Maintenance is an issue. There are moving parts on these grills. Moving parts eventually break. There is an auger with a motor, and a fan with a motor. There are proprietary electronics systems on these babies. Augers clog. Motors burn out. Electronics have bugs or fail. Especially when exposed to rain, snow, hot, and cold. When they fail, will the manufacturer have a replacement part?
We at Grills Forever have used many kinds of pellet smokers in the past 4 years and come up with different strategies to find the best functioning pellet smoker. All of our reviews are so detailed because they come from the first-hand experience. After 72 hours of researching and testing numerous products, our team of outdoor cooking enthusiasts has decided to crown the PG24 by Camp Chef Pellet Smoker as the best. It emerged as the perfect choice for rookies and experts, always delivering that rich BBQ flavor and fragrance.
"Camp Chef is excited to join the exceptional family of Vista Outdoor brands," said Ty Measom, Camp Chef President. "The opportunity to be part of this dynamic company will provide for the future growth and success of Camp Chef as a leader in our market. The hard work and dedication of Camp Chef employees, past and present, has made Camp Chef what it is today. We look forward to the opportunities ahead."

With the traeger, rec-tec or cam chef smokers all seem to burn 1-2lbs per hour. But for a long 18hr brisket it seems like I will have to continue to use pellets the whole time to keep the heat in range over over 200 which will mean I am using almost a 20-40lb bag depending on the time year per smoke. This is even more expensive than the bradley seems even with the wasted briquette. IS this correct or is there something I am missing?
Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
After about 10-15 hours of cooking, you should remove the burn cup and dump the ash. If the ash builds up it can prevent ignition. Ash also accumulates in the bottom of the unit, but doesn't impact cooking. A vacuum cleaner with a hose makes short work of it. Only a few manufacturers, such as Blaz'n Grill Works and Camp Chef have a slide out combustion cup that makes cleanup much easier, but you still have to get underneath the deflector occasionally and suck out fly ash that has scattered around the lower part of the grill body.

Cleaning and Maintenance: Keeping the grill clean is critical if you need to get the most out of the unit. Old debris can influence the viability of the unit thus normal cleaning is vital. In addition, while moving it around, take alert not to thump it since it accompanies little legs which can without much of a stretch tip over the unit when thumped.


The Z Grills Wood Pellet Grill and Smoker comes with Smart Smoke Technology, which lets you set and forget your grilling. It accurately sets and maintains the desired temperature using an automated electric feed system, heating your unit from 180 degrees F to 450 degrees F. We’ve gotten used to smokers taking around 30-40 minutes to heat up, but with this unit, it took only 20 minutes for the temperature to settle in!
The control panel is simple, uncomplicated and easy to use, no codes of crazy steps to remember. Turn the switch on, set the temp once it lights and you are ready to go. On the outside the controls may look simple but behind the scenes it is working to constantly monitor feed rates and temperatures to lock into your set temperature as close as possible. The longer you cook the smaller the adjustments , making this one of he most consistent cookers on the market.

I brought my YS640 to Mexico on a friends recommendation, he was right. I takes the complexity of smoking away but this is not the reason why I got it. We live in south of the Sonoran desert and we are over the 100F most of the year, its almost impossible to stay close to your smoker to watch the fire and temperature. Plus, wood is not as easy to get in the desert. Since I got it, I have been selling food on Sundays, I was sold out since day one. Flawless food time after time. I am planning to get the old time offset cooker to smoke in the winter just for fun. There is really no need for it.


Whenever pellet grill owners complain about temperature swings or losing their fire mid-cook, the first question we ask is “What pellets are you using?” Many times it’s a cheap, low-quality brand that produces excessive ash, which can interfere with the sensors that help regulate cooking temperatures. In that case, fix is simple: use better pellets that burn cleanly and regularly clean any residual ash from the grill. Often that’s all it takes, and the next time we hear from the customer it’s to order more pellets.

