands based on a temperature sensor inside the cooking box. Just like with the oven in your kitchen, you set the desired cooking temperature, and the heating system kicks on and off to maintain that set point. An LED display shows your set temp, and most models allow you to toggle between set temp and actual temp readings from the internal thermostat. Actual temperatures will fluctuate a bit as the controller switches on and off to hover around your set temp, but many sophisticated touch-pad controllers can maintain tighter tolerances than your indoor oven. Some pellet controllers also have integrated probes that let you monitor the internal temperature of whatever you're smoking. Wireless remote control and monitoring from your smartphone or tablet are also increasingly common. (You can learn more about pellet smokers on AmazingRibs.com.)
Yoder's Variable Displacement Damper is another unique feature: Essentially, it's a metal plate that may be moved from left to right along the lower smoke box. Positioned all the way left, it concentrates heat directly over the fire pot for conductive searing with optional aluminum GrillGrates. Move it back to the right for even heat across the entire smoke box. Yoders are sold primarily through independent retailers.

Included meat probes and whether they’re programmable - Not every grill that can accommodate a meat probe comes with the probe. Some require you to buy it separately Also, not all meat probes and the control boards they connect to are created equal. Some are just for monitoring temperatures. Others are programmable—you can actually program the pellet grill to lower the heat when your food reaches its finishing temperature.
Third, we’re experienced: We have burnt our foods and fingers; and while we were at it, we learned from our mistakes. In doing so, we’ve managed to become the best and mastered the art to perfection. So, we went through the same learning curves that you did or might do. So, we’re aware of the things that matter and we’re going to impart that knowledge with you, so that you don’t make the same mistakes as us.
The Sense-Mate feature is another one of the best additions to this smoker: it is a thermal sensor system that monitors and reads the internal temperature of the grill within 5ºF of the actual temperature! Once you set your desired temperature using its digital controls, the Sense-Mate technology reads and monitors the temperature, while displaying it on the LCD display. Sense-Mate makes sure that heat is kept at a constant temperature, so whether you are cooking at 150ºF or 550ºF, you can rest assured that your meats will be evenly cooked.
I’m not sure of the dates on the above replies, its now Oct.2017, and I’ve had enough of the Bradley dig. smoker. I live on Long Island NY and the Bradley has trouble getting up to and holding temp. I’ve added a PID to it but have decided to take it up a level. I’ve done a bunch of research and I’m leaning toward the Yoder 640 with Comp. cart. unless you take me out of it. What would you be spending your money on today? I did buy a book though your site, I hope that helps.
The digital controller controls temperatures from 150F to 500F in 5-degree increments; that’s the most precise we’ve found on a pellet grill, and gives you a good, precise burn. There’s also Sense-Mate, a thermal sensor that monitors the smoker’s internal temperature, so you can keep an eye on it remotely on your phone via Wifi, letting you adjust the temperature from the app.
Most old-timers will tell you that a buildup of soot and grease will improve the taste of your food. This does not prove true, in fact, it’s not good for you and can even be dangerous. At Grills Forever we want your grilling experience to be the best and safe. Therefore, before any cooking session, always clean your grill to optimize its performance and prevent any off-flavors. Check the grease pans or collectors before smoking because the collector could be full and overflow, starting a fire. If there is a grease chute then clean it for sure.
This grill actually came about because of an IndieGoGo campaign. IndieGoGo is a crowdfunding platform wherein interested parties on the Internet can donate money to the maker if they want his invention or service to come about. The Z Grills Wood Pellet BBQ Grill and Smoker got its $500,000 from its donators and now the previously nonexistent Z Grills Company now exists to make their wildly popular grill.
Bullet Smokers: They come in the shape of a bullet and works in a similar fashion as kettle grills. However, the main advantage it has over kettle grills is that you don’t need a charcoal chimney starter to light it up. Plus, the shape will allow the users to cook at a lower temperature and smoke for a little longer than they can on a kettle grill.
It also has the standardized dial-in digital control with LED readout (not to the point that it has WiFi like the Green Mountain Grills Davy Crockett Pellet Grill, but still quite convenient). However, it’s rated low on this list because of poor quality control. Too many customers ended up with bad Pit Bosses that have inconsistent temperature control (going all the way to 615° Fahrenheit).

