First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
For example, it has a decent 570 sq. in. of cooking area, a patented ash cleanout service, endless versatility (wherein you can barbecue, braise, roast, bake, smoke, and grill to your heart’s delight), and an advanced digital control (the same one that allowed the Camp Chef SmokePro to take the top spot). However, the quality control for this unit is a little worse than SmokePro.
As you can see from the image of a Traeger Pellet Grill above, pellets move from a hopper (left) via an auger to a burn pot (far right). The rate at which the pellets are fed into the hopper is dictated by your Pellet grill’s thermostat. Extra fuel in the form of oxygen is blown over the burn pot to increase the burn rate and help regulate a nice, steady, and efficient burn. The lower your temp, the more smoke is created.
Got the Traeger Pro grill. I was so excited after seeing all of the commercials, unfortunately once I got it together it did not work. No heat on the glow rod no fan nothing. The only thing that worked was the auger and the front panel lights up. Called customer service spent 2 hours on the phone for them to tell me what I already knew they did not work. I told the man on the other end of the line that if it could not work out of the box I did not want it, he stated no returns. Now I am stuck with it. He says, "I will send you the parts needed you can replace them."
This little smoker is just right for people who want small capacity and/or need a compact device for their condo patios; and despite its small size (or, perhaps, because of it) it's also one of the best pellet smokers for the money. Many of our readers who already have other outdoor cookers like to add Davy Crockett to their lineup, especially if they have everything but a pellet smoker.
Due to the lower oxygen at 9200 FASL, I cannot keep the smoker hot and I cannot get it above 250 Deg. F. I seem to be limited due to the diameter of the smoker…just can’t get enough coals and air to get and maintain temps. Therefore, I want to buy a new smoker, on that will regulate temperature at temperatures of 200 – 450 deg F. Any experience or guidance for a smoker brand and type (wood pellet, charcoal, or electric) at high altitudes? i am looking for a smaller size smoker unit.
The first time I grilled something on it -- pulled pork, which takes a long time on the grill -- the fire kept going out on me. My husband called the company, and they said they knew they had that problem. So he told the nice lady on the end of the line that what they needed to do was to add something to the hopper to keep it jiggling just a little so that the pellets continued to go down. "We're working on a solution," she said. "I just told you the solution," my husband, who's a mechanic and loves solving mechanical problems using unusual, but straightforward solutions. His trick? -- get one of those cheap, plastic, clip-on fans and clip it to the hopper, pointing the fan down into the hopper. The fan jiggles it just enough. The air into the hopper "couldn't hurt, either," he told me.
So far this smoker is fabulous! There is a learning curve, and this is not a "set it and forget it" smoker. You have to make sure you don't run out of pellets as the smoker will shut down. Tried a pork butt, but I wasn't watching it close enough, so I had to finish it in the oven. Still delicious. Next made some boneless skinless chicken breasts which turned out wonderfully.
I had heard about Traeger from a friend who was at a conference where the catering was done on one of the commercial units. He had said the food the it made was mind blowing, and on a late night impulse buy I decided to purchase this from Amazon - as an open box/scratch and dent for about $800.There are some less expensive grills available, I have never owned them so I can't comment on them. i started to get a little buyers remorse with all the negative reviews this grill had received, but decided to give it a fair shot. It arrived quickly not by UPS but from trucking company. Despite being listed as damaged box/open box it was well packaged no damage. Assembly took 30 min by just me, assembly tools were included. Stood it up off the floor and filled the hopper with mesquite and followed break in procedure listed to cook off any manufacturing oil etc. Let it cool retired it once more to make sure it was seasoned let it cool again and was ready to go. I purchased an IGrill wireless thermometer to go with it which I would recommend also. I signed up to the Traeger recipe sight and they send a recipe every few days, and you can browse the website for some inspiration. Since I have owned this I have gone thru about 3 bags of pellets including alder mesquite and hickory. I have grilled Trout ( the smoked trout dip list on the website was amazing) as well as trout fillets, Salmon, Haddock, Ribs, Brisket, Pulled Pork x 3 and 2 prime ribs and 2 loafs of bread Jerkey ( smoking now) butternut squash etc etc . All the food I can only say is mind-blowing - enough so that 4 of my friends have purchased the smaller Traeger's for themselves. It has all been incredibly easy - just season, set the temp put the food on and the temp probes in and forget it- the wireless I grill continually upgrades my phone so I can keep working inside and not have to worry. It has never failed to light, caught on fire, overheated or preformed to anything other perfection for me. I can't speak for all the other negative reviews but I have had nothing but success with this, the Weber propane I own hasn't been touched is just taking up space it can't compare to this thing. Its a big purchase at close to 1k but is incredibly versatile I can't speak about customer service response because I haven't needed them, but if you are concerned I would call the headquarters and see how hard it is to get someone on the phone. The Temp probe is off by a few degrees compared to my Igrill reading but the grill has no trouble maintaining a narrow temp window if you keep the lid closed and don't F%$k with it . Most important it has bought back some passion to cooking, and made me want to try new things which is priceless.
