When you purchase this smoker, the cost is a bit more then some and less then others. Yet, I believe a great deal! One get's what they pay for. I believe this grill is a bargain at the price you pay. From the way it is shipped to me, I was throuoghly impressed with the attention to detail in packing and my receiving the smoker in perfect condition. It is a tank and the people I dealt with at All Things Barbeque, were first rate. If you have any questions, they would answer them. I plan on using the smoker in the next few days and can hardly wait. If the smoker works anything like the staff does at ATBBQ, it will be a grand slam! Kudos to everyone there and thank you for everything!
Big Horn’s largest available grill, the XL 1093 comes with a large cooking area of 1093 sq inches. With it’s low price tag of around $300 and a high cooking area, this product could have been a great choice for pellet smokers. However, we’d rather not suggest something that’s susceptible to rust and weather conditions to be kept outdoors at all times.
Keep your Pellet Grill and Smoker fired up Keep your Pellet Grill and Smoker fired up with Camp Chef’s Premium Hardwood Pellets. Made of 100% natural hardwood these food grade pellets are an excellent way to add that unique smoky flavor. Choose from 4 distinct flavors. Smokehouse Hickory impart a rich and smoky bacon-like flavor to all meats ...  More + Product Details Close
When buying an item as important as a grill, it is evident that an individual should look for the best quality for what they desire as well as learn properly what are the best in the industry. With that in mind, pellet grills are even more unique than a regular grill because of the design and the way the grill functions. With that said, the quality of a pellet grill is the first criteria we took into consideration because there is a slew of different elements that have to ensure the grill is made of the best possible quality design. With that in mind, one important aspect of quality design that we took into consideration is how all of the functions are built. Meaning, we wanted to make sure that no area was designed and manufactured in a cheap way. Other than that, one method in which we figured out the best quality grills is how the grill cooked and how the items tasted. However, since we cannot buy every single grill and spend weeks cooking steaks and vegetables, as nice as that sounds, we relied a lot on individual reviews and what people had to say about that particular grill.
Brad Barrett at Grill Grates makes a fantastic product. Reverse searing 2″ steaks and chops (or thicker) works great on pellet smokers as you can get the internal temp up to 10-15 degrees below your desired finish temp, remove them and loosely wrap / cover in foil, crank up the smoker with the grates on to say, 400 degrees, and then sear off your protein getting great grill marks with little to no sticking at all. Huge fan of Grill Grates.
My budget range is $1200-$1500. The same as the cost of the XL Primo or BGE. I’ve looked at the Rec-Tec. They look like a great deal. I did notice that they were made in china. Also read they assemble them in Ga. I have concerns with the durability of the lower priced ones. I looked at the Fast Eddie PS 500 also. Now that one is cool. Those are the two I have looked at. The Yoders are getting above what I want to spend.
Manufacturers advertise this piece of equipment as both a smoker and a grill, but it's best to think of it as a superb indirect-heat convection smoker, not a grill. Most models just don't do as good a job of searing a steak as a charcoal grill or even a gas grill with a sear burner can. You'll sear steaks better on a $20 hibachi than on most pellet smokers.

