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I got my YS640 for a combination Father's Day/ Birthday gift and regardless of whether it's grilling or smoking beef, pork or chicken the results have been outstanding. I can hardly wait to break out the turkeys for the Holiday meals. The direct grilling grates leave a steak with beautiful grill marks and the use of the fruit wood pellets along with quality steaks have made for some incomparable meals. As for quality of the smoker itself, I have sons-in-law that are already jockeying for position to try to be the next to have the YS640 after my demise - - - and we're figuring that won't be for at least 20-30 years!
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
When buying an item as important as a grill, it is evident that an individual should look for the best quality for what they desire as well as learn properly what are the best in the industry. With that in mind, pellet grills are even more unique than a regular grill because of the design and the way the grill functions. With that said, the quality of a pellet grill is the first criteria we took into consideration because there is a slew of different elements that have to ensure the grill is made of the best possible quality design. With that in mind, one important aspect of quality design that we took into consideration is how all of the functions are built. Meaning, we wanted to make sure that no area was designed and manufactured in a cheap way. Other than that, one method in which we figured out the best quality grills is how the grill cooked and how the items tasted. However, since we cannot buy every single grill and spend weeks cooking steaks and vegetables, as nice as that sounds, we relied a lot on individual reviews and what people had to say about that particular grill.
I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down. I did this routine a few more times with customer service and it kept shutting down, day after day. Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts) Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call. This is the worst customer service from a consumer goods manufacturer I've experienced in years! All BS, all the time! I had the pleasure of returning all the little boxes of parts today to Home Depot for a refund. I wish I had seen all the Traeger reviews 3 months ago when I bought this pile of ... Three months without a working grill because of their cheap Chinese construction. The infomercial looks good, don't do it! Hello WEBER!
After about 10-15 hours of cooking, you should remove the burn cup and dump the ash. If the ash builds up it can prevent ignition. Ash also accumulates in the bottom of the unit, but doesn't impact cooking. A vacuum cleaner with a hose makes short work of it. Only a few manufacturers, such as Blaz'n Grill Works and Camp Chef have a slide out combustion cup that makes cleanup much easier, but you still have to get underneath the deflector occasionally and suck out fly ash that has scattered around the lower part of the grill body.
Hey Jim, first – thank you for commenting on this post! As you probably know from reading the contents, pellet smokers are a great choice for set it and “nearly” forget it BBQ. Of course, you’re not going to get the same smoke profile with “pellet poopers” that you are likely getting with your other smokers. That said, the smokers listed here are all going to hold temp very well – even in lower temperature or windy weather. I do see instances where temps and wind effects pellet grills, but solutions including a fireproof blanket over the top of the smoker seem to mitigate things well enough.
As time passed, a thermostat was added to the equation, and the production BBQ smokers fueled by pellets working in “set it and forget it” fashion was in full force. From this point, several manufacturers of pellet grills began to pop up, with a few key names like Yoder Smokers, Mak Grills, Green Mountain Grills, and Fast Eddy’s Cookshack grills being among the most notable.