I had to cancel my order today. I called this morning, however no one at their office could provide a satisfactory answer or response to my order. I actually was asked to provide a second copy of the invoice pink slip which I had already done so. Very disappointed with your company's sales rep that sold me the smoker at the Timnath Colorado store location. She guaranteed that the grill would be shipped out in three days and I would receive it before Easter, my daughter's birthday weekend for a party.
I say almost idiot proof because I still make stupid mistakes when I'm cooking and I like to blame it on the pellet grill once in a while. The unit is extremely easy to use for a novice such as myself. I just fill the hopper with my favorite wood pellets, set the temperature and add my food. I have owned this unit a little over a year and everything from the first burger I cooked until the smoked pork chops I just had for dinner has turned out really, really well. I find myself wanting to either smoke or direct grill everything. We have cooked pizza, turkey breasts, tri-tips, pork butts, burgers, salmon, cookies, brownies, chicken wings, drum sticks, pork chops, ribs, cornbread, vegetables, meatloaf and many other things. Nobody ever complains. LOL I have used it in all types of weather all year long. Once I learned how to use the damper (didn't take long) the heat stays where I want it and remains relatively stable even on the coldest days. I would buy this unit again and I would recommend it to others.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
The unique TRU-infrared technology cooks meat in an even way and helps to retain moisture. The great thing is there are no flare-ups. There’s a roasting basket for ribs, poultry, and other meat. The roasting basket can hold up to 25 pounds. The cooking area were grilling can be done has 180 in.². You can adjust the temperature, which ranges from 9000 to 18,000 BTUs, in the smoker box in order to add flavor.

I would make that decision based upon desired temperature. Very few of the smokers on your list can surpass the 485 to 500 degree mark. You’ll read a lot of discussion about grill grates helping you get into those higher temperatures and that product does work. I would simply pick a smoker that can get to the desired temperature you want like the Louisiana and the Memphis. Both can exceed 500 degrees and both can hit 600 degrees without problems.
Renegade Pro is built to suit all your cooking needs; it can cook, braise, broil, char, sear, bake, smoke, roast, grill, and barbecue your food to that “melt-in-the-mouth” perfection. To bring about this versatility, it offers different temperature settings, such as “Hot and Fast” and “Low and Slow” that can be controlled using its Digital Pro Controller.
Whether you call them pellet grills or pellet smokers (the terms are interchangeable), there's no denying the impact these do-everything cookers are having on BBQ. In the past year alone, interest in pellet grills has grown at an astounding rate, with the number of online searches nearly doubling. Although they've been around for over thirty years, it's only recently that they've earned the title of the Hottest Product in BBQ.
Any retail store that you visit, regardless of the product you are intending to purchase, has a supply chain that these products go through before reaching their final destination. There are certain costs associated with getting the product from the manufacturer to you that get tacked onto the price tag of the product. These additional costs can include aspects such as transport fees, warehouse handling, packaging, and display. Therefore, the price tag you see when the product reaches you isn’t just covering a small margin on top of the absolute base price of the product. It has been marked up to cover the additional costs listed above in order to reach you.
Keep your Pellet Grill and Smoker fired up Keep your Pellet Grill and Smoker fired up with Camp Chef’s Premium Hardwood Pellets. Made of 100% natural hardwood these food grade pellets are an excellent way to add that unique smoky flavor. Choose from 4 distinct flavors. Smokehouse Hickory impart a rich and smoky bacon-like flavor to all meats ...  More + Product Details Close
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