The cleanout for both the pellets and ash is a huge perk to the grill. The patented “Easy Ash Cleanout” does not require the user to take apart the grill. Instead, they simply have to twist and dump the container. The 18lb pellet hopper is similarly an easy cleanout. The stainless steel also makes it easier to clean the grill because of the steel’s properties.
A: This may be considered the million-dollar question for many reasons. When it comes to a pellet grill, individuals have to clean it out a bit different than a regular grill because there are unique elements to clean. Many individuals recommend cleaning a grill after every use depending on the size. However, for larger grills, it is recommended to clean it after four or five bags of wood pellets. Now, what you do is vacuum out the ashtray. Some brands do have an automatic ashtray cleaner. If not, then you have to vacuum it out with a vacuum. Other aspects to clean include removing the grease drain pan, removing the porcelain grills, the heat baffle, and properly washing with warm water and a bit of soap. Most brands will have cleaning instructions in the guidelines.
The Vulcan is a Picnic Time original design The Vulcan is a Picnic Time original design and the ultimate tailgating cooler and propane barbecue set in one. Don't be fooled by other similar looking items on the market. Only Picnic Time's Vulcan features a PVC cooler that conveniently nests inside the compartment that houses the portable propane BBQ. ...  More + Product Details Close
Hey Rob! First, I really appreciate you reaching out. That’s what The BBQ Beat is for! To your question, I own a Davy Crockett Tailgate Model pellet smoker and really like it. Full disclosure, it was given to me by the company to test and Jason Baker of GMG said I could just keep it. But, I get a good number of products to review sent to me and a whole lot of them don’t make it onto the blog. I’d rather “omit” than “detract” – keep things positive sharing the stuff out there that I can get behind.
*Big R strives for accuracy in our advertising, but errors in pricing, photography, and/or description may occur. Big R reserves the right to correct any such errors. Photography is for illustration purposes only and may not reflect actual product. Big R reserves the right to limit quantities ordered and the right to accept or decline any E-Commerce order.
Pellet grills are every lazy man’s dream appliance. These grills need absolute zero to minimal maintenance. You just need to lightly wipe through it after every use, and maybe thoroughly clean it 2 to 3 times a year! All pellet grills now come with a drip pan that catch the accumulating oils that drops from the food. They are also made with good quality raw materials that enable them to withstand the outdoor atmospheres all year round. If this does not entice your lazy bones, no other appliance will, and that is a fact. Period!
This smoker comes with two cooking settings: hot and fast, and low and slow. Its Digital Elite Controller makes setting the temperature a breeze — all you have to do is turn the dial to your desired temperature, and you can leave it for the rest of the cooking process. This smoker can reach the temperature of up to 450 degrees Fahrenheit. The digital display on top of the grill lets you monitor the heat conveniently.
Kevin, appreciate your reviews and insights. I am currently looking for my first pellet cooker which will be primarily used for camping, therefore I will likely purchase a portable unit. Your review on the GMG Davy Crocket answered some questions for me. I was initially contemplating the Traeger Junior Elite and GMG Davy Crocket, but after doing some homework I’m now considering the Rec Tec Mini as well. I can purchase the Traeger and GMG now for $350 and the Rec Tec for $500. My dilemma is that I (like many others) take very good care of my gear/equipment, so whatever I purchase, I expect to get a great deal of use out of. With that said, making the wrong decision could be a 7-10 year mistake. There are aspects of each that I like, I guess my question is whether spending another $150 on the Rec Tec, in your opinion, would be worth it to you? I understand if you would rather stay away from specific recommendations, and if that is the case, any other thoughts you have would be appreciated.

I did a lot of research, and ended up buying the Camp Chef DLX24. It was at a price that fit my budget, (under $500) and had a lot of features the others didnt. The pellet trap door for quick dumping of the pellet hopper into a bucket, and the ash cleanout under the drum was a clincher. Being able to pull a lever and dump the ashes into an easily removable cup is a great feature that all grills should include.It has a digital temperature controller, and dual probes (one inside the smoker for grill temp, one for the meat) and overall good quality construction. The second shelf inside is standard (you pay extra for that on other grills). If your budget allows, would suggest purchasing the propane powered sear box ($199) which attaches to the side of the grill and allows for reverse searing meat..
***Update: 11/2014: It's been a year now and I still adore this little grill. I've got a kamado and 3 different kettles and this is by far the most convenient and easy to use. The smoke rings this guy puts on a brisket are amazing and the flavor is the perfect balance of wood flavor without overpowering the meat. I've researched about 15 different pellet grills and I still can't find a better value than what this grill offers

An attractive option for many people are stainless steel pellet grills, which are rust-resistant, more durable, and easier to maintain. While pellet grills made from commercial-grade 304 stainless steel are the most desirable, they come at a higher. However, there are also some pellet grills made from 430 stainless steel, which is more affordable and still incredibly durable.