Well, if you get yourself a wood pellet smoker not only you can enjoy such an event in the summer, but also continue doing the same in the winter. Today, pellet smokers often come with the “turbo heating technology” that can help you fire up the grill even in the winter. Go get yourself a pellet smoker and don’t let something as trivial as seasons, limit your enjoyment. Because a smoking warm piece of marbled, top quality fatty meat is best enjoyed on a cold night.
This presumably has the most exact temperature perusing of any grill right now available. Accompanying a cookbook, a simple get together, and a decent outline, the PG24 is definitely justified even despite the cash. I enjoyed the decision of a wood screw framework rather than a suction framework, since it spares cash on pellets, and manages temperature better. For those needing to get into pellet grilling, this would be an astounding decision.
Secondly, make sure you pay attention to the controls and temperature settings. As well as a thermostat, higher quality smokers come with meat thermometers built in. As you cook, the internal temperature of your meat is going to rise, and unless you’ve got a meat thermometer, there’s no way of knowing exactly how hot it’s got. If you don’t know why this is bad, when you let food sit too hot for too long, you run the risk of drying it out. You’ll undo all of your good work, plus it just tastes bad.
If you can use an indoor slow cooker If you can use an indoor slow cooker you can easily amaze everyone with authentic smoked recipes. This Stainless Steel Double Grid Electric Water Smoker from Meco includes a 5.5 Qt. hydration pan to fill with beer juice wine soda sake water or other beverage so your smoked delicacies stay ...  More + Product Details Close
Hey Charlie – I’d leave that grate wide open if you want maximum heat. If the grates are only over the burn pot, then you can do sort of a two zone cook (indirect vs direct heat) by putting a thicker steak, chop, or piece of chicken on the ‘non direct’ side to get up to a temp that’s 15 or 20 degrees lower than your target. Then, finish off over the burn pot area. Just one idea.
When buying an item as important as a grill, it is evident that an individual should look for the best quality for what they desire as well as learn properly what are the best in the industry. With that in mind, pellet grills are even more unique than a regular grill because of the design and the way the grill functions. With that said, the quality of a pellet grill is the first criteria we took into consideration because there is a slew of different elements that have to ensure the grill is made of the best possible quality design. With that in mind, one important aspect of quality design that we took into consideration is how all of the functions are built. Meaning, we wanted to make sure that no area was designed and manufactured in a cheap way. Other than that, one method in which we figured out the best quality grills is how the grill cooked and how the items tasted. However, since we cannot buy every single grill and spend weeks cooking steaks and vegetables, as nice as that sounds, we relied a lot on individual reviews and what people had to say about that particular grill.
I had to cancel my order today. I called this morning, however no one at their office could provide a satisfactory answer or response to my order. I actually was asked to provide a second copy of the invoice pink slip which I had already done so. Very disappointed with your company's sales rep that sold me the smoker at the Timnath Colorado store location. She guaranteed that the grill would be shipped out in three days and I would receive it before Easter, my daughter's birthday weekend for a party.

Very often pellet grill manufacturer instruct you to use their pellets, with some going so far as to state that failure to do so will void the warranty. Why? Well, there’s the obvious reason that they want you buy their pellets. However, it really has more to do with ensuring that the grill runs properly, and that starts with using quality pellets. The easiest way for pellet grill makers to guarantee you’re using good pellets is to have you use theirs, which they know meet the desired quality standards. They can’t make that guarantee about another brand of pellets.
I love the taste of smoked food. I have now tried, ribs, turkey, chicken, and steak on my traeger grill and would have given them one star if not that smoked meat taste great. Everytime i use the grill, something that isn't supposed to happen, happens. I have to go out and check the pellet hopper every half hour to make sure it doesn't just use the pellets in the middle, so I have yo mix them around. Even when I do that, I can have the grill set for 225 and it goes up to 400-500 degrees or catches fire. Then when I restart it, it sometimes cools down to below 150° and shuts down in the middle of my smoke. I'm very dissappointed because the grill was not cheap, the pellets aren't cheap, and the food I am.ruining isn't cheap. I know traeger isn't going to do anything about it because I have called and they gave me "reasons" all of these things happen, and they already got their money from me but I am hoping I can deter as many people as possible from overspending on a defective grill. I really do wish it was a good product because I don't have the money to buy another.
You want even grilling: One of the downsides of using a charcoal grill is ensuring that the entire grilling area is evenly heated. Spreading the charcoal evenly and avoiding hot spots is difficult. Traeger’s pellet grilling system overcomes this problem with a fan that evenly distributes the heat throughout the grilling area, much like a wood-fired oven would have.

