I called Treager the next day just to find out what happened.  The customer service guy way REALLY nice.  He said, "Don't worry.  We stand behind our product 100%."   Wow was I impressed!   He told me he would email me instructions on how to make a claim.   He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire).   He did everything as promised!
So that brings me to the one thing I have learned in all this that I basically read when I was getting started. One of the biggest keys is “Temperature Control”! If you want consistent food make sure you get that under control. It is the key to solid consistent food! Once you get your food consistent you can experiment with a lot of other things. But if you can’t get that down, you will always be looking for another magic bullet. The number one magic is temperature!
In 1982 Traeger Heating in Oregon began experimenting with a furnace that would burn wood pellets made from compressed sawdust, a byproduct of the area lumber mills, and before long introduced a home heating system that they sold mostly locally. Since furnaces sold mostly in cold months, before long they began experimenting with a grill that would burn pellets, too. Eventually they created a device with an auger to feed the pellets and a blower to help them burn.
Hi Jennifer, the Traeger grill you purchased should serve you well. You can see a picture of one of them installed here. I think this is the grill style you bought. One thing the sites you’ve researched (including my own article above) might not have stressed is that Traeger recently hired a new CEO and is actively working to attain the name, reputation, and reputation for quality that they once had. I’m confident should you have any problems with your unit that they will stand behind it and take care of them for you.

As you can see in this selection of pellet grill reviews, the act of heating pellets and generating smoke in any pellet smoker is pretty much the same. Yes, some pellet grills use thicker metal, have better thermostats, air flow, racks, drip flow, etc. But the ask any professional BBQ cooker who uses a pellet grill, and they’ll tell you that the quality of your smoke really does come down to the pellets themselves. Here’s what one very astute BBQ pro had to say over at the Pellet Smoke Ring:
Camp Chef have been a notable and solid producer of grills for some time now, and have earned their position in the market, with straightforward, yet proficient outlines, which offer purchasers great outcomes. They had stated, prior to release, that the PG24 Pellet Grill and Smoker, would give clients brilliant elements and a high level of usefulness, with exact temperature readings, and I needed to see whether this genuine. This Camp Chef PG24 Review expects to give purchasers all the data they have to settle on an educated purchasing choice.
Retail pricing for the Traeger Grills Pro Series pellet smokers come in at $799 for the 22 in. and $999 for the 34 in. At this time, they’re available only through approved Traeger retail locations. If you’re in the Central Florida area, Whiskey Bent BBQ Supply in Lakeland, FL is a Platinum Traeger Dealer. Otherwise, you can find a list of approved Traeger dealers via their network locator page.
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.
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