It’s built pretty solidly, which is what you want with a portable system as it’s obviously being moved around a lot more. I’d say it’s similar in build quality to the Traeger Junior Elite, which as a top of the line smoker says all that needs to be said. If something does go wrong, there’s a two year warranty. I’d have liked more, but it’s there, and that’s good enough.
This is the right choice for anyone that likes smokey flavors and cooking slow at home. It is my first experience with a pellet grill and I have read and studied them for a while. I was looking for a outdoor cooking solution that would give me the ability to cook like the pros without the super sized trailer. Finally deciding to go with the Camp Chef I haven't been disappointed. The temperature control is flawless so you can dial down the cooking process. I smoked chicken the other day and the red smoke ring was a 1/2" deep. It works like a convection oven so there are no cool or hot zones, it just keeps the heat even and consistent. I have noticed even if smoke isn't pouring out the wood flavors are present.
So back to the Internet for one last attempt on making a decision on the smoker that is of great quality and can also fill my need grilling needs as well. I am almost sold on the Rec Tec, but I’m curious about the Grilla Grill Silverbac. It’s a little smaller than RT and metal is a gauge off from the RT. It doesn’t run off a PID system but a digital controller and is priced at $699. I do like the underneath storage of the Grilla and the second tier cooking grates.
Wood pellets that are tailored for pellet stoves or fireplaces usually contain tree barks and binding agents such as glue. When used in pellet smokers, these wood chips can expel some harmful chemical substances infused with the food. But since the dawn of Traeger pellet smokers, different manufacturers have been producing food-grade wood pellets to be used in pellet smokers.
The Dyna-Glo Compact Charcoal Bullet Smoker boasts versatile The Dyna-Glo Compact Charcoal Bullet Smoker boasts versatile cooking options and thorough heat distribution in a compact space. The removable middle section offers grilling and smoking functionality. This smoker offers a maintenance free cooking experience with a high capacity galvanized steel charcoal and ash chamber. For easy internal access simply ...  More + Product Details Close
Many people misunderstand a pellet grill of consuming a large amount of power for its working. But it is not even remotely true. While it is true that a pellet grill will use up a good amount for power initially, but it only uses that to come to temperature and form. Once it is ready and in form, it power consumption drops so dramatically that some pellet grills use almost as little power as a light bulb; an ideal choice for keeping power costs to a minimum.
just received my new YS-640 two weeks ago and I absolutely love it. The shipping process and delivery was just as described. The delivery guy unloaded it off the truck, and wheeled the pallet into my garage. Everything was perfect. I am very impressed with the build quality...this thing is a tank. So far have smoked ribs and a brisket, and grilled chicken breasts. The grill heats up much faster than I expected. Temperature holds very steady over the long cooks. I love having the built in probe ports. Still figuring out and tweaking the baffle to control different cooking zones. Only negative thing I say is it can be difficult to manouver in tight quarters because it's so heavy and only the small caster wheels turn. So if you need to move your smoker around a lot, consider the comp cart.
Editor's Note: If you're looking to upgrade your backyard cooking setup this summer, you're probably in need of a little advice. We're longtime admirers of the folks behind AmazingRibs.com, the site dedicated to unraveling the science of barbecue and grilling. Please welcome back Max Good, the only person in the world whose full-time job is testing, rating, and reviewing grills and smokers. The database he maintains includes over 500 grills and smokers, ranging in price from $30 to $50,000. When it comes to barbecue equipment, nobody knows it better.
Thank you so much for the kind words! I think you would be very happy with a smaller pellet grill / smoker. The wording changes depending on how you are using the device. For instance, if you are cooking at low temperatures you will get a stronger smoke profile then if you burn a pellet smoker / grill at its higher temperature range. One thing you could do for steaks is cook them at the higher range thus being able to get a sear much like you would on a direct heated Grill service, for instance on your Weber. Another option would be to cook the steak in the reverse see your method, by bringing it up to temperature at a lower smoker setting and adding some smoke flavoring that way, then removing it and bringing the smoker up to its higher settings so you can finish off the steak with some of the effect you would achieve on direct flame. I normally do this by bringing the steaks up to about 15 degrees below where I want them to finish. Then, I finish them off at the higher temperature to where they are about 5 degrees below my target. This usually means a few minutes on each side but I use a Thermapen to be sure.
True blooded grill sweethearts out there might value this item. It is a minimized, full-included pellet barbecue that can take care of their grilling needs. You may need the item that accompanies all that you may require. When you have warmed it up, you can anticipate a perfect temperature and warmth in view of what you have chosen. Much the same as when you have found a reasonable latte machine for you, you would feel pleased with yourself for picking an extreme item that stays aware of your needs. Another element you may acknowledge in the item is that can keep the correct temperature all through the barbecuing or cooking process—regardless of whether you burn, grill, smoke or prepare. The cooking instrument is an exact griller that won’t make you stressed over any temperature variance. So whether you are an amateur or a pit ace, you might need to investigate this item that can take your grilling to the following level.