The MAK Pellet Boss will increase or decrease with the press of a button in 5°F increments and has a probe in the oven that keeps the temp pretty solid. As with any thermostatically controlled oven, even your indoor oven, the thermostat cycles heat on or off as needed. So it you set it for 225°F it cycles on til it hits 225°F, then off until it drops to 220°F, then on to 225°F. There are three meat probes and the Boss can be programmed to change the cooker temp when the meat hits a target. I've had one for several years outdoors in the Chicago winters and summers without a cover and no problems.
Temperature range is an important factor. What you’ll need will depend on what kind of cooking you want to do. Top pellet grills can hit temperatures between 180 F to 425 F, enough for baking, smoking, roasting, and grilling. On the other hand, ioif you want to sear meat you need something that reaches the 500-550 F range. A functioning thermometer is a must. You’ll need a precise and accurate reading so you’ll know you’re cooking your meat at the right temperature.

If you get it that BBQ is more than burning hotdogs on a propane grill, you could likely benefit from The BBQ Beat podcasts. Kevin interviews the best Pitmasters in the country. They share their knowledge, stories, and experiences. There is something to be learned in each podcast. So if you're serious about your bbq, check out these podcasts. They are time well spent.

Because the burn pot is small, there is usually a hot spot directly over it. Some units have an optional perforated section above the burn pot so you can put the meat over direct flame, but the ones I've tested still do not sear properly. And there is no way to set up a 2-zone cooking system with a cool zone. As with most other grills and smokers, the differences between lower and upper racks is not huge, so think of it as one heckuva indirect heat convection smoker with precision temperature control.
Seeking to produce the pellet cooker that is both a great smoker and a powerful grill. The truth is that burning pellets in a controlled way is not the best method for producing high grilling temperatures. Most pellet grills top out at 500 degrees F while the hottest units can hit 600 degrees F. This pellet cooker is in reality, a combination grill with a large smoking space, and a small but powerful direct grilling area. Reasonably priced with quality construction, this is definitely a pellet grill to look at.

Before talking about its features, we need you to close your eyes and ask yourself these questions: Does it grill? Does it smoke? Can it ever replace a gas grill? Does it work like a charcoal grill? Now, open your eyes and listen to the answer: Yes. With GMG Daniel Boone’s motto “Think Everything”, you can be certain that it will provide the all-in-1 solution you seek.
Ease of Use: At first, the unit appears somewhat mind boggling to use however when you get over it the first occasion when it turns out to be very simple. For one thing, there is a get-together video instructional exercise from the maker’s site for a less demanding get-together. Else, anybody that has used a BBQ before wouldn’t have any type of trouble with the unit.
In fact, 80 to 85% of pellet smokers in the USA are Traegers. The consensus is that they are reasonably well built, though some buyers complain that quality has dropped since manufacturing moved to China. But of course we hear more complaints—as well as more praise—about Traegers, since eight out of 10 pellet smoker owners have one. Traeger can be found in many national chains, like Cabela's and Costco. It's not unusual to find special deals on this popular product line, so keep your eyes open.
Like with e-cigs and their gimmick of flavorful e-liquids, pellets for pellet grills and smokers also have different flavors added to their pellets, and they include bourbon, maple, apple, cherry, mesquite, alder, pecan, and hickory. You can mix flavors, change flavors, or use different flavors for every day of the week if you do everyday barbecues and grills for your restaurant or something.
The Elite's digital control panel is a sophisticated touch-pad PID controller that holds set temps with more accuracy than most kitchen ovens. It's simple to operate and offers an integrated meat probe and some useful programming options. For example, you can set it to cook your brisket up to 200°F (93°C) and then drop to a lower cooking temp to keep it warm without overcooking.
To be sure, there are pure “smoker” and pure “grills” but there are some exceptionally well-designed hybrids. I bought a Memphis Elite last year, and it is AWESOME! I made a pulled-pork masterpiece two months ago that was absolutely delicious… 8 hours on low temperature (225) then an hour on open flame (switching from a “smoker” insert to an “open-flame’ insert at 700 was easy) and it was awesome!
For beginner outdoors chefs and guys buying their first smoker, that’s an invaluable bit of knowledge. Knowing that no matter what you do, as long as you follow the standard set up, you’re going to produce professional quality meat with ease, which is why smokers like the ones below are the best choice for anyone looking at buying their first pellet smoker.

