We did return the Traeger to Costco for a full refund. It's not that Traeger has poor customer service; they don't have any customer service. We brought a Bradley Smoker, an upright design, and it has performed much better than the Traeger. The Bradley also takes up much less space and we've placed it on a dolly so it can be rolled around. Overall, a much better solution.
At the peak level of outdoor cooking, the Champion Competition Pro is a rugged grill and smoker with extensive features that come standard. Clean-up is a breeze with the heavy-duty, porcelain-coated cast-iron cooking grids. Known for superior heat retention, cast-iron makes searing easy. Other features include the stay-cool handle, side shelf with tool hooks and bottle opener, bottom cabinet for storage, robust locking caster wheels for easy movement, and a heavy-duty 14-gauge powder-coated steel finish. Sear or smoke, bake or roast: discover the taste of real wood-fired flavor with the Champion Competition Pro. Comes complete with a weatherproof grill cover.
Although these are marketed as grills, they do much more, including baking or roasting. Because they heat by convection, you might not get the grill marks that a gas or charcoal grill will give you, but you also won’t have the flame-up problems. While many pellet grills offer high cooking temperatures, the maximum depends on ambient temperature and wind. Many users wrap their grills in special insulating covers to help maintain heat, reduce fuel use, and reach the higher temperatures they desire.