I paid $700.oo for my Traeger. My heating element went out in 2 BBQ seasons. Not good considering the price I paid. It's just me, so it's not like it was in overkill. Bi-weekly meal give or take? Smokes fur shit!! Planned on some good'ol smoked salmon (cause I like to fish for salmon), or some pheasant jerky (cause I have Springers, and I hunt pheasant***) NOT HAPPENING. The only smoke there is...is when you start the damn thing. If you want smoke flavor, you have to add artificial smoke flavor from a bottle. Conventional outside oven heated by wood pellets. If you want BBQ this is not the way to go. If you want smoke this is not the way to go. If you want to leave something inside the oven to cook outside your house....this is the way to go. Wasted $


Most people recommend the Green Mountain Grills smoker for its affordability, despite its plethora of features including Open Flame Technology, which ensures that meats are thoroughly cooked. But what impressed us the most was its Sense-Mate feature. For a budget pick, we were surprised to see that it had some of the most advanced technologies that even the most high-end products use. There’s no denying that you’ll get more than what it’s priced at!
Just started shopping around for a pellet smoker. Am also going to need a new gas grill soon. Stopped in at the local BBQ supply store today and they showed me the Memphis Pro and said it would function well for both smoking and cooking steaks/burgers. Price point on that one is pretty high. Would any of the others reviewed above offer similar functionality? Do you have a recommendation of which will work well for both functions? I live in KS so kind of like the idea of sticking with the local guys from Yoder, but Fast Eddys in OK isn’t too far away either. Thanks.
love your article and got lots of good info from it….i do have a question tho that i didnt see an answer to…..do pellet grills have to use just pellets?….i have 3 acres full of oak branches that could be shredded. my question is can a pellet grill use home shredded wood chips to burn and cook with or is it mandatory that the fuel be in the pellet state?….would be great if i could find a good use for all these fallen branches….

Traeger Pellet Grill is the best pellet grill for outdoor cooking. It is a combination of several other cooking devices like oven, grill etc. It runs on fuel. This grill costs between $400-$700. You can search on amazon to get the current price of that product. You may search in different review website for details expert review on Traeger Pellet Grill. Whenever you buy this grill, please make sure it has folding legs.
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According to Bruce Bjorkman of MAK, his cookers use about 1/2 pound of pellets per hour when set on "Smoke" (about 175°F). At 450°F, the high temp, they burn about 2.3 pounds per hour. This is about the same average as I have experienced on a variety of pellet eaters. The burn rate will vary somewhat depending on the outside air temp, and how much cold meat is loaded in the grill, but cooking load should not have a major impact. Cooking pellets run about $1 per pound depending on the wood flavor, brand, if you get them on sale, and if you have to pay shipping. As a point of comparison, Kingsford briquets list for about $0.75 per pound, but they don't pack the same BTUs because there are fillers. I usually buy 40 pound bags of BBQr's Delight pellets from BigPoppaSmokers.com for $45 and shipping is free to IL. That's $1.13 per pound. That means that if I cook a slab of spareribs for six hours at 225°F I will probably burn about 4 pounds at about $4.50. If I put 8 slabs in there in rib holders, and allocate 1/2 slab per person, my cost for 16 people is about $0.28 each. If I grill a mess of chicken parts at about 325°F for about 1 hour, I will use about 1.5 pounds of pellets for a cost of $1.70.
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf  but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
But even with their indirect heat, wood pellets do something gas can’t; they give your meat that natural, smoky flavor you expect from wood. They don’t create as much smoke as wood or charcoal, so the flavor is not as intense, you swap that intensity for convenient cooking. The smoke they do create is clean and easy to control. And the hotter you burn pellets, the cleaner they burn, letting you crank up the heat when you don’t need smoke.
Recently bought portable Traeger ptk+ smoker as camp a lot. Food is amazing though grill size better suited for 2-4 ppl and you can’t fit a large roast. However cooked a rack of ribs, several chickens and burgers. Food comes out amazing. You do need electricity hookup camping and it drains too much power to run off cars dc socket. $300 and of you call them to order v online they will throw in free weather cover free shipping and some rub. It does take up some room in car so beware if you have tiny vehicle. Buyer beware racoons love smoked food so remove your trash bag with bones from campsite before retiring, as we found out the hard way

You want longevity in a pellet grill: As the Traeger brand name has been around for a few decades, you can have some peace of mind that you’re purchasing a grill that should have replacement parts available for the foreseeable future. And Traeger grills tend to have good longevity ratings, working in top condition for several years, as long as you follow the manufacturer’s maintenance recommendations.