There are several types of grills and these are charcoal, gas, wood, electric smokers, open fire grill, and pellet grill. Each of them offers different benefits. In terms of comparison, pellet grill is still superior because it is the combination of all such grills. You can use it to smoke that way charcoal grill does. You enjoy the wood flavor of wood grill using pellets, and it is also electrically and electronically-operated.

The Traeger Pellet grill can accommodate temperatures from 180 degrees to 375 degrees, and high. It has a state of the art digital temperature control system that not only monitors the temperature to keep it consistent and even, but also regulates the pellets the auger feeds to the fire according to that temperature. This is truly a grill worthy of a place in our pellet grill review.
There are other options, KBQ for one, but I want it to look like a grill. Not a refrigerator, although I’m sure they make great Q I have narrowed my search to Pellet poopers or the Primo or Egg. The Pellet poopers will have more capacity than even the XL Primo/Egg. But are they one trick ponies? Smoking and baking. WIth limited smoke profile. I wish I could taste the Que off of one to know for sure. I got rid of my gasser because of the limited flavor it produced. Rec-Tec’s tag line is Do you cook with wood. But does it produce enough smoke flavor for most people? How do your neighbors respond to your Que? Do they like the smoke profile of the Que? Sorry for all the questions. Just trying to figure out what the next smoker will be at Mi Casa.
Although I marked price high. I would buy it again, tomorrow. I was a novice. I had never smoked anything when I bought this. It is amazing and if you asked my friends and family I should have opened a bar & grill. It's grills better than any gas grill u can buy. The YS640 only gets better with time you get good at using it. It's the best cooker on earth. If your considering paying over $800 for a cooker. Spend the money... you will not regret it. My cousins have Traegers.. and they smeared by them. One weekend at my cabin one has ordered his the other don't have the money yet. I have used it a minimum of 2 days a week and have already got my money out of it by not ruining meat. The guys at Yoder have a monopoly. No one makes a cooker that could stand up to it. THANK YOU YODER. YOU HAVE MADE SOME GREAT HOLIDAY MEMORIES FOR ME AND MY FAMILY. Remember if your on the borderline don't know if it's worth a little more. By the 12th month of owning it. You will look at your wife or girlfriend and say "I'm so glad I spent a little extra and got that. It's beautiful.

However, it does not mean that you stop grilling with wood pellets. You can minimize this risk by avoiding flare-ups and over-charring the meat. If the meat over-burns then it does not only spoil the taste but is a risk to your health. Moreover, the flavored wood pellet smoke is also a risk, even though it can enhance the taste of the food. This is because it contains carcinogenic elements that are unhealthy for you. One such element is the polyaromatic hydrocarbons or PAHs. Besides, you can find this element is most processed food products but its concentration is high in wood smoke.
To solve this problem, several companies have come up with alternative ways to expose food to the flame by allowing you to use the small area directly above the fuel pot. It's still not as good as a charcoal or sear burner, but better than the designs that are strictly indirect. Check out the Memphis Elite, Fast Eddy's by Cookshack PG500, and the Yoder YS640 for this feature. Camp Chef also recently introduced its Woodwind pellet smoker, which has a super-hot gas-fueled sear box attached to the right side.
Loved the article and read the entire thing. Thank you so much for taking the time to write such an in-depth piece to help the rest of us out. With that said, I now want one of each!! It’s really so difficult to purchase one without being able to compare the taste side by side for each. We also just bought one of the Traeger’s on the last day of a Costco show. We have LOVED the taste, and aren’t looking back, from a pellet perspective that is. However, we’ve already had a couple of issues that concern me from a longevity and a safety perspective. So we’re going to return it, and ‘upgrade’ to something more substantial. I was leaning pretty hard toward Yoder, and then after reading the article, the Memphis really intrigued me (could have something to do with being born there, and raised on southern pulled pork). And then, Fast Eddy came into the picture. Any advise on how to make a decision without being able to conduct taste comparisons, which is really the most important thing. (We’ve been smoking a brisket and pork shoulders every week, with the occasional steak and veggies. So we’d like something that does both smoking and grilling, so both important, with the smoking component being the feature we’ll use a bit more of.)