As both a fuel source and flavor enhancer, wood pellets can affect everything from how well your pellet grill performs to how good the food tastes. And while one might assume that because all wood pellets look alike that they’re all the same, which pellets you use can make a big difference. These 6 tips will help you choose quality smoker pellets that will keep your pellet grill performing its best and producing great wood-fire flavor.
Extremely high build quality. It's heavy. Solid. Nothing flexes or bends. The temp displayed is very accurate when referenced with a thermometer. My only complaint is that the 2-piece diffuser should either be standard equipment, or an optional upgrade at order time (in exchange with the stock diffuser). The 2-piece diffuser is a MUST HAVE accessory. Cleaning the firepot is a messy pain the A** without the 2-piece diffuser. I didn't think I would need it, But I ended up ordering it about 6 weeks after receiving my YS640. I also highly recommend the direct grilling grates. I was able to get rid of my gas BBQ because the direct grilling feature works so well on the YS640.
First off, in general I was a huge Traeger fan due to my brother-in-law smoking up meat and fish for us for the past 3 years and it was just damn delicious. He also just raved about his Traeger, so finally I took the plunge and purchased a Century 34 model during one their Costco road shows. Customer Service - In general I will give them 4 stars because I am talking with a human, they were seemingly very thorough when I spoke with them and didn't appear to be reading from a knowledge base article when I described the problems. I also grilled them to ensure that the Costco specific model wasn't being manufactured with subpar parts since the price was so much less than retail and seemingly more bells and whistles. More than one representative confirmed that was not the case. This is where it stops being good news.
Joe Traeger designed and developed pellet grills back in 1985 and he patented the design one year after. But these didn’t go into full commercial production until 1988. Because of the patented design, Traeger held a monopoly in the pellet grill market for twenty years. But being a small family-run company, they did not diversify and kept supplying their products only to a select network of stores.
Bullet Smokers: They come in the shape of a bullet and works in a similar fashion as kettle grills. However, the main advantage it has over kettle grills is that you don’t need a charcoal chimney starter to light it up. Plus, the shape will allow the users to cook at a lower temperature and smoke for a little longer than they can on a kettle grill.

They had the field to themselves for a few years, but the idea was too good to go un-imitated, and soon competitors began popping up. In the early days, most pellet smoker controllers had only three settings—low, medium, high (LMH)—and there was no temperature probe in the oven to create a feedback loop. So, whether you were smoking a few slabs of ribs on a scorching summer day or six pork butts during a blizzard, the controller only knew pellet-feed on and off times for its standard settings. It had no information on the actual temperature inside the cooking chamber.
When the grill was delivered on or about Nov 23, it was damaged.  The Grill Barrell had a dent in it, caused by a hole punched in the box during UPS delivery.  We didn't immediately put the grill together, so a couple of days went by, and then we began the assembly.  I called Traeger Customer Service and they told me to disassemble the grill, put it back in the same box and packing and return it to them.  I tried on about five telephone calls and emails to explain that we did not have the box, the packing or the UPS return postage.  Traeger then sends UPS to my brothers house 3 times to pick up a grill that they would not send packaging for, nor would they send any packing materials.  They wanted my brother to tear the grill down, electronics and all and return the dented  grill body, but they'll only send a good body when they get the damaged body.  So meanwhile, we have a grill minus a body waiting on Traeger to send us a new one.
Operation of your Pit Boss Deluxe Wood Pellet Grill is easy. Simply load the pellet hopper with your favourite all-natural hardwood pellets and turn the dial to your desired pre-set temperature. Within minutes, the grill automatically lights the pellets, and adjusts itself to your desired cooking temperature between 180° to 500°F. The grill can maintain that temperature all day, granted there’s always pellets. It’s that easy. Experience real wood-fired flavor with Pit Boss.
I have had a Traeger Junior Elite for 4 years. In that time I have used it < 50 times. I have replaced a fan motor, a fuse, and now I have been trying to get a thermometer replaced. First time, the service guy dropped the ball and never sent it. Second time- the thermometer got sent around to multiple post offices. Third time, never got to me- apparently they sent it to the wrong address. Fourth time- still waiting. It's been 5 weeks now, and I cannot get the part, and have no idea if the part will fix the grill. Everyone in service has been polite, but incompetent as well. I have had 2 flash fires in the grill from the auger pushing too many pellets into the hot pot, the temperature fluctuates wildly. Save yourself the frustration: avoid Traeger at all costs!
Ordered Renegade Pro, received it and missing 6 washers to assemble the legs. They are rattling around inside the unit making it unusable. The control knob also sheared off in shipping. Traeger has yet to come up with a solution to fix or replace the unit...disappointed in their customer service. They don't care about customers after they get their money.
This is a great smoker for beginners who are willing to take the time to understand how pellet smokers work. You can follow the instructions in the video provided on the manufacturer’s website to see how to put it together. It is also great for people who have been pellet smoking for years. It has a huge cooking surface, which is perfect for entertaining large groups of friends.