Thanks for the quick response and advice. I see a pellet pro hopper assembly is around $250 compared to the Memphis pro at over $2000. I didn’t realize that drafting isn’t important for the sake of temp regulation but what about how the smoke travels from the firebox towards the meat? I also would like to include an element of humidity, is simply putting a pan of water in the cooker or is there a better way?

I did a lot of research, and ended up buying the Camp Chef DLX24. It was at a price that fit my budget, (under $500) and had a lot of features the others didnt. The pellet trap door for quick dumping of the pellet hopper into a bucket, and the ash cleanout under the drum was a clincher. Being able to pull a lever and dump the ashes into an easily removable cup is a great feature that all grills should include.It has a digital temperature controller, and dual probes (one inside the smoker for grill temp, one for the meat) and overall good quality construction. The second shelf inside is standard (you pay extra for that on other grills). If your budget allows, would suggest purchasing the propane powered sear box ($199) which attaches to the side of the grill and allows for reverse searing meat..
Even seemingly perfect pellet grillers have trouble getting the cleanup part right even in light of how little ash is produced by pellets. You should search for pellet smokers and grills that efficiently keep the ash from building up on the heat deflector that’s located underneath the grates. The ash should remain on the ash cup and nowhere else. Meanwhile, major cleanup with soap and water is a hassle that requires an apron and gloves.
Hey Kevin great article. I too am currently looking for a pellet smoker. I’ve narrowed it down between a Yader, Memphis Pro and the Rec Tec. The Green Mountain did not seem very well built. The wheels looked liked the would break on the first roll and the stainless steel door was flimsy and did not have a good seal. I know the Rec Tec has a 6 year warranty. Do you know how long the warranties are on the other two?
My traeger has had some good moments but it very unreliable.  I really do not enjoy cooking with it.  I have no confidence in the temp readings and the smoke control.  Every time I open the lid the temp drops like 200 degrees.  I'll smoke at the "smoke" setting but as soon as I turn it to 225 it spikes to like 300-500 degrees. Wtf?  I thought this POS was supposed to be a set it and forget it type smoker.  Very unreliable.  Temp fluctuates so much and if there is even a slight breeze the temps just go up and down up and down.  The pellet feeder is garbage.  It will all the sudden just start smoking like crazy because the pellets have jammed into the burner.  Completely ridiculous smoker.  I use it still but only when I can sit and watch the feeder.  The guys comment below is true about the feeder always just using the middle pellets.  I always have to check it and push the pellets to the center.  Some simple engineering would change this. Never again will I purchase a traeger. There are much better options out there and better price.

It’s built pretty solidly, which is what you want with a portable system as it’s obviously being moved around a lot more. I’d say it’s similar in build quality to the Traeger Junior Elite, which as a top of the line smoker says all that needs to be said. If something does go wrong, there’s a two year warranty. I’d have liked more, but it’s there, and that’s good enough.
Featuring a cast-aluminum rust resistant burner this stove Featuring a cast-aluminum rust resistant burner this stove is a versatile all around cooker. Perfect for any of your cooking needs from boiling and frying to Dutch oven cooking. Its compact size and portability make this stove a great side companion to add cooking space to your outdoor kitchen. Great ...  More + Product Details Close

A charcoal unit is going to provide a more powerful authentic smoke flavor when compared to a pellet smoker.Electric pellet smoker reviews show that gas smokers and pellet smokers are comparable in that they both can be set to a particular temperature and left alone. The one advantage that a pellet smoker has over a gas smoker is that with a pellet smoker, you can actually say that you are cooking with wood because the pellets are compressed wood.


