Eric, I’m sorry for the trouble you’ve had with your Traeger. Not sure this will help, but here is how I make sure I don’t have the problem you had. When I start after a long previous cook or any cook at all really, I vacuum out all the dust and vacuum out the burn pot. Then, I put a handful of pellets into the burnt pot, insert the heat deflector, the drip tray, and grate. I find that this keeps things working well. Sometimes, the burn pot will get too full of ash and this can cause the problems that you had. Give it a try. If it works, please let me know.
Just started shopping around for a pellet smoker. Am also going to need a new gas grill soon. Stopped in at the local BBQ supply store today and they showed me the Memphis Pro and said it would function well for both smoking and cooking steaks/burgers. Price point on that one is pretty high. Would any of the others reviewed above offer similar functionality? Do you have a recommendation of which will work well for both functions? I live in KS so kind of like the idea of sticking with the local guys from Yoder, but Fast Eddys in OK isn’t too far away either. Thanks.
In 2008 there were only two consumer pellet grill manufacturers. Today there are dozens. The market for these relatively expensive devices is small but growing fast. Not all of these small manufacturers will survive. Forget the warranty and ask "When it breaks will the manufacturer still be in business?" They do not have repair shops near you. When it breaks will they be able to diagnose the problem over the phone? They may be able to figure it out, but then you have to buy the replacement parts and do the repair work yourself. Are you up to the task?
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I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
Hey Charlie – I’d leave that grate wide open if you want maximum heat. If the grates are only over the burn pot, then you can do sort of a two zone cook (indirect vs direct heat) by putting a thicker steak, chop, or piece of chicken on the ‘non direct’ side to get up to a temp that’s 15 or 20 degrees lower than your target. Then, finish off over the burn pot area. Just one idea.
This unit will not let even a single pellet go to waste. No need of worrying whether you’re out of pellets or not. You can carry pellets at a maximum of 20 pounds, with the digital thermostat ensuring the pellets are being used properly. This saves you loads of cash and gives you smoking food simultaneously without wasting time in refilling pellets.
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Camp Chef is the company that perfected the pellet grill formula that Traeger made up, hence its introduction of an effective pellet auger that dispenses pellets only when needed and a large capacity hopper that reduces the need for pellet refills (that people find really annoying). It’s economical in terms of fuel rationing even though the griller itself is quite expensive.

Food not cooking evenly or at desired times: It’s worth checking out the health of the fans in your pellet grill. Usually, if the fan is unable to distribute the heat properly throughout the whole smoker, these problems occur. Fans are relatively inexpensive and very easy to replace. Even if you see the fan working and still getting these problems, it might be that the fan is working intermittently or at slower speeds that it needs to. Have it replaced: it would be the best course of action and won’t be heavy on your wallet.
Normally you will get 1- 3 years of warranty for the top pellet smokers from different companies. Traeger will serve you with a 3-year warranty while Camp Chef will give you only 1 year of warranty. Considered this the safe period for your pellet grill, so take advantage. If you own a top quality smoker then you may need not to think of any replacement within 5 years of buying.
Hey Pete, first thanks for your kind words. Traeger pellet grills fell off a bit quality wise over the past several years. That said, they’ve hired a new CEO – formerly from the Skull Candy Head Phone company – who brought that company’s valuation up considerably. I see them making moves to get back to their roots… aligning themselves with some of the more well known names in BBQ again. From a build quality, they’re making solid pellet grill bodies using fairly heavy steel. The area I’d like to see them improve on is the controllers they use. Right now, GMG is making great strides in claiming some of the entry level pellet smoker market share away from Traeger. This is due to a superior PID controller, advances in built in Wi-Fi monitoring, and outstanding customer service.
To cook food using a pellet grill, put the pellets into a hopper. When you turn it on, the igniting rod will burn pellets in the fire. The motor-driven auger will then supply the fire pot with pellets from the hopper. The ratio that auger delivers pellets to fire pot depends on the settings you control. If you set it at a high temperature for a longer period of time, the auger will keep on feeding the fire pot with pellets. However, if you are slow-cooking and set a low-temperature one, the feeding and delivery of pellets will also slow down.

This purchase, the customer service and the lack of understanding from Traeger Pellet Grills, LLC, has been very unfortunate.  I've since stopped payment with AMEX and Traeger is now telling AMEX that they will do nothing until they get the damaged grill back.  Well, I'm in Florida and my brother is in Virginia, and at his age is not capable of handling a Grill that weighs over 100 pounds by himself.  Additionally, he's not a "Grill Repair Man" and does not have the knowledge to tear down a Grill Body including electronics and putting it back together as assembled at Traeger.
The range of dishes that can be prepared is unlimited, and the large surface provides a lot of flexibility in adjusting quantities to match the number of folk who will be eating. I generally prepare an extra portion or two to be frozen and used for lunch when I'm working. The money I've saved by preparing daily lunches and not buying lunch at local restaurants has more than paid for my Camp Chef Flat Top Grill.
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