Typically, most portable grills would give up certain features just to maintain their portability, but this wood pellet grill from Traeger actually had more than what other top grills have to offer. Out of all of our features, it managed to tick 85% off the review. Its digital controls, versatile cooking features, and decent cooking space (perfect for outdoor adventures) all make it our best portable pick.

Multi-position Controller - A step up from 3-position controllers, multi-position controllers feature a knob with temperature settings that go from 180°F to 420°F in 25° increments and may have an LCD display. In addition to more settings, these controllers offer more temperature control. However, they also run on fixed cycles and can only maintain about +/-20°F in ideal conditions—in cold windy weather they are less accurate and reliable. Some versions of these controllers have inputs for meat probes that can monitor food temperatures.
Craft amazing wood-fired creations with the Trager renegade Elite pellet grill. From grilled steak, to smoked ribs, & even a freshly baked Apple Pie, the set it & forget it ease of use allows any home chef to cook it all. Swap the gas & charcoal barbecue for 100% pure hardwood pellet flavor & grill, smoke, roast, bake, braise, or BBQ your next masterpiece.
Once you start paying more than $500, you’re looking at a big boy professional level machine. It’s going to be big enough that you don’t have to worry about having the neighbours over as well as the family. You’re also looking at more expensive sensors and thermostats, so you get a more consistent temperature, which leads to a much better end result, and there’s generally some sort of cleaning assist built in, which makes cleanup and putting it away at night so much easier.
Hey Drew – thank you for your comment. All told, most pellet grills are going to average about 1.2 to 1.5 lbs per hour. of pellets per hour at 225, and closer to 1.75 lbs. as you get up to 275. It’s tough to gauge, which is why you are probably seeing different figures across the web. Ambient temperature and pellet composition play a role as well as grill temp. Sorry I don’t have better information for you.
Have you reviewed at all the Grilla Silverbac? If so, does it not make your list because it isn’t as good a quality as those you have picked? I mean, when I look online for reviews of those who have bought them I haven’t found anyone disappointed with theirs, but perhaps they haven’t been out as long to have a track record? I’m so confused at this point as to which to buy with PID or no PID (some say smoke does better without one), thickness of metal, etc.
Temperature range is an important factor. What you’ll need will depend on what kind of cooking you want to do. Top pellet grills can hit temperatures between 180 F to 425 F, enough for baking, smoking, roasting, and grilling. On the other hand, ioif you want to sear meat you need something that reaches the 500-550 F range. A functioning thermometer is a must. You’ll need a precise and accurate reading so you’ll know you’re cooking your meat at the right temperature.
Hi Jennifer, the Traeger grill you purchased should serve you well. You can see a picture of one of them installed here. I think this is the grill style you bought. One thing the sites you’ve researched (including my own article above) might not have stressed is that Traeger recently hired a new CEO and is actively working to attain the name, reputation, and reputation for quality that they once had. I’m confident should you have any problems with your unit that they will stand behind it and take care of them for you.
If cost isn't an issue, check out the Elite Wood Fire. This 200+ pound behemoth from Memphis Grills costs more than some used cars, but it's fully loaded. Wifi-enabled, an extraordinary temperature range, and a cooking space large enough to be used by a small restaurant - the Elite has it all. The pellet hopper is built to match capacity, with enough fuel space to smoke for up to 62 hours straight.
Hey Kevin great article. I too am currently looking for a pellet smoker. I’ve narrowed it down between a Yader, Memphis Pro and the Rec Tec. The Green Mountain did not seem very well built. The wheels looked liked the would break on the first roll and the stainless steel door was flimsy and did not have a good seal. I know the Rec Tec has a 6 year warranty. Do you know how long the warranties are on the other two?
A few other mentionable features are that it has a highly durable temperature proof textures powder coat finish, it features auto start. The REC TEC Wood Pellet Grill accommodates temperatures from 180 degrees Fahrenheit to 500 degrees Fahrenheit with 5 degrees increment. This amazing temperature control features let you be in control of how much heat you want to cook your food in, without having to worry about it getting dry or burnt. This low increment allows you to cook delicate meats like fishes and seafood as well! It smart grill tech makes sure that the temperature you set is always consistent and constant. It also has an “Extreme” smoke feature from the 180 to 250 degrees Fahrenheit setting that intensifies the smoke in the grill.