As a new and nervous cook or just a busy one, it is always a struggle to get the results you want without having to tend to a grill or stovetop all day long. Luckily, Pellet Grills offer a convenient solution. These foolproof devices allow you to truly set it and forget it. Whether you crave perfectly grilled spare ribs or smoked pork butt, Pellet Grills allow you an unprecedented degree of control over the temperature and cooking style you want. What’s more, Pellet Grills are a terrific way to infuse your food with the real flavor of wood smoke, whether it be hickory, mesquite or maple. Unlike gas grills, the flavor is right there in the fuel with wood-pellet grills.
Cleaning and Maintenance: Keeping the grill clean is critical if you need to get the most out of the unit. Old debris can influence the viability of the unit thus normal cleaning is vital. In addition, while moving it around, take alert not to thump it since it accompanies little legs which can without much of a stretch tip over the unit when thumped.

Travelers: Hey travelers, we haven’t forgotten about making your life easier. Have you ever tried smoked rabbit while jungle camping? If so, then you know the thrill and enjoyment in it, but you probably wouldn’t go through the hassle of taking a smoker in the jungle. Wait a minute mate, I recommend the top pellet smoker grills for a successful camping adventure with friends or family. I cannot count how many times we have done seen the advantages of this. It makes for an awesome experience every time. We recommend pellet smokers because of the lightweight and easy to shift aspects. It can fit easily in your car, which makes it the travelers dream.
Over time, as other companies started entering the scene, the designs saw some massive improvements. Later, the firepots were brought closer to the hopper, reducing the distance the pellets had to travel to reach it. This move reduced the probability of a pellet jam. Later, more features began to be added to these grills to further improve the reliability, safety, and convenience.
What we loved most is that it has a trap door to allow burn pot cleaning after every cooking. It lessened our job of cleaning this pellet smoker by 60%. It is more than amazing because from our research we know that a feature like this will cost twice as much as the Camp Chef. Honestly, this has emerged as our key point when we selected this smoker to be the best in our review.
Have you reviewed at all the Grilla Silverbac? If so, does it not make your list because it isn’t as good a quality as those you have picked? I mean, when I look online for reviews of those who have bought them I haven’t found anyone disappointed with theirs, but perhaps they haven’t been out as long to have a track record? I’m so confused at this point as to which to buy with PID or no PID (some say smoke does better without one), thickness of metal, etc.
Convert your stove into a powerful barbecue grill. Convert your stove into a powerful barbecue grill. This barbecue grill box is sure to win you over to Camp Chef's savory outdoor flavor. Features a reverse-louvered plate to vaporize grease drippings while distributing heat evenly over the cooking surface to create a more flavorful cooking experience. Cast iron grates ...  More + Product Details Close

