I had heard about Traeger from a friend who was at a conference where the catering was done on one of the commercial units. He had said the food the it made was mind blowing, and on a late night impulse buy I decided to purchase this from Amazon - as an open box/scratch and dent for about $800.There are some less expensive grills available, I have never owned them so I can't comment on them. i started to get a little buyers remorse with all the negative reviews this grill had received, but decided to give it a fair shot. It arrived quickly not by UPS but from trucking company. Despite being listed as damaged box/open box it was well packaged no damage. Assembly took 30 min by just me, assembly tools were included. Stood it up off the floor and filled the hopper with mesquite and followed break in procedure listed to cook off any manufacturing oil etc. Let it cool retired it once more to make sure it was seasoned let it cool again and was ready to go. I purchased an IGrill wireless thermometer to go with it which I would recommend also. I signed up to the Traeger recipe sight and they send a recipe every few days, and you can browse the website for some inspiration. Since I have owned this I have gone thru about 3 bags of pellets including alder mesquite and hickory. I have grilled Trout ( the smoked trout dip list on the website was amazing) as well as trout fillets, Salmon, Haddock, Ribs, Brisket, Pulled Pork x 3 and 2 prime ribs and 2 loafs of bread Jerkey ( smoking now) butternut squash etc etc . All the food I can only say is mind-blowing - enough so that 4 of my friends have purchased the smaller Traeger's for themselves. It has all been incredibly easy - just season, set the temp put the food on and the temp probes in and forget it- the wireless I grill continually upgrades my phone so I can keep working inside and not have to worry. It has never failed to light, caught on fire, overheated or preformed to anything other perfection for me. I can't speak for all the other negative reviews but I have had nothing but success with this, the Weber propane I own hasn't been touched is just taking up space it can't compare to this thing. Its a big purchase at close to 1k but is incredibly versatile I can't speak about customer service response because I haven't needed them, but if you are concerned I would call the headquarters and see how hard it is to get someone on the phone. The Temp probe is off by a few degrees compared to my Igrill reading but the grill has no trouble maintaining a narrow temp window if you keep the lid closed and don't F%$k with it . Most important it has bought back some passion to cooking, and made me want to try new things which is priceless.
My traeger has had some good moments but it very unreliable. I really do not enjoy cooking with it. I have no confidence in the temp readings and the smoke control. Every time I open the lid the temp drops like 200 degrees. I'll smoke at the "smoke" setting but as soon as I turn it to 225 it spikes to like 300-500 degrees. Wtf? I thought this POS was supposed to be a set it and forget it type smoker. Very unreliable. Temp fluctuates so much and if there is even a slight breeze the temps just go up and down up and down. The pellet feeder is garbage. It will all the sudden just start smoking like crazy because the pellets have jammed into the burner. Completely ridiculous smoker. I use it still but only when I can sit and watch the feeder. The guys comment below is true about the feeder always just using the middle pellets. I always have to check it and push the pellets to the center. Some simple engineering would change this. Never again will I purchase a traeger. There are much better options out there and better price.
The first thing we have to understand is the anatomy of a pellet smoker. Check the related section on this page to get the idea. Once we know which part goes where, the bigger battle will be won. Next, we’re going to have to be able to analyze the problem if we are to solve it. What seems to be the issue? Are the pellets not lighting up? Are the pellets getting stuck and not working properly? Weird noises coming out from the hopper? Are foods not cooking well? Let’s take a look at these problems and how to solve them:
So that brings me to the one thing I have learned in all this that I basically read when I was getting started. One of the biggest keys is “Temperature Control”! If you want consistent food make sure you get that under control. It is the key to solid consistent food! Once you get your food consistent you can experiment with a lot of other things. But if you can’t get that down, you will always be looking for another magic bullet. The number one magic is temperature!

Before buying, please note that pellet smokers need access to electricity to run the digital controller, the auger that transports the pellets to the firebox, and the convection fan that circulates the air in the cooking chamber. These cookers can use a lot of pellets at high temps. At high temps there is little or no smoke, and at low temps smoke is unavoidable. So if you want to cook, say, a chicken breast low and slow to retain juices, but you don't want any smoke flavor, you're outta luck. If you want to torch a thin burger to get a crunchy crust and add a little smokiness, you'll get great smoke flavor, but it is hard to get the crust. But if you want killer ribs, bacon, smoked salmon, etc., pellet burners are hard to beat for convenience and quality.
Rubbery skin has very little to do with the type of heat (direct vs indirect). Rubbery skin is a result of too low a cooking temperature. Take your smoker/grill or whatever you use and get the temperature in the mid 400’s or even higher and you will get crispy skin. One thing though never let the internal temperature of your bird get over 150 or you’ll have crispy skin and dry crunchy meat too. Take it off the grill and let is rest a full 30 minutes. Best bird you’ll ever eat no matter which grill, smoker, 50 gal barrel, etc you cooked it on.
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
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