WiFi capability - It shouldn't be surprising that as our lives become ever more connected, so are our grills. Because they already have an electronic control board, pellet grills are a natural fit for WiFi. With a connected pellet grill, you can remotely monitor and control your cooking and meat temperatures from a phone, tablet, or computer...no matter where you are. It's the ultimate set-it and forget-it feature. Currently, there are a few pellet grills with WiFi capability, but many more are on the way. Every Memphis Grills model, as well as the Traeger Timberline, have cloud-based WiFi that's easy to connect, reliable, and offer a host of features on free downloadable app.
When the grill was delivered on or about Nov 23, it was damaged.  The Grill Barrell had a dent in it, caused by a hole punched in the box during UPS delivery.  We didn't immediately put the grill together, so a couple of days went by, and then we began the assembly.  I called Traeger Customer Service and they told me to disassemble the grill, put it back in the same box and packing and return it to them.  I tried on about five telephone calls and emails to explain that we did not have the box, the packing or the UPS return postage.  Traeger then sends UPS to my brothers house 3 times to pick up a grill that they would not send packaging for, nor would they send any packing materials.  They wanted my brother to tear the grill down, electronics and all and return the dented  grill body, but they'll only send a good body when they get the damaged body.  So meanwhile, we have a grill minus a body waiting on Traeger to send us a new one.
As we started to learn more about pellet grills we realized that we had to take different aspects into consideration when it comes to the quality of the grill. With that said, we are eager to share with our readers the criteria that we used to come up with this top ten list. With this, we can say that all of the grills we share are made of the best quality materials and craftsmanship to be able and withstand the test of time and provide a delicious meal. Other than that, we share this criterion so individuals can find the best pellet grill that suits there needs.
PID Controller–PID Controllers (Proportional Integral Derivative) are devices that most of the grill manufactures don’t fully utilize yet. They can be found as a separate device attached to the grills if you’re handy enough, but all the manufacturers aren’t fully considering them yet. Using a PID controller, you can accurately maintain the temperature while cooking and ensure that the food is cooked automatically to perfection without much supervision.
The hook rack works great and is a must. The Towel holder works ok but does not work well if there a some wind blowing by. Wants to unroll the towel just enough to make it a possible fire hazard by the gind unwinding the towel rool enought that it can flip up over the wind gaurd and get in the flames. I have to remove it from the camp stove if there is any wind to avoid this problem.
I’ve seen a lot of pellet smokers over the years, and it’s easy to say that out of every one, the RecTec is without a doubt a beast. It combines exceptional cooking performance with fantastic build quality and a thoughtfulness of design that you just don’t see in other smokers. Or a lot of other products. Not only that, but it’s one of the easiest smokers I’ve ever used, with professional quality cooking literally at the push of a button
Most grills feature a primary cooking area (the main grate) and a secondary cooking area (additional racks). In a pellet grill, there’s less difference between the two grilling areas because it mainly cooks by indirect heat, so the temperature is the same throughout the grill. It’s best to pay attention to a pellet grill’s total cooking area because it is the sum of the primary and secondary cooking areas.
Just started shopping around for a pellet smoker. Am also going to need a new gas grill soon. Stopped in at the local BBQ supply store today and they showed me the Memphis Pro and said it would function well for both smoking and cooking steaks/burgers. Price point on that one is pretty high. Would any of the others reviewed above offer similar functionality? Do you have a recommendation of which will work well for both functions? I live in KS so kind of like the idea of sticking with the local guys from Yoder, but Fast Eddys in OK isn’t too far away either. Thanks.
Hi there i want to recommend the CAMP CHEF pellet smokers you get the bang for your buck with these smokers i know a lot of you out there are turning up your noses but these smokers have all the extras at a very good price well under a $1000 customer service second to none you get the pellet clean out in the hopper they have a ash tray under the body you just pull a lever and all your burnt ash is cleaned out digital temp for the food digital temp for the chamber lo smoke and high smoke setting and it goes up to 500 degrees at 25 degree increments mine coast me $359 out the door includes shipping it dose a wonderful job holding the temps with a 10 to 15 degrees swing i bought mine at CAMP SAVER.

