Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
Background: I've had this flat top for a month now and do 99% of my cooking on it. I have it set up next to my kitchen balcony which allows me to cook outside in most weather conditions and allows me to keep my kitchen clean for the most part due to a natural gas hook-up that I have outside. I purchased the Natural Gas Kit Hose (NGKIT) and converted the flat top to only intake natural gas. Please note that once you make the conversion then you cannot convert it back to propane unless you get new orifices. I had to drill all 4 orifices with a #45 drill bit to ensure that sufficient gas will be funneled through to the flat top. This process took a couple hours and will take more if you don't have the proper tools.
Louisiana Grills was one of the first companies to muscle in on Traeger's one-brand show. The smallish CS 450 is one of its more popular models. In 2014, Louisiana upgraded all of its pellet smokers to include digital touch-pad controllers with integrated meat probes. Set it and forget it; the thermostat will maintain cooking temperature just like your indoor kitchen oven does. As a safety feature, the meat probe can be set for your desired target temp. When the internal meat temp rises to within 10°F of the target, the controller automatically drops the smoker down to 170°F (77°C) to avoid overcooking.
****Update 12/2014: So I finally found something negative to report. Today I was cooking 2 pork butts and a brisket and discovered that this grill does not do well with wind on a brisk day (It was 45 degrees here today). When set at 250 degree, the smoker could barely make it up to 190 degrees. I was able to bypass the problem by throwing a cheap moving blanket over the grill (an $8 fix) but I think it's worth noting.
Bigger isn't necessarily better, especially if you're just paying for space you never use. The best pellet grill is the one that suits your needs. For an average size family, a pellet grill with a primary cooking area of 450-500 square inches should be sufficient. Singles and couples can go smaller, while larger families and those who like to entertain should consider larger pellet grills.
There are several types of grills and these are charcoal, gas, wood, electric smokers, open fire grill, and pellet grill. Each of them offers different benefits. In terms of comparison, pellet grill is still superior because it is the combination of all such grills. You can use it to smoke that way charcoal grill does. You enjoy the wood flavor of wood grill using pellets, and it is also electrically and electronically-operated.
***Update: 11/2014: It's been a year now and I still adore this little grill. I've got a kamado and 3 different kettles and this is by far the most convenient and easy to use. The smoke rings this guy puts on a brisket are amazing and the flavor is the perfect balance of wood flavor without overpowering the meat. I've researched about 15 different pellet grills and I still can't find a better value than what this grill offers
I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down. I did this routine a few more times with customer service and it kept shutting down, day after day. Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts) Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call.
Food not cooking evenly or at desired times: It’s worth checking out the health of the fans in your pellet grill. Usually, if the fan is unable to distribute the heat properly throughout the whole smoker, these problems occur. Fans are relatively inexpensive and very easy to replace. Even if you see the fan working and still getting these problems, it might be that the fan is working intermittently or at slower speeds that it needs to. Have it replaced: it would be the best course of action and won’t be heavy on your wallet.
Not all people and culture will be able to truly understand our love for barbecue here in the USA. For them, it might just be a cooking activity while for us, it’s a tradition – a ritual to celebrate the summers (and occasionally the winters). As long as this love for grilling stays with us, which will be, we’re going to continue to expect more and more from the grill manufacturers.
We all know about Davy Crockett and Daniel Boone, but Traeger is the true pioneer of pellet smoking. This company introduced the first pellet smokers, and it remains the best-known brand, although competition is growing. There's nothing fancy here. Instead of a touch-pad controller, Traeger employs an older-style digital dial controller. No WiFi or meat probes; just no-frills schmokin' from the industry leader.
My husband used my two cast iron dutch ovens to make corned beef, but neglected to wash out the pots afterward. Needless to say, when I discovered the ruination of the years of seasoning destroyed by the salt brine, I wanted to cry. This product is so much better than using vegetable oil or shortening as I have done in the past. It seals the surfaces well and does not leave a sticky residue. Hope it gets back to at least an approximation of the old coating. Only time will tell.
But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room. Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.
Even seemingly perfect pellet grillers have trouble getting the cleanup part right even in light of how little ash is produced by pellets. You should search for pellet smokers and grills that efficiently keep the ash from building up on the heat deflector that’s located underneath the grates. The ash should remain on the ash cup and nowhere else. Meanwhile, major cleanup with soap and water is a hassle that requires an apron and gloves.
One comment I see a lot in various forums like Pellet Heads Forum is that you want as much efficiency as you can get. As with lump charcoal, this means burning as clean of a cook as you can with as little ash as possible. Different pellet mixes will produce differences in what you get in this area, and the cooker you’re using will dictate this to some degree as well.