Standard shipping via common carrier "Threshold Delivery" is included in the quoted price. "Threshold Delivery" includes placement inside your front door or garage. Delivery can only be made inside the front door on the ground floor of multi-level housing. Carrier will call or email to set up a delivery appointment. Please include a daytime phone number in the shipping information at the time of check out and please monitor your emails for an opportunity to set your delivery appointment. Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday, and will be scheduled as a 4 hour window. Extraordinary delivery requirements may necessitate an additional fee to the carrier. NOT INCLUDED: Placement in your room of choice, removal of packing materials and assembly are NOT included.
I've had my ys640 for almost a year now. I absolutely love it! I debated for a long time before my purchase. I'm an old school charcoal guy at heart. I used to have a gas grill and a coal pit. I got tired of replacing gas grills every few years and having two grills is cumbersome. I considered an egg but the pellet grill is so convenient. I'm impressed by the build quality of the ys640. It's so heavy. It won't be rusting through any time soon. No regrets. My treager owning buddy is buying a yoder as soon as his treager quits because he has grill envy
Traeger Pro Series 34 - Nowhere in the advertisements nor the website nor the owner's manual does it let the customer know that in order to prevent stall out's while cooking at low temperatures (250) that the hopper must be stirred every hour and a half or so to prevent gaps in the feed of the pellets. We lost a very nice cut of meat to this after having to get up in the middle of the night to check on the cooking at a temperature of 250 degrees (which had stalled again, leaving the grill and the meat cold). This is the second time using the grill.
Pellets look like rabbit chow. They are about the width of a pencil and as long as a couple of erasers. If they get wet they turn into a pile of sawdust. The beauty of pellets is that they have none of the additives and fillers in charcoal briquets, so they combust almost completely. Almost zero ash. The pellets provide the heat as well as flavor. No need to add wood chips. Surprisingly, they do not produce overly smoky food. If anything, the food is undersmoked to some people because the combustion is so complete.
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!
The Dyna-Glo Compact Charcoal Bullet Smoker boasts versatile The Dyna-Glo Compact Charcoal Bullet Smoker boasts versatile cooking options and thorough heat distribution in a compact space. The removable middle section offers grilling and smoking functionality. This smoker offers a maintenance free cooking experience with a high capacity galvanized steel charcoal and ash chamber. For easy internal access simply ...  More + Product Details Close
A charcoal unit is going to provide a more powerful authentic smoke flavor when compared to a pellet smoker.Electric pellet smoker reviews show that gas smokers and pellet smokers are comparable in that they both can be set to a particular temperature and left alone. The one advantage that a pellet smoker has over a gas smoker is that with a pellet smoker, you can actually say that you are cooking with wood because the pellets are compressed wood.
SquareTrade Protection Plans are only valid for new or Amazon certified refurbished products purchased at Amazon in the last 30 days. By purchasing this Protection Plan you agree to the Protection Plan Terms & Conditions (http://www.squaretrade.com/terms-standard). Your Protection Plan Terms & Conditions will be delivered via email within 24 hours of purchase
What makes it stand out from the crowd is that it’s the only pellet grill on the market (so far) that has an ash cleanout system… no more hauling out your vacuum to the patio to suck out the ashes when it’s time to clean out your grill! You just need a small cup… and with a simple turn of a small lever, the ashes drop out! You’ll LOVE this feature!
I also was a certified KCBS judge but never judged at an event. Their judging system was flawed in my opinion because if you truly follow their system it is possible that them best tasting piece of meat might not win. In cutting horses (not a judge but read all the rules as I showed a fair amount back then) you were always supposed to judge the best overall horse to win. I asked about leaving a process to make sure the piece of meat you feel is best to win and was told absolutely not you have to judge presentation points, tender points & etc. and not place based on your opinion of the best piece of meat! Not that KCBS is a bad organization, it’s rules didn’t fit my thought process. Passed their class and got the t-shirt just never agreed, was always a spectator.
We have already mentioned this product in our review once and we’re talking about it again. Whenever you are thinking of Green Mountain Grills, Daniel Boone should always be your first choice; it’s simply the best among the GMG products. Due to having other products at much lower prices with the same features, we could not include Daniel Boone in this review. We have, however, included the Davy Crockett in our review as our Budget Pick.
It offers 700 sq. in. of cooking space and a powerful thermostat for a higher price, but makes up for it as soon as you start cooking on it. Also, it has a stunning design with the bull horns, which sets it apart yet again. But if you find yourself not spending as much and could do with a lesser cooking space, then the Camp Chef PG24 is a no-brainer for you.

What we loved most is that it has a trap door to allow burn pot cleaning after every cooking. It lessened our job of cleaning this pellet smoker by 60%. It is more than amazing because from our research we know that a feature like this will cost twice as much as the Camp Chef. Honestly, this has emerged as our key point when we selected this smoker to be the best in our review.


Thank you all for a great site and an informative discussion. I am a newbie to smoking and presently have a charcoal grill for when I have more time and a gas grill for a fast meal. Its time to replace my gas grill so I am looking at alternative options. Is a pellet grill overkill, or a timely expedition, if I want to grill a couple steaks or chicken breasts during week nights? I’d also be interested in smoking larger hunks of meat (and ribs!) less often, but am wondering if a pellet grill can cover both? How long does it take a pellet grill to get to temp (e.g. 450°)? With the indirect heat, can you get char marks on your meat? Thanks in advance for the info!