Set it and forget it. It does not require you to stay while the food is being cooked as you can set a timer and temperature so you can do other things, like prepare the side dishes or drink beer with friends while the grill is doing its job. Most pellet grills use electronic controls to regulate the grilling according to your preferences. You have a choice to choose the level of smoke aside from choosing your desired temperature.
All of GMG’s like of product lines like the Daniel Boone and Jim Bowie come with similar features. In fact, the Daniel Boone will always be a better alternative to the Davy Crockett. However, the Daniel Boone line isn’t winning any spot in our budget pick due to its higher price tag. With its build and quality, it does become one of our honorable mentions, if not the pick; and the Davy Crockett continues to be the top choice for the grillers on budget.

A FOLLOW UP: Traeger has agreed to send me replacement parts for the defective ones and I don't have to return them. However I am not returning the grill. I tried to cook a prime rib and a Boston butt. The grill randomly turned off three times and it had the "mini-explosion" others have talked about where the unit actually has an explosion within the housing lifting off the lid a couple inches and making a loud boom. This is not only a potential safety issue, but the "set and forget" is simply not true. It turned off within an hour after setting the temperature at 225 and leaving it unattended for an hour. This is not what I expected or wanted. Sorry Traeger quality is not what it is cranked up to be and certainly not worth the premium pricing they charge for their name. DON'T BUY THIS IF YOU EXPECT TO GET A GRILL THAT WORKS AS ADVERTIZED.

Manufacturers advertise this piece of equipment as both a smoker and a grill, but it's best to think of it as a superb indirect-heat convection smoker, not a grill. Most models just don't do as good a job of searing a steak as a charcoal grill or even a gas grill with a sear burner can. You'll sear steaks better on a $20 hibachi than on most pellet smokers.
This great build extends itself to its porcelain coated grates allowing it to be used for years with no signs of rust and also allows for an easy clean by the user. You can expect to have excellent results on your food with beautiful grill marks. Temperature control is made easy with its digital elite controller which makes you able to manage temperatures with ease. Its ignition is quick to start meaning there is no stress to be felt when lighting up your device.
Purchased the YS640 about a month ago. So far I have cooked nine pork butts, three racks pork back ribs, one beef brisket and four thick cut New York steaks on it. I am very pleased with the results of these cooks. I have an upright propane smoker, Weber kettle, propane grill and so far the YS640 has out performed all three of those in ease of use and flavor performance. I can get almost the same flavors with my others, but takes more work and babysitting. Also want to mention that the YS640 is built to last. I noticed the ruggedness and excellent USA craftsmanship immediately upon arrival. Some reviewers think maybe the YS has a steep price, but I think its justified due to its construction and craftsmanship. It would be difficult to make something of this caliber for any less. A couple minor things to note is you will have to play with the damper a bit to learn the heat distribution, but after learning it, its not a problem. Doesn't put quite as strong as a wood flavor on the food as my upright propane smoker, but it puts the right amount and I have no complaint here. I would and have already recommended the YS640 to friends and acquaintances. If you have spent long hours smoking foods and know the correct flavors that they should be, your not going to be disappointed with this cooker!
What’s also really great is that the price isn’t too bad and that most people will be able to afford this product. If you’re not convinced yet you should check out the reviews on Amazon. There’s hundreds of them and most are overwhelmingly positive. If you want to see what other customers are saying about the GMG Davey Crockett Pellet Grill, click below:
With the upcoming and already existing new features, you can achieve an easier and much better smoking experience than ever before. Always look for features that can help bring out the real taste of food, and give you more control and convenience. Keep visiting this page because we will always be the first ones to bring you the newest and the best news about the innovations in grills and smokers.
Kevin, appreciate your reviews and insights. I am currently looking for my first pellet cooker which will be primarily used for camping, therefore I will likely purchase a portable unit. Your review on the GMG Davy Crocket answered some questions for me. I was initially contemplating the Traeger Junior Elite and GMG Davy Crocket, but after doing some homework I’m now considering the Rec Tec Mini as well. I can purchase the Traeger and GMG now for $350 and the Rec Tec for $500. My dilemma is that I (like many others) take very good care of my gear/equipment, so whatever I purchase, I expect to get a great deal of use out of. With that said, making the wrong decision could be a 7-10 year mistake. There are aspects of each that I like, I guess my question is whether spending another $150 on the Rec Tec, in your opinion, would be worth it to you? I understand if you would rather stay away from specific recommendations, and if that is the case, any other thoughts you have would be appreciated.
Pit Boss have made this heavy duty beast as a semi-professional pellet based smoker, and it shows. It’s absolutely massive, with a colossal amount of cooking space and a lot of tech that makes using it a serious pleasure. It’s actually probably too big for most households, but if you need the most cooking space possible, this is the biggest on our list.
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I do have a question for you that i didn’t already find answered… How important do you feel a pellet release option is for a pellet fed BBQ? I have only found 3 models that have it; Traeger, Cabela’s Pellet Grill, and Camp Chef. It seems to me that this would almost be a must to make things easier to clean up when done smoking. What are your thoughts on the pellet release, and then your thoughts on these 3 pellet grills.
In 2008 there were only two consumer pellet grill manufacturers. Today there are dozens. The market for these relatively expensive devices is small but growing fast. Not all of these small manufacturers will survive. Forget the warranty and ask "When it breaks will the manufacturer still be in business?" They do not have repair shops near you. When it breaks will they be able to diagnose the problem over the phone? They may be able to figure it out, but then you have to buy the replacement parts and do the repair work yourself. Are you up to the task?
Hey Ben! Cool re: your Camp Chef! Pellet smokers produce a light smoke as compared to stick burners, gravity fed smokers, Ugly Drum Smokers, etc. Most feel that the smoke provided is enough. If you need more – check out the Amazn Tube Smoker. You can find the Tube Smoker and Cookin’ Pellets via this link. Look for the Pellet Smokers and Pellets links.
Any retail store that you visit, regardless of the product you are intending to purchase, has a supply chain that these products go through before reaching their final destination. There are certain costs associated with getting the product from the manufacturer to you that get tacked onto the price tag of the product. These additional costs can include aspects such as transport fees, warehouse handling, packaging, and display. Therefore, the price tag you see when the product reaches you isn’t just covering a small margin on top of the absolute base price of the product. It has been marked up to cover the additional costs listed above in order to reach you.
The built-in cords on outdoor cooking devices are often not long enough, and although regular household extension cords will work for rotisserie kits, they will not carry enough juice to keep you pellet smoker or electric smoker going. They could become a fire hazard as they heat up trying to deliver power to the unit. To extend the cord you need a large capacity cable as measured in amps. Here's how to figure out what you need:
Each grill is porcelain coated, like you’d find on professional grills, for exceptional heat transfer and easy wipe cleaning. This attention to excellence is extended over the whole machine, with everything made out of heavy gauge steel and top quality material. The only real let down is the wheels, which are kind of low quality, but they’re real simple to switch out.

