In addition, due to the wood pellets used in the Traeger grill, it is easy to cook different food products even pies, something that is impossible with charcoal or propane fired grills like the big green egg grill and the camp chef grill, respectively. Moreover, it is hard to get consistent results with the big green egg grill, as some food might come out good while others will just burn. It is a great challenge to use the big green egg grill.
Hey Shannon – they all have their merits. Budget dictates a lot. If you’re in the $1000 or under range, Green Mountain and Rec Tec are great choices. Both have developed near cult followings, with GMG a little ahead of the curve on that front having been around a bit longer. I love the Yoders as far as moving up on the price range is concerned. Will last you forever and they offer a solid product with great support. MAK grills are just beautifully made. There’s no other way to put it. The “General” models are superbly crafted. Love that MAK offers built in cold smoking as a capability. Am I helping here or just making things worse? Hahaha.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
As you can see from the image of a Traeger Pellet Grill above, pellets move from a hopper (left) via an auger to a burn pot (far right). The rate at which the pellets are fed into the hopper is dictated by your Pellet grill’s thermostat. Extra fuel in the form of oxygen is blown over the burn pot to increase the burn rate and help regulate a nice, steady, and efficient burn. The lower your temp, the more smoke is created.
I bought this grill in May 2018. Had to return it to Ace 9 days later because it wouldn’t keep temp or would go out and fill up with pellets. I had to have the GM of Ace fight for me to get a new grill from Traeger. Once I did the new one seemed to work for about a month. Since then this one does the same thing as far as heat and pellets. I thought this thing was supposed to be a set and forget grill. If I don’t watch the heat it will be 200+ degrees over the set heat or sometimes be at ambient temperature and I have to pull me meat, grill and grease tray out so I can empty the heat pot of all the Unburned pellets. This thing is nothing but trouble. Does it cook great meat? Yes! When it works and you babysit it the whole time. On top of that customer service is about as useless as ** on a boar! They will try and tell you it’s something you’ve done wrong. I will be buying another brand smoker and giving this one to someone who like to deal with troubles.
What’s more, it has an LED display with a Digital Elite Controller for temperature control. Judging by its ratings, unlike the other grills on this list, its temperature and quality controls work just fine. This grill also has an electronic auto-start ignition and easy-to-clean grill gates to boot. Its quality control isn’t perfect though, and some faulty units slipped through the cracks.
Similarly, online retailers like Amazon add to the cost of your products as well. When you order from Amazon the manufacturer has to pay a hefty fee to Amazon, even if the manufacturer of your grill ships it to you directly from their factory. So, while the grill may ship to you directly, Amazon usually takes around 15% of the total price, meaning that the manufacturer has to factor that cost into their margin as well.
Spent thousands on Traeger, they are ok. Wouldn’t have an issue if they were only $500. But the last one I bought, (Timberline 850) cost $2500 Canadian. Almost burnt my house down because it got over 600F and was still climbing. All Traeger does is mail you more Chinese parts to fix your China made grill. By the end of it you will know your Traeger in and out because you WILL have to take it apart to repair! Overpriced for a smoker with many issues. Timberline lower grill has a portion of the grill removed for some kind of design. They added a 1/4 lip to justify this Grand Canyon of a hole in the back of the grill. Well needless to say if you cook wings or something small and toss them around you will for sure lose the wings to this big stupid hole. But they said they pit the little lip to stop the food from falling... Do they not test these products?
Thank you for stopping by to read this article pertaining to Pellet Grill Reviews. If you’re here, it’s likely you’ve already read a few reviews about pellet smokers. As such, you’re in the process of figuring out whether Pellet Smokers are a good choice either for personal backyard BBQ cooking or as a means of getting started on the BBQ competition circuit.