I only just learned about “wood pellets” recently when my husband and I were researching ways to heat the small mountain cabin we just moved into a few months ago, and I had no idea there were so many options for pellet grills. Wow! I hadn’t even know these existed to consider them, and now your reviews have me wanting to try one out. You’ve offered amazingly detailed and positive information on each model listed to help buyers make an informed decision. Your writing style is so fun and upbeat, I can only imagine that your backyard and backyard gatherings rock! Thanks for giving me food for thought on our next grill, Nate. (And for making me hungry, too! lol)


It makes party hosting, as well as small crowd-feeding a breeze! Pellet grills are easy to use because they often come with easy temperature controls (along with other variable facilities depending from grill to grill), making it ideal for beginners who do not have prior grilling and cook-out experiences. A pellet grill is the answer to every cook enthusiasts who love to cook, but lack the knowledge and experience of skilled pit masters.
Accurate, powerful, with a lot of options, good build quality and a nice set of features, all at an excellent price, the Camp Chef PG64 is our best overall pellet smoker. Of course, the RecTec still offers more options, but it’s more expensive, so if you want the absolute most for your money, without breaking the bank, you’re going to want to look closely at this.

I've been using a pellet grill for a LONG time (Traeger for ~15 years?), so I know an upgrade when I see it. I just picked up a YS640, and it's amazing. I love removing the diffuser, adding the Grill Grates, and doing so nice searing! My first cook was a batch of rid eyes, and they were both beautiful as well as delicious. My "guest list" of people wbo want to come over for food keeps growing... Nice problem to have. Good friends, good food, good times.
I have had a Traeger Junior Elite for 4 years. In that time I have used it < 50 times. I have replaced a fan motor, a fuse, and now I have been trying to get a thermometer replaced. First time, the service guy dropped the ball and never sent it. Second time- the thermometer got sent around to multiple post offices. Third time, never got to me- apparently they sent it to the wrong address. Fourth time- still waiting. It's been 5 weeks now, and I cannot get the part, and have no idea if the part will fix the grill. Everyone in service has been polite, but incompetent as well. I have had 2 flash fires in the grill from the auger pushing too many pellets into the hot pot, the temperature fluctuates wildly. Save yourself the frustration: avoid Traeger at all costs!
Barbecuing is supposed to be hard. It should involve chopping wood, breathing in charcoal dust, and hours upon hours to keep a constant temperature from your grill. A pit master would never subscribe to the “leave it and forget it” philosophy that a pellet smoker brings to the table, right? The best pellet smoker reviews show that this isn’t necessarily the case.
Hey Tom! First, thank you so much for commenting on this article. I hope it’s proved useful to you and helping you make your pellet smoker buying decision. I took a look at the smokers you mentioned in your comment, and they appear to be similar in build to those made by Yoder. I can verify that Yoder does exceptionally good work with both the build quality and the heavy gauge steel Construction of their smokers. I don’t know much about the manufacturing practices of the smokers you mentioned. I do like the fact that their controller automatically dropped down to a warming temperature after your food reaches the programmed temperature setting. That’s a feature that I’ve only seen in higher-priced pellet grills like the Memphis Pro Series that I talk about in this article. However, more grills are starting to utilize this in the programming aspect of their controllers. In any case it’s a great feature. To be honest with you I’m not sure that the auger mechanics are going to be all that different between smokers. I’m sure there are differences, but I don’t feel that they are dramatic enough to offer a distinct selling Advantage for the manufacturer. If you haven’t looked at them yet, you might consider taking a look at the Traeger Pro Series pellet grills. You can’t find it on Amazon, but you can find them at different retailers listed on the main Traeger site. A friend of mine has one major competitions using the pro series models.
I have had a Traeger Junior Elite for 4 years. In that time I have used it < 50 times. I have replaced a fan motor, a fuse, and now I have been trying to get a thermometer replaced. First time, the service guy dropped the ball and never sent it. Second time- the thermometer got sent around to multiple post offices. Third time, never got to me- apparently they sent it to the wrong address. Fourth time- still waiting. It's been 5 weeks now, and I cannot get the part, and have no idea if the part will fix the grill. Everyone in service has been polite, but incompetent as well. I have had 2 flash fires in the grill from the auger pushing too many pellets into the hot pot, the temperature fluctuates wildly. Save yourself the frustration: avoid Traeger at all costs!
All this said, I believe the girls you are looking at already will both provide you with long lasting grilling and smoking satisfaction. Honestly, when you get to a point where are your in the price range that you are in, it’s really hard to choose a bad option with pellet grills. The biggest Advantage you have over the ones you’re looking at and the Yoder models is that they are heavy built giving you excellent heat retention over your Cooks.
REC TEC Grills was born in Augusta, Georgia in 2009 by lifelong friends Ray Carnes and Ron Cundy. The pair made it their commitment to build high quality grills and sell them at reasonable prices. But that was only the beginning of their story. The rest of the promise was to treat everyone like family and provide them with world-class customer service. With those two fundamentals in place, the REC TEC Family was born and the REC TEC Lifestyle started to flourish. Your feedback as members of the REC TEC Family and your living the REC TEC Lifestyle has helped this family grow and become that special bond that binds us all together. Thank you to all of our current and future REC TEC Family members. It just would not be the same without you all.
The monster of the Traeger Pellet Grill line, the XL boasts 850 square inches of cooking space, which is big enough for a small whole hog or 16 racks of ribs. At around $2,000USD, this is Traeger's largest and most expensive pellet grill. The pellet hopper holds more than 42 pounds of pellets in front of the cooker, under what serves as a work space. This is big enough for catering or competing, but ultimately it is still a Traeger which means a little less than ideal quality.