Whenever you want to smoke with a pellet smoker, you will have to make a choice: What type of wood pellets should I use? Well, the answer may sound simple – whichever flavor you like the best – but might be pretty difficult if you’re smoking for the first time. Unfortunately, the only way to know which flavor you like most is to try them all at least once and then decide upon which one floats your boat.
I filed my complaint with American Express. AMEX was absolutely AWESOME......!!! I gave AMEX copies of everything I sent Trager and it's CEO who never answered me. AMEX gave them 30 days to respond and they did not. So the grill was FREE.!!!!!!, and I could care less. Tells you a lot about their CEO and their method of doing business. CEO is Multi-Milllonare living in Salt Lake City and is just playing the numbers!!!!! Hot shot from a HeadPhone company, Skull Candy, who usually gets away with ignoring customers. Clearly don't care about customer satisfaction. Buy another makers grill. Save yourself a lot of headaches. Louisiana Grills are much better quality.
Kevin- super helpful article. Thanks! I just moved from a big city small apartment with no grill to a house in the country. Most essential purchase is the grill. I’m really on the fence. I like the idea of a pellet grill, but in reality- I’m mostly cooking burgers, fish, steaks, scallops, and veggies. The brisket and ribs will be more of a special occasion. From an economical perspective, am I better buying a gas grill and just getting one of those smoke tubes to add some flavor? From many of the online comments, it seems like the pellet grills benefit from additional smoke anyway, and though you can get additional grates for searing, seems like a square peg in a round hole. The gas grill is sort of the tried and true, and way more economical. Those $500 entry level pellet grills seem a little scrawny, and the next level up is a cool $grand. I’m really on the fence, and getting pressure to “just buy the darn thing” to consummate the move to the country! However the pellet grills seem like the new shiny object and have my curiosity. Any advice? PS- love the website! Thanks, Cary
I purchased a Traeger Select Elite from Costco for both my personal residence as well as for my vacation home. I am now on the third grill at my residence. Traeger will tell you that they expect to offer Awesome customer service. I have replaced the auger assembly, the controller and now the fan. I can't get the grill up to temperature. Awesome customer service says it should be no problem. Just replace the _______ (fill in the blank). I don't think these people have ever seen a grill let alone use one. Costco (love their return policy) is about to get another one back. Am I too harsh to expect the product to perform as they say it will? I would think when you pay as much as Traeger thinks their grills are worth, that they should work out of the box. Well, quality control under the new management has gone to hell. Then they expect you to "try" all the fixes that might work on your own. This is self service, not customer service.