Hi – my husband and I are really interested in a pellet smoker. We came across some when we were at a fair and are trying to find more information about the Traeger brand because the price seems affordable compared to all the others you mentioned. You started out talking about the Traeger but never gave any feedback on it? Little help please:) Thanks!
A good pellet grill can hit high temperatures for that perfect steak and still hold a steady low and slow temperature for great barbecue. All the while adding great smoke flavor from hardwood pellets. These pellet grills cost more but do so much more while being highly efficient, precise in temperature and widely capable. Among these, you will find cookers large enough for a whole hog as well as units with full network interfaces for controlling from a distance. These are the best of the best in Pellet Grills.
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Also own a Big Steel Keg which I love! Didn’t want an egg or a Primo while I was up north WY & CO as I had to many friends complain about cracking when trying to use them in cold weather! Many times at Thanksgiving or Christmas I have cooked on any or all of these devices at -5 to -10. It can be done but with a strong wind it is quite a challenge! My Weber (been thru a couples) and my Keg still have high ratings for great steaks and burgers. But for low and slow you are pushing it to get there and my friends with the ceramic style units say it takes some practice and close attention. What I don’t like about and Egg or my Keg is if you do need to end up feeding the fire on a long cook it is a real serious challenge!

I have used Bradley, Masterpiece, Green Egg, New Braunfels, Oklahoma Joe, Weber and now Traeger. So there is some experience in these comments. The “set it and forget” it is a misnomer and should not be used with Traeger (or any smoker/grill.) With Pellet Drive before you buy Read up on Er codes. The worst is when the fire pot fills up with pellets because the fire can’t keep up with the auger push and the whole cook is ruined or delayed. You have to pull everything out and basically start over while your expensive prime brisket is trying to be saved in the oven. Doesn’t matter what the weather is or wind conditions. Doesn’t matter if you stare at it and stir the hopper continuously. It will happen. Customer support at first was well you are at fault (didn’t leave the lid open on fireup for exactly 2 to 4 minutes or didn’t vacuum out the firepot between every cook) which is crazy. Finally, after so many calls over the past 6 months they are trying to make it right. Problem is, DO NOT believe the “set it and forget it.” That does not exist with any good cook. I have replaced the controller the fan and now getting a new probe. Do not waste your money. Unless someone out here in BBQ land can give me a recommendation on a product that won’t do this stay away from Pellet Drive?
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