As both a fuel source and flavor enhancer, wood pellets can affect everything from how well your pellet grill performs to how good the food tastes. And while one might assume that because all wood pellets look alike that they’re all the same, which pellets you use can make a big difference. These 6 tips will help you choose quality smoker pellets that will keep your pellet grill performing its best and producing great wood-fire flavor.


Take your outdoor cooking to the next level with the Camp Chef Pellet Grill and Smoker. Designed with the home griller in mind, built-in features simplify the process of smoking. The included digital temperature readout takes the guesswork out of the cooking process. An advanced digital temperature chip gives a more steady smoke and temperature, eliminating large temperature swings and giving a more consistent cooking temperature. Our patented Ash Can Cleanout System makes clean up the easiest out there. The Pellet Grill and Smoker features range from innovative digital smoker controls to dual temperature sensors. Discover the real secret of award winning BBQ cooks, low and slow smoking.
-Warranty-(Forgive my soapbox here, folks.) I'd give it 5 stars if Camp Chef would give it a real warranty. One year is pathetic and WAY below the industry standard. Camp Chef, I know you are reading this because you guys are too excited about your great new product to not pay attention to feedback like this. Nut up and stand behind your awesome product. Why would anybody buy a product from an industry newcomer with no track record when you yourself are only willing to stand behind it for 1 lousy year?... Especially when the "industry leader" will guarantee their product for 3 years?!?! You are communicating that you have 1/3rd the amount of trust in your product that Traeger does. That's terrible! You should exceed what they are offering just to make the point in the industry! At a minimum, you should at least match their warranty just so it doesn't become a stumbling block to potential customers. Look, you basically took the lil tex and said "ok boys, so how can we make this better?!?" You did that! You totally knocked it out the park! Why cheap out with the warranty?!? As a customer, it makes me nervous that you know something I don't.

I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down. I did this routine a few more times with customer service and it kept shutting down, day after day. Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts) Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call. This is the worst customer service from a consumer goods manufacturer I've experienced in years! All BS, all the time! I had the pleasure of returning all the little boxes of parts today to Home Depot for a refund. I wish I had seen all the Traeger reviews 3 months ago when I bought this pile of ... Three months without a working grill because of their cheap Chinese construction. The infomercial looks good, don't do it! Hello WEBER!


I have used Bradley, Masterpiece, Green Egg, New Braunfels, Oklahoma Joe, Weber and now Traeger. So there is some experience in these comments. The “set it and forget” it is a misnomer and should not be used with Traeger (or any smoker/grill.) With Pellet Drive before you buy Read up on Er codes. The worst is when the fire pot fills up with pellets because the fire can’t keep up with the auger push and the whole cook is ruined or delayed. You have to pull everything out and basically start over while your expensive prime brisket is trying to be saved in the oven. Doesn’t matter what the weather is or wind conditions. Doesn’t matter if you stare at it and stir the hopper continuously. It will happen. Customer support at first was well you are at fault (didn’t leave the lid open on fireup for exactly 2 to 4 minutes or didn’t vacuum out the firepot between every cook) which is crazy. Finally, after so many calls over the past 6 months they are trying to make it right. Problem is, DO NOT believe the “set it and forget it.” That does not exist with any good cook. I have replaced the controller the fan and now getting a new probe. Do not waste your money. Unless someone out here in BBQ land can give me a recommendation on a product that won’t do this stay away from Pellet Drive?
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