I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down. I did this routine a few more times with customer service and it kept shutting down, day after day. Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts) Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call. This is the worst customer service from a consumer goods manufacturer I've experienced in years! All BS, all the time! I had the pleasure of returning all the little boxes of parts today to Home Depot for a refund. I wish I had seen all the Traeger reviews 3 months ago when I bought this pile of ... Three months without a working grill because of their cheap Chinese construction. The infomercial looks good, don't do it! Hello WEBER!
When looking at a pellet grill also consider the material its made from. A majority of pellet grills on the market are made from painted steel. However, the quality of that steel and the paint can vary. A good high-temp powder coat paint can stand up to high heat without blistering or flaking. This is essential, because once the steel is exposed, it will rust. Even if the grill body is painted well, you have to look inside. The fire pot and diffuser plate have the potential to corrode and are two of the most common parts that need replacing. With some painted steel grills, such as Traegers®, you can can upgrade the grill and hopper lids to stainless steel, as well as the firepot, diffuser, and drip pan.
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.
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