I recently purchased a a Smoke Hollow pellet grill from Sam’s. Seems like quality is good and it was recommended by a friend. Temperature control has issues. I called for customer service a couple of times and they sent a new thermostat. Still can’t get temperature to to hold at setting. Am I missing something? Told to start and let preheat for 10 minutes and then move to desired temperature. Tried setting new thermostat at 190 and let it go for 15 minutes and it was back at 230 when I checked it. Any suggestions?
Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joe, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~
When you purchase this smoker, the cost is a bit more then some and less then others. Yet, I believe a great deal! One get's what they pay for. I believe this grill is a bargain at the price you pay. From the way it is shipped to me, I was throuoghly impressed with the attention to detail in packing and my receiving the smoker in perfect condition. It is a tank and the people I dealt with at All Things Barbeque, were first rate. If you have any questions, they would answer them. I plan on using the smoker in the next few days and can hardly wait. If the smoker works anything like the staff does at ATBBQ, it will be a grand slam! Kudos to everyone there and thank you for everything!
GrillGrates(TM) amplify heat, prevent flareups, make flipping foods easier, keep small foods from committing suicide, kill hotspots, are easier to clean, flip over to make a fine griddle, and can be easily removed and moved from one grill to another. You can even throw wood chips, pellets, or sawdust between the rails and deliver a quick burst of smoke to whatever is above. Every gas grill needs them.
I’ve been grilling and smoking for many years and throughout all those years I have burned through many expensive grills. Four years before I purchased the 640 I got on the pellet smoker wagon and started my research. Finally when my daughter was getting married she ask me to cook for the wedding and gave me the perfect excuse to finally get a smoker I wanted. So getting back to the research and after 3 months of comparing I settled on the YS640. I wanted a grill, at my age, to be able to pass down to one of my kids. It was big investment but like I’ve learned in life, you get what you pay for “most” of the time. I have had this grill now, September 2018, will be 4years now. I have no regrets and would do it again. I’ve had some minor corrosion issues and after an email was promptly sent the matching paint to clean it up. I spent the time to do it right and today, a month later, today my grill looks brand new. Honestly nothing like this can be left to take care of itself. Maintenance like anything else is required. But I know this will most likely be my last grill. Thank for a great product and great follow up service. Smoke Shack.....
We ended up going with the Memphis Pro. We were fortunate enough to be able to see all of the manufacturers and models I was most interested in, at Sam’s NW BBQ. (Yoder, MAK, Fast Eddy, GMG’s, a few others, and then, the one we ended up with, Memphis.) Sam took a good amount of time, providing us fantastic information about each model. We ended up with the Memphis Pro for the following reasons: 1) The construction, mainly the double-walled construction; 2) the preciseness of temperature, and being able to hold the temperature (due to reason #1); 3) the extreme ease of changing from smoking to grilling without a lot of effort or reconfiguration; 4) the double hoppers; 5) and another BIGGIE, the fact that grilled or baked foods taste like that, and not like smoked cookies, bread, pizza, etc.
Once it reaches the ideal temperature, it uses an Internal Temperature Sensor to maintain it throughout the cooking process. Forget about checking on the status of your grilling every few minutes, this unit makes sure your food is cooked thoroughly and evenly — no babysitting needed here! This way, you can enjoy your time with your friends, which is what a BBQ party should be.
Thanks for all the great information. This article was very useful on my most recent purchase. Sorry for the long book but tends to be my style of sharing. Hope others get some use out of my lessons learned. Killing (literally, dried out, burned, inedible) a thousand dollars or so of briskets over the last 20+ years should help some save a little pain as they are stepping out.
Cleaning/Maintenance: The grease catcher on this flat top is pretty decent. It is located on the bottom left hand side and all the oil/grease gets caught without anything dripping elsewhere. I usually wipe the grease catcher's orifice down with a paper towel to ensure it does not get clogged up over time. Other flat-top grills have either grease catchers that drip onto the leg of the grill or have them in the back of the flat top which is a little inconvenient getting to. As for cleaning after every use, I use a stainless steel scrapper/chopper to wipe the grill clean after I am done cooking. I scrape everything down into the grease catcher. For saucy foods or foods that might stick to the flat top, I use water when the grill is still hot to scrape it off and send it to the grease catcher. Afterwards, I put a little bit of oil onto the flat top and spread it all over using paper towels to maintain the seasoning before putting the cover on. Total clean-up time and re-seasoning takes roughly 3 minutes.
Hey Eric! Man, thank you for the kind words. While I don’t post every day, I do try to make what I share with you guys as informative as possible. To that end, your words mean a lot. Now, the pellet release option is a great feature to have on any pellet smoker. In cases where you don’t have one, I suggest using a small shop vac you use just for pellet removal. Works great. But the quick release chute option saves a ton of time and effort for sure. Not what I’d call a deal breaker if a pellet smoker you like doesn’t have one. However, I’d like to see it become standard on pellet smokers for sure!
A charcoal unit is going to provide a more powerful authentic smoke flavor when compared to a pellet smoker.Electric pellet smoker reviews show that gas smokers and pellet smokers are comparable in that they both can be set to a particular temperature and left alone. The one advantage that a pellet smoker has over a gas smoker is that with a pellet smoker, you can actually say that you are cooking with wood because the pellets are compressed wood.
Kevin- super helpful article. Thanks! I just moved from a big city small apartment with no grill to a house in the country. Most essential purchase is the grill. I’m really on the fence. I like the idea of a pellet grill, but in reality- I’m mostly cooking burgers, fish, steaks, scallops, and veggies. The brisket and ribs will be more of a special occasion. From an economical perspective, am I better buying a gas grill and just getting one of those smoke tubes to add some flavor? From many of the online comments, it seems like the pellet grills benefit from additional smoke anyway, and though you can get additional grates for searing, seems like a square peg in a round hole. The gas grill is sort of the tried and true, and way more economical. Those $500 entry level pellet grills seem a little scrawny, and the next level up is a cool $grand. I’m really on the fence, and getting pressure to “just buy the darn thing” to consummate the move to the country! However the pellet grills seem like the new shiny object and have my curiosity. Any advice? PS- love the website! Thanks, Cary
Add humidity to your grilling environment while also Add humidity to your grilling environment while also adding smoker flavor. This dual smoker/humidifier can accommodate liquids and wood chips or pellets for delicious succulent foods. The even heat of the cast iron heats the liquid in its reservoir creating steam that permeates the food on the grill. The open ... More + Product Details Close