I filed my complaint with American Express. AMEX was absolutely AWESOME......!!! I gave AMEX copies of everything I sent Trager and it's CEO who never answered me. AMEX gave them 30 days to respond and they did not. So the grill was FREE.!!!!!!, and I could care less. Tells you a lot about their CEO and their method of doing business. CEO is Multi-Milllonare living in Salt Lake City and is just playing the numbers!!!!! Hot shot from a HeadPhone company, Skull Candy, who usually gets away with ignoring customers. Clearly don't care about customer satisfaction. Buy another makers grill. Save yourself a lot of headaches. Louisiana Grills are much better quality.

I had an American made Traeger for 6 years and after it rusted out I was looking something built for the long haul. The YS 640 is it. Built like a tank it will hold up for years and the extra steel helps retain the heat. Temperature control is spot on and recoverey after opening the lid is amazing. I thoroughly researched all my options and I could not be happier. I cooked steaks the other night in 40 degree weather and had no issues whatsoever. The grille grates are a must and leave beautiful lines. Before you buy anything else, investigate what the other cookers are made of. There really is no comparison.
Hey Corry – GMG and Traeger have shown that they support their brands very well of late. In many cases, they both provide parts support even when warranty limits run out. If you’re considering a Traeger, I’d urge you to go with their Pro Series 22 or 34. Sounds like that’s what you’re probably looking at where they are concerned if you’re looking at a dealer.
Regarding getting a good draft, this is a common misconception for pellet grills. The burn pot on pellet grills receives oxygen via a fan unit. As such, there’s no need for a draft to get a measured burn in the traditional sense. Most pellet grills lack sufficient insulation / gaskets, etc to prevent smoke from leaking out of the body. So, unless you’re going with the Memphis or something that uses oven style insulation, you don’t really need a chimney at all IMHO.
Big Horn’s largest available grill, the XL 1093 comes with a large cooking area of 1093 sq inches. With it’s low price tag of around $300 and a high cooking area, this product could have been a great choice for pellet smokers. However, we’d rather not suggest something that’s susceptible to rust and weather conditions to be kept outdoors at all times.
It also has the standardized dial-in digital control with LED readout (not to the point that it has WiFi like the Green Mountain Grills Davy Crockett Pellet Grill, but still quite convenient). However, it’s rated low on this list because of poor quality control. Too many customers ended up with bad Pit Bosses that have inconsistent temperature control (going all the way to 615° Fahrenheit).
One comment I see a lot in various forums like Pellet Heads Forum is that you want as much efficiency as you can get. As with lump charcoal, this means burning as clean of a cook as you can with as little ash as possible. Different pellet mixes will produce differences in what you get in this area, and the cooker you’re using will dictate this to some degree as well.
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