The Pit Boss really is the boss with its 700 square inches of cooking surface. The space alone isn’t what makes the Pit Boss 71700FB one of the best wood pellet smoker available. If you thought the Traeger TFB29LZA Junior Elite Grill had a lot of space at 300 square meters, then get more than double that with Pit Boss (the Rec Tec grill below beats it by only 2 inches).
You aren’t limited to basic barbecuing. For us, what really stood out was its ability to deliver pro chef-level cooking even at home. This smoker lets you explore all there is about cooking, letting you braise, grill, smoke, bake, roast, braise and BBQ all kinds of food. Using only the best and the purest hardwood pellets, you’re sure to have the juiciest and tastiest meats and vegetables every time you host your outdoor parties. If you think you have to give up quality because of the quantity of foods it can cook, that’s not the case. Quality is maintained whatever it is you’re cooking.
Final Verdict: If you have the capability to cook on this full-time, then I recommend doing so. You will save your kitchen and house from excess grease and smell. It can cook most items relatively fast and easy once you get accustomed to cooking on a flat top. The only thing it can't do is cook sauces or bake items. I even recommend it to folks who don't eat typical greasy foods. This requires very little oil and can use all sorts of cooking oil. All of my food dishes have been cooked well and I constantly have people asking about this flat top. Clean up is a breeze and will save you from needing to clean skillets and pans. This is an essential cookware that every household should have.
Therefore, for a reliable and consistent meal/ grill every time, go for the Traeger grill. It is easy to set and control the temperatures, thus the results are always as expected. Besides, a novice griller can master its use immediately, as it is a complete digital experience. On the same note, it can do a lot more than just grilling. You can use it to smoke, barbecue, braise, roast, and bake, all through the digital control system.
Whenever you want to smoke with a pellet smoker, you will have to make a choice: What type of wood pellets should I use? Well, the answer may sound simple – whichever flavor you like the best – but might be pretty difficult if you’re smoking for the first time. Unfortunately, the only way to know which flavor you like most is to try them all at least once and then decide upon which one floats your boat.
The Pit Boss Grills 340 Wood Pellet Grill is a great grill with dial-in digital control and led read-out. Pellets are 100% natural hardwood. This grill has got an automatic start and cool down. It’s heavy duty with 16 gauge steel construction. It’s easy to assemble. It’s a little expensive. However, other grills are more expensive and seeing that I would recommend this to anyone.
Very often pellet grill manufacturer instruct you to use their pellets, with some going so far as to state that failure to do so will void the warranty. Why? Well, there’s the obvious reason that they want you buy their pellets. However, it really has more to do with ensuring that the grill runs properly, and that starts with using quality pellets. The easiest way for pellet grill makers to guarantee you’re using good pellets is to have you use theirs, which they know meet the desired quality standards. They can’t make that guarantee about another brand of pellets.
At the peak level of outdoor cooking, the Champion Competition Pro is a rugged grill and smoker with extensive features that come standard. Clean-up is a breeze with the heavy-duty, porcelain-coated cast-iron cooking grids. Known for superior heat retention, cast-iron makes searing easy. Other features include the stay-cool handle, side shelf with tool hooks and bottle opener, bottom cabinet for storage, robust locking caster wheels for easy movement, and a heavy-duty 14-gauge powder-coated steel finish. Sear or smoke, bake or roast: discover the taste of real wood-fired flavor with the Champion Competition Pro. Comes complete with a weatherproof grill cover.
If you live in an area where wood furnaces are used (not like down here in FL where a few heat strips will do the trick), you may also be familiar with pellet furnaces. In short, pellets compressed from sawdust and wood shavings fill a hopper and are then fed into a burn pot using an electric auger system. The auger, which is basically a long screw, delivers pellets to the burn pot based on the speed dictated by the unit’s thermostat.