I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
Standard shipping via common carrier "Threshold Delivery" is included in the quoted price. "Threshold Delivery" includes placement inside your front door or garage. Delivery can only be made inside the front door on the ground floor of multi-level housing. Carrier will call or email to set up a delivery appointment. Please include a daytime phone number in the shipping information at the time of check out and please monitor your emails for an opportunity to set your delivery appointment. Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday, and will be scheduled as a 4 hour window. Extraordinary delivery requirements may necessitate an additional fee to the carrier. NOT INCLUDED: Placement in your room of choice, removal of packing materials and assembly are NOT included. 

If cost isn't an issue, check out the Elite Wood Fire. This 200+ pound behemoth from Memphis Grills costs more than some used cars, but it's fully loaded. Wifi-enabled, an extraordinary temperature range, and a cooking space large enough to be used by a small restaurant - the Elite has it all. The pellet hopper is built to match capacity, with enough fuel space to smoke for up to 62 hours straight.
I had to cancel my order today. I called this morning, however no one at their office could provide a satisfactory answer or response to my order. I actually was asked to provide a second copy of the invoice pink slip which I had already done so. Very disappointed with your company's sales rep that sold me the smoker at the Timnath Colorado store location. She guaranteed that the grill would be shipped out in three days and I would receive it before Easter, my daughter's birthday weekend for a party.
Decided that moving these beasts was a little challenging so I bought a Backwoods Party 10 years ago and loved it. But basically have about worn it out. And as I got older I don’t enjoy getting up at 2 AM and then having to get up every couple of hours, after the 45 minutes of getting it ready at 2 AM, to check it and feed it. I also bought a smaller lightly used Open Range, The Good One. Used their recommended method the first time I cooked with it and hated the Q off of it so bad most of it was wasted, wife hated it too and the son ate most of it. It was extremely ash/strong smoke flavored!
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Also own a Big Steel Keg which I love! Didn’t want an egg or a Primo while I was up north WY & CO as I had to many friends complain about cracking when trying to use them in cold weather! Many times at Thanksgiving or Christmas I have cooked on any or all of these devices at -5 to -10. It can be done but with a strong wind it is quite a challenge! My Weber (been thru a couples) and my Keg still have high ratings for great steaks and burgers. But for low and slow you are pushing it to get there and my friends with the ceramic style units say it takes some practice and close attention. What I don’t like about and Egg or my Keg is if you do need to end up feeding the fire on a long cook it is a real serious challenge!
Over time, as other companies started entering the scene, the designs saw some massive improvements. Later, the firepots were brought closer to the hopper, reducing the distance the pellets had to travel to reach it. This move reduced the probability of a pellet jam. Later, more features began to be added to these grills to further improve the reliability, safety, and convenience.
Yo, Kevin! Hope that you can soon review one of my all-time favorite purchases, the Traeger Li’l Tex Elite Smoker/Grill. After using it for a couple of months, I gave away my two year old gas-grill to my grandson. We’ve done chicken, turkey, pheasant, lamb, all kinds of beef, pork and sausages including some wonderful ribs and brisket. Our Easter Rib Roast turned out terrific as did the chunks of assorted sausages that we did for another family get-together. I was never a big fan of grilling until we got our Traeger. Both Traeger and the web-sites like yours are full of great recipes and ideas.
Rec Tec has always been known for making advanced Rec Tec wood pellet grills coming in at a higher price. However, some of the popular models come in smaller sizes, like Trailblazer 340 or Bullseye 380. However, compared to their capacities and features, the products in our top ten lists would be better choices. So, among its products, the RecTec Bull 700 is the only one that falls in our Honorable Mentions.
Although these are marketed as grills, they do much more, including baking or roasting. Because they heat by convection, you might not get the grill marks that a gas or charcoal grill will give you, but you also won’t have the flame-up problems. While many pellet grills offer high cooking temperatures, the maximum depends on ambient temperature and wind. Many users wrap their grills in special insulating covers to help maintain heat, reduce fuel use, and reach the higher temperatures they desire.