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Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Hey DW – I think it’s a good call either way. Reports from users re: customer service are tops for both Rec-Tec Pellet Grills and GMG Pellet Grills. GMG offers a wifi option that now runs on your home network, and will eventually allow you to monitor via a cloud option, meaning monitoring your grill as you are out shopping etc. The extra large hopper size on the Rec-Tec Pellet Grills could be a bonus for you if you plan on doing some really long cooks. Other than that I really think it comes down to things as simple as how the unit looks. I know that sounds silly, but they are both great grills otherwise. So, what’s your gut tell you?
4 years ago I made a 700 hundred dollar mistake a bought a China made grill it never worked right from day one. My wife suggested that I should replace it. I decided I wanted a us made grill after seeing the yoder series and all of the great reviews I couldn't wait for it to arrive.so glad a bought the ys640 works like a dream, any one reads these reviews and buys another grill you have made a mistake
After looking at a lot of pellets smoker grill reviews, it is easy to see that this is a pretty decent model. It is just so functional. So if you are looking to purchase something that is more than a pellet smoker, this is the product for you. Make sure to follow the instructions carefully when assembling it and be sure to gauge cooking time since this is a fast one.
My traeger has had some good moments but it very unreliable. I really do not enjoy cooking with it. I have no confidence in the temp readings and the smoke control. Every time I open the lid the temp drops like 200 degrees. I'll smoke at the "smoke" setting but as soon as I turn it to 225 it spikes to like 300-500 degrees. Wtf? I thought this POS was supposed to be a set it and forget it type smoker. Very unreliable. Temp fluctuates so much and if there is even a slight breeze the temps just go up and down up and down. The pellet feeder is garbage. It will all the sudden just start smoking like crazy because the pellets have jammed into the burner. Completely ridiculous smoker. I use it still but only when I can sit and watch the feeder. The guys comment below is true about the feeder always just using the middle pellets. I always have to check it and push the pellets to the center. Some simple engineering would change this. Never again will I purchase a traeger. There are much better options out there and better price.
Number two when cooking with charcoal (yes plain Kingsford is good stuff if you do it right, a lot of the cheaper brick and cheaper lump can put some weird twangs in your food) brick or lump can produce quality high temp steaks or slow & low bbq! To add some nice flavor add some wood, but do your homework! I think Clark ‘Smokey’ Hale has one of the best books ever for the grill and Q master, “The Great American Manual on Grilling and BBQ or something like that. Last I saw you can grab a used one on Amazon for a few cents and some shipping. The most prolific thing I read in there that so many miss, is burn your wood and your charcoal to where it is literally a coal of gray ash covered glowing ember. Do that and you will find a new flavor in your cooking! Problem is so many places think heavy smoke is great, as they are trying to imitate cold smoke flavors! They are not the same! All this talk I see here about, “I want heavy smoke flavor.” I can tell you if you burn your wood and your charcoal (and I feel even lump needs to be well on it’s way to gray ash covered or you get bitter smoke even though many say not necessary) to a red ember with gray ash covering 80 to 90% minimum preferably completely covered your flavor profile will change. Many supposedly good bbq restaurants I have been in serve something with a bitter or ash flavor, which I find much less enjoyable.
WiFi capability - It shouldn't be surprising that as our lives become ever more connected, so are our grills. Because they already have an electronic control board, pellet grills are a natural fit for WiFi. With a connected pellet grill, you can remotely monitor and control your cooking and meat temperatures from a phone, tablet, or computer...no matter where you are. It's the ultimate set-it and forget-it feature. Currently, there are a few pellet grills with WiFi capability, but many more are on the way. Every Memphis Grills model, as well as the Traeger Timberline, have cloud-based WiFi that's easy to connect, reliable, and offer a host of features on free downloadable app.
It also has the standardized dial-in digital control with LED readout (not to the point that it has WiFi like the Green Mountain Grills Davy Crockett Pellet Grill, but still quite convenient). However, it’s rated low on this list because of poor quality control. Too many customers ended up with bad Pit Bosses that have inconsistent temperature control (going all the way to 615° Fahrenheit).
One of the fun features this grill offers is that it’s WIFI enabled (controlled or monitored through an iOS or Android app). Sense-Mate, a thermal sense that constantly monitors the grill temperature, keeps you up to date on the status of your grill and your food! The digital controlling really lets you micro-manage your cooking, as you can adjust it a degree at a time. You can also program a series of temperatures and then sit back and enjoy your day while your food cooks! (Yes, you can also control it manually as well.)
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But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room. Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.
I ordered a thermostat for my Junior Elite grill because service said that was most likely the problem with my 4-year-old Traeger grill. I was promptly charged on my credit card. The order did not get to me and 2 weeks later, I emailed them. They said they would send out another thermometer. That thermometer has been making the rounds in 1/2 dozen post offices:
Louisiana Grills was one of the first companies to muscle in on Traeger's one-brand show. The smallish CS 450 is one of its more popular models. In 2014, Louisiana upgraded all of its pellet smokers to include digital touch-pad controllers with integrated meat probes. Set it and forget it; the thermostat will maintain cooking temperature just like your indoor kitchen oven does. As a safety feature, the meat probe can be set for your desired target temp. When the internal meat temp rises to within 10°F of the target, the controller automatically drops the smoker down to 170°F (77°C) to avoid overcooking.
A good pellet grill can hit high temperatures for that perfect steak and still hold a steady low and slow temperature for great barbecue. All the while adding great smoke flavor from hardwood pellets. These pellet grills cost more but do so much more while being highly efficient, precise in temperature and widely capable. Among these, you will find cookers large enough for a whole hog as well as units with full network interfaces for controlling from a distance. These are the best of the best in Pellet Grills.
Thanks for the quick response and advice. I see a pellet pro hopper assembly is around $250 compared to the Memphis pro at over $2000. I didn’t realize that drafting isn’t important for the sake of temp regulation but what about how the smoke travels from the firebox towards the meat? I also would like to include an element of humidity, is simply putting a pan of water in the cooker or is there a better way?
Buying factory direct means that you are purchasing a product directly from the manufacturer, which eliminates the need for a middleman. There’s no need for the product to go through any kind of supply chain and acquire additional costs in order to reach you. The price tag that’s displayed on factory direct products doesn’t contain any markup to compensate for additional costs. Buying factory direct gives you the best chance at receiving the lowest price possible for the product you’re purchasing.
As you can see in this selection of pellet grill reviews, the act of heating pellets and generating smoke in any pellet smoker is pretty much the same. Yes, some pellet grills use thicker metal, have better thermostats, air flow, racks, drip flow, etc. But the ask any professional BBQ cooker who uses a pellet grill, and they’ll tell you that the quality of your smoke really does come down to the pellets themselves. Here’s what one very astute BBQ pro had to say over at the Pellet Smoke Ring: