There’s so much about this grill to love, but one aspect that gets RAVE reviews is the customer service. Rec Tec has pretty much the best customer service in the industry. First off, there’s a 6 year warranty, meaning, they expect their product to perform. But in the unlikely case that you have issues, their customer service is incredibly fast to respond, is available even on the weekends, and believe it or not, the owners even provide their cell phone numbers so they can help you through a problem when you’re stuck. Incredible!
A: As one of the most frequently asked questions, we can see why individuals are interested in this question. The lid material depends on the manufacturer. However, we have commonly seen that most brands use a steel lid that is powder coated or a stainless steel lid that is reflective. With that said, individuals can expect that the will be very durable and hold in the heat of the grill very well.
Retail pricing for the Traeger Grills Pro Series pellet smokers come in at $799 for the 22 in. and $999 for the 34 in. At this time, they’re available only through approved Traeger retail locations. If you’re in the Central Florida area, Whiskey Bent BBQ Supply in Lakeland, FL is a Platinum Traeger Dealer. Otherwise, you can find a list of approved Traeger dealers via their network locator page.
Have you reviewed at all the Grilla Silverbac? If so, does it not make your list because it isn’t as good a quality as those you have picked? I mean, when I look online for reviews of those who have bought them I haven’t found anyone disappointed with theirs, but perhaps they haven’t been out as long to have a track record? I’m so confused at this point as to which to buy with PID or no PID (some say smoke does better without one), thickness of metal, etc.
Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self!
Purchased the YS640 about a month ago. So far I have cooked nine pork butts, three racks pork back ribs, one beef brisket and four thick cut New York steaks on it. I am very pleased with the results of these cooks. I have an upright propane smoker, Weber kettle, propane grill and so far the YS640 has out performed all three of those in ease of use and flavor performance. I can get almost the same flavors with my others, but takes more work and babysitting. Also want to mention that the YS640 is built to last. I noticed the ruggedness and excellent USA craftsmanship immediately upon arrival. Some reviewers think maybe the YS has a steep price, but I think its justified due to its construction and craftsmanship. It would be difficult to make something of this caliber for any less. A couple minor things to note is you will have to play with the damper a bit to learn the heat distribution, but after learning it, its not a problem. Doesn't put quite as strong as a wood flavor on the food as my upright propane smoker, but it puts the right amount and I have no complaint here. I would and have already recommended the YS640 to friends and acquaintances. If you have spent long hours smoking foods and know the correct flavors that they should be, your not going to be disappointed with this cooker!
Now, what that means is that if you have a lower hopper capacity, your pellet smoker will run for a smaller period of time. It also depends on the cooking temperature you have selected for your cooking purposes. However, at higher temperatures, they will provide less smoke; thus would be more suitable for grilling and barbecuing, but not so much for smoking.