I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised!
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
Sometimes, the ideal pellet is something that costs a little over $1 for quality but you can still save money by buying them in bulk (like in 40 pound bags). Half a pound of pellets per hour is consumed on the smoke setting that’s about 175° Fahrenheit. Meanwhile, you can burn 2.3 pounds of pellet within an hour by setting the temperature at 450° Fahrenheit (this is an average on many of the pellet smokers mentioned above).
I had my Traeger grill now at least a week. Not really satisfied because every time I use it it does good for about a hour then it starts to cool down very quickly. Have to turn it off and start over and over again. This take all day to do this. I should not have to do this all day. Just a waste of pellets. Done wasted a whole bag of pellets. Called customer service. They tell me do the same thing. I think a grill should not do this. The meat I cook sometimes is not cooked. Have to start over again. All of this I have described take hrs. Have to stay outdoor to babysit. This grill should not have to do this. That tell me the grill is not good.
My propane smoker lived a good life, but after just 18 months it's another rusted out piece of junk that's was unsafe to use. I wanted to replace it with something that would last so I began researching the internet. I was delighted to stumble upon 1) pellet smokers and then 2) the Yoder 640. This is a premium price item that had me wondering if I should spend that much, but I was sold by the online reviews and YouTube video's. ATBBQ had it at my house in less that 5 days and the build quality, ease of use, and the food it helps produces are all second to none. I'm thrilled companies like Yoder can build the best products in the industry right here in America! Its a large investment in cooking, but worth every penny.
With the upcoming and already existing new features, you can achieve an easier and much better smoking experience than ever before. Always look for features that can help bring out the real taste of food, and give you more control and convenience. Keep visiting this page because we will always be the first ones to bring you the newest and the best news about the innovations in grills and smokers.
The cooking process is made a lot more convenient with this smoker. To start cooking, all you need to do is flip the Traeger on/off switch, and you’re good to go. Then, you can simply set your desired temperature through the digital controls. Enjoy your time and relax while you leave the unit to do everything else. With its efficient temperature control system and automated auger with an induction fan, heat remains constant throughout the cooking process. You’ll have evenly-cooked foods that have that mouth-watering smoky flavor in no time.
When buying an item as important as a grill, it is evident that an individual should look for the best quality for what they desire as well as learn properly what are the best in the industry. With that in mind, pellet grills are even more unique than a regular grill because of the design and the way the grill functions. With that said, the quality of a pellet grill is the first criteria we took into consideration because there is a slew of different elements that have to ensure the grill is made of the best possible quality design. With that in mind, one important aspect of quality design that we took into consideration is how all of the functions are built. Meaning, we wanted to make sure that no area was designed and manufactured in a cheap way. Other than that, one method in which we figured out the best quality grills is how the grill cooked and how the items tasted. However, since we cannot buy every single grill and spend weeks cooking steaks and vegetables, as nice as that sounds, we relied a lot on individual reviews and what people had to say about that particular grill.
Does anyone know how to set up a pellet grill? Since pellet grills are a bit less common than a regular conventional gas grill, we had to conduct a bit of research and realized that pellet grills are as easy to set up, they just have more components. The components of the grill include a lid, which is designed to cover the contents of the grill as well as keep the heat in. Other than that, the ‘hopper’ is known as the area of the grill where an individual places the wood pellets and the grill drips the pellets onto the fire to keep the heat going.
It offers 700 sq. in. of cooking space and a powerful thermostat for a higher price, but makes up for it as soon as you start cooking on it. Also, it has a stunning design with the bull horns, which sets it apart yet again. But if you find yourself not spending as much and could do with a lesser cooking space, then the Camp Chef PG24 is a no-brainer for you.
A: As one of the most frequently asked questions, consumers want to know if the grill comes with a grill cover to protect the grill. With that said, most brands do have a grill cover when it comes to the grill. However, it is important to always as the manufacturer if they include a grill cover with the purchase. In most cases, the grill cover is made from some of the best materials in the industry for durability and functionality.
PG24 by Camp Chef is the best choice for any expert smoker. Its reasonable price and amazing features make it a good prolonged investment. It comes with lots of nifty features that facilitate, smoking, grilling and searing in your backyard. For all these reasons, in our pellet smoker review, we consider this smoker as the top choice for the serious BBQ buffs.
Hey Eric! Man, thank you for the kind words. While I don’t post every day, I do try to make what I share with you guys as informative as possible. To that end, your words mean a lot. Now, the pellet release option is a great feature to have on any pellet smoker. In cases where you don’t have one, I suggest using a small shop vac you use just for pellet removal. Works great. But the quick release chute option saves a ton of time and effort for sure. Not what I’d call a deal breaker if a pellet smoker you like doesn’t have one. However, I’d like to see it become standard on pellet smokers for sure!
As you can see in this selection of pellet grill reviews, the act of heating pellets and generating smoke in any pellet smoker is pretty much the same. Yes, some pellet grills use thicker metal, have better thermostats, air flow, racks, drip flow, etc. But the ask any professional BBQ cooker who uses a pellet grill, and they’ll tell you that the quality of your smoke really does come down to the pellets themselves. Here’s what one very astute BBQ pro had to say over at the Pellet Smoke Ring: