Personal review of the Traeger: The auger fed the pellets after the fire pot went out making a large pile up which caused it to catch fire and burn up my grill. I had to use a fire extinguisher to put out the flames and prevent my house from catching fire. I sent Traeger the description of damages with photos. After much waiting and no response from the management team regarding my Traeger grill we gave up. The service team was very responsive but lacked any authority to make decisions to fix the grill. We worked with the service team for awhile having a different person each time respond and request information and photos that were already provided. Then, we got passed up to the management which is highly ineffective because we never heard from them, even after an email requesting an update. We really did like our Traeger grill and had high hopes that since it was under warranty and caught fire due to a failure we would have the grill repaired. Because of the terrible unresponsive service of Traeger we took our money and purchase a Green Mountain Grill.
Even if you’ve got a meat thermometer at home, it’s not a bad idea to pick up a smoker with one built in. This is because the built in thermometers send their readings straight to the smokers computer and it automatically adjusts how it’s cooking based not just on how hot it is inside, but how this affects what you’re cooking. Now, unless you’re Gordon Ramsey you probably can’t tell what’s going on inside that turkey you’re cooking, so this is obviously a major plus.
Joe Traeger designed and developed pellet grills back in 1985 and he patented the design one year after. But these didn’t go into full commercial production until 1988. Because of the patented design, Traeger held a monopoly in the pellet grill market for twenty years. But being a small family-run company, they did not diversify and kept supplying their products only to a select network of stores.
I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised!
The computer controlled system maintains the smoker temperature with a high degree of precision so you don’t have to deal with fluctuations. With the optional (definitely a must) temperature probe you can put your meat in the smoker, set the desired target temperature and the FEC will take it from there. Once the target temperature is reached the smoker temperature will drop into a holding position until you are ready to remove your barbecue.
The wood pellet grill features a dual rack design with a 513 square inch main cooking surface and 187 square inch warming rack. With a 20-pound hopper capacity, the grill has plenty of space for wood pellets to keep grilling during long event and parties when you have many mouths to feed. An automatic pellet feeder makes it easy to maintain the desired temperature, so you can focus on just the grilling itself.