My propane smoker lived a good life, but after just 18 months it's another rusted out piece of junk that's was unsafe to use. I wanted to replace it with something that would last so I began researching the internet. I was delighted to stumble upon 1) pellet smokers and then 2) the Yoder 640. This is a premium price item that had me wondering if I should spend that much, but I was sold by the online reviews and YouTube video's. ATBBQ had it at my house in less that 5 days and the build quality, ease of use, and the food it helps produces are all second to none. I'm thrilled companies like Yoder can build the best products in the industry right here in America! Its a large investment in cooking, but worth every penny.
The cooking process is made a lot more convenient with this smoker. To start cooking, all you need to do is flip the Traeger on/off switch, and you’re good to go. Then, you can simply set your desired temperature through the digital controls. Enjoy your time and relax while you leave the unit to do everything else. With its efficient temperature control system and automated auger with an induction fan, heat remains constant throughout the cooking process. You’ll have evenly-cooked foods that have that mouth-watering smoky flavor in no time.
You then simply select your desired temperature via the digital controls and relax, safe in the knowledge that the temperature will stay steady and there won't be any dreaded hot or cold spots. This consistence is achieved through the efficient temperature control system and automated auger. This ensures a deep smokey flavor is embedded in your meat every time.
The great part about this smoker is that it is fairly light-weight, weighing in at 69 lbs, and its legs double as handles: all you have to do is fold the legs up and carry the smoker wherever you need to! Furthermore, this smoker comes with a 12V connector that you can plug into the cigarette lighter of your car, and a 12-foot alligator clips that you can connect to your car’s battery if necessary. You can take this smoker anywhere!
We are going to take the guesswork out of it for you. Here at Grills Forever we have seared, smoked and grilled on grill after grill so you can have the latest information on what smokers are the best pellet smoker grills. These best pellet smokers can sear and cook the most delicious foods, they are easy to control and convenient to use. We took all these features and more into consideration while compiling the top 10 wood pellet smoker review.

Wood pellet grill is a two-in-one mixture of a smoker and a grill. It doesn’t provide direct flame for your steaks or meat as a grill would which eliminates flare-ups. Since there’s no direct flame, searing meat isn’t an option and there’s a better choice if this is your desire. However, if you desire a great smoky flavor with an easy cooking process then a pellet smoker is an excellent choice.
Personal review of the Traeger: The auger fed the pellets after the fire pot went out making a large pile up which caused it to catch fire and burn up my grill. I had to use a fire extinguisher to put out the flames and prevent my house from catching fire. I sent Traeger the description of damages with photos. After much waiting and no response from the management team regarding my Traeger grill we gave up. The service team was very responsive but lacked any authority to make decisions to fix the grill. We worked with the service team for awhile having a different person each time respond and request information and photos that were already provided. Then, we got passed up to the management which is highly ineffective because we never heard from them, even after an email requesting an update. We really did like our Traeger grill and had high hopes that since it was under warranty and caught fire due to a failure we would have the grill repaired. Because of the terrible unresponsive service of Traeger we took our money and purchase a Green Mountain Grill.
First off, in general I was a huge Traeger fan due to my brother-in-law smoking up meat and fish for us for the past 3 years and it was just damn delicious. He also just raved about his Traeger, so finally I took the plunge and purchased a Century 34 model during one their Costco road shows. Customer Service - In general I will give them 4 stars because I am talking with a human, they were seemingly very thorough when I spoke with them and didn't appear to be reading from a knowledge base article when I described the problems. I also grilled them to ensure that the Costco specific model wasn't being manufactured with subpar parts since the price was so much less than retail and seemingly more bells and whistles. More than one representative confirmed that was not the case. This is where it stops being good news.
Normally you will get 1- 3 years of warranty for the top pellet smokers from different companies. Traeger will serve you with a 3-year warranty while Camp Chef will give you only 1 year of warranty. Considered this the safe period for your pellet grill, so take advantage. If you own a top quality smoker then you may need not to think of any replacement within 5 years of buying.
One comment I see a lot in various forums like Pellet Heads Forum is that you want as much efficiency as you can get. As with lump charcoal, this means burning as clean of a cook as you can with as little ash as possible. Different pellet mixes will produce differences in what you get in this area, and the cooker you’re using will dictate this to some degree as well.
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