Just finished my first smoke on the YS640, ribs and chicken thighs. This machine is amazing. It couldn't be simpler to use. The chicken was the best I have ever tasted. The ATBBQ team was great, with fast shipping and they threw in some extras. I could not be happier and can't wait for years of great food off the YS640. Don't hesitate to buy this cooker or to order from ATBBQ.
Since wood chips are by-products of carpentry and woodwork, they are not only inexpensive but are also helpful for the environment since you’re using up all the parts of a tree. Its death wouldn’t go in vain! If you’re looking to learn more about the types of available wood chips and what kind of flavors they impart with, feel free to check out our post on that topic.
The Texas Elite 34 pellet grill is a fairly basic pellet grill that still gives you lots of versatility: you can grill hot and fast, or smoke low and slow, you can bake, braise, roast, or bbq all sorts of food to juicy perfection! Just like an oven, you set the temperature and the Integrated Digital Elite Controller keeps the temp within +/- 20 degrees F for as long as you need it!
A: This may be considered the million-dollar question for many reasons. When it comes to a pellet grill, individuals have to clean it out a bit different than a regular grill because there are unique elements to clean. Many individuals recommend cleaning a grill after every use depending on the size. However, for larger grills, it is recommended to clean it after four or five bags of wood pellets. Now, what you do is vacuum out the ashtray. Some brands do have an automatic ashtray cleaner. If not, then you have to vacuum it out with a vacuum. Other aspects to clean include removing the grease drain pan, removing the porcelain grills, the heat baffle, and properly washing with warm water and a bit of soap. Most brands will have cleaning instructions in the guidelines.
The Camp Chef SmokePro’s automatic features definitely set it apart and make it truly a “set it and forget it” kind of unit. It makes use of an electric auto-igniter system that lets you start grilling with just one button. The automatic auger instantly dispenses pellets to maintain the desired temperature and use your pellets the most efficient way.
Z Grills is a lesser known manufacturer and a great low-cost alternative to the more expensive Traeger grills. Their pellet grill is a sturdy, heavyweight model with a roomy 500 square inches of cooking space and an electronic feeding system for fuel pellets. An additional warming rack provides additional space for cooking at lower temperatures. Furthermore, Z Grills also ensures their product with a generous 3 years warranty.
I have owned this pit for over a year and a half now. I previously had a stick smoker which I achieved really good results with but it was time-consuming. But this baby takes it up to a whole new level.everything comes out amazing competition quality. My Family and friends are amazed by these results , The ribs and pulled pork are the best I have ever eaten. My brisket used to always come out average not on this machine.It's extremely juicy and mouthwatering. I would definitely recommend the top shelf and two side probe ports. The heavy duty cover is also top notch I have extremely Highwinds where I live here and the cover works perfect.everything that I have smoked has come out amazing. The juiciest turkey and chicken and even ham first class.I use mine all year even when it's 0° outside just amazed. Pull the trigger and buy this baby you'll never look back. Thank you Yoder for making a great product.
I also was a certified KCBS judge but never judged at an event. Their judging system was flawed in my opinion because if you truly follow their system it is possible that them best tasting piece of meat might not win. In cutting horses (not a judge but read all the rules as I showed a fair amount back then) you were always supposed to judge the best overall horse to win. I asked about leaving a process to make sure the piece of meat you feel is best to win and was told absolutely not you have to judge presentation points, tender points & etc. and not place based on your opinion of the best piece of meat! Not that KCBS is a bad organization, it’s rules didn’t fit my thought process. Passed their class and got the t-shirt just never agreed, was always a spectator.
To sear a steak you need direct radiant heat. I don't care if you can heat the air to 1000°F, it is still indirect heat and that does not deliver as much energy as direct radiant heat. It's physics, but not hard to understand. In short, heat is not the same as temperature. It feels hotter at 80°F if the sun is shining on you than if it is 80°F in the shade. I discuss the concept in more detail in my article on thermodynamics of cooking.
Cleaning up after grilling is every cook’s dreaded part of the process, but this pellet grill simplifies that. Its warming rack comes with a patented ash-catcher system, the Ash Can Cleanout System, that allows for an easier cleanup of the unit. Additionally, it also features a grease drip disposal system that comes with a bucket. You won’t have to waste precious time cleaning up afterward!
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Even and fast cooking – this is the common feedback of the new and past users of this pellet grill cooker. Although some of them would say that the temperature is inaccurate, they can still manage to adjust everything well by means of its digital temperature controller. Additionally, you may need to add more pellets if you will set the temperature on a high setting.
Renegade Pro is built to suit all your cooking needs; it can cook, braise, broil, char, sear, bake, smoke, roast, grill, and barbecue your food to that “melt-in-the-mouth” perfection. To bring about this versatility, it offers different temperature settings, such as “Hot and Fast” and “Low and Slow” that can be controlled using its Digital Pro Controller.
Extremely high build quality. It's heavy. Solid. Nothing flexes or bends. The temp displayed is very accurate when referenced with a thermometer. My only complaint is that the 2-piece diffuser should either be standard equipment, or an optional upgrade at order time (in exchange with the stock diffuser). The 2-piece diffuser is a MUST HAVE accessory. Cleaning the firepot is a messy pain the A** without the 2-piece diffuser. I didn't think I would need it, But I ended up ordering it about 6 weeks after receiving my YS640. I also highly recommend the direct grilling grates. I was able to get rid of my gas BBQ because the direct grilling feature works so well on the YS640.
Hi Dan, I had a Bradley some years ago and the quality of the smoke is somewhat comparable to that of a pellet unit. As I said in my earlier post, compressed sawdust does not create the wood flavor that permeates the meat— no matter what pellet you use. I recently bought a Lang reverse flow, and on my first cook the difference was spectacular. My nephew went to the trouble of adding a full size wood burning firebox to his pellet stove as an experiment. He piped the smoke from the firebox into the pellet unit while making some ribs and the results were obvious. The next day he was out looking for a new smoker. Wood burners are a lot of work compared to a pellet unit, as you say, so I understand your reluctance. Many like vertical units that burn charcoal with wood chunks. These units are much easier to manage than a stick burner and give good results. All I can say is that the first time you make BBQ in your backyard with a wood unit, you will know you made the right choice. There are many good BBQ forums that discuss these points. Good Queing to you.
Convert your stove into a powerful barbecue grill. Convert your stove into a powerful barbecue grill. This barbecue grill box is sure to win you over to Camp Chef's savory outdoor flavor. Features a reverse-louvered plate to vaporize grease drippings while distributing heat evenly over the cooking surface to create a more flavorful cooking experience. Cast iron grates ... More + Product Details Close
The great part about this smoker is that it is fairly light-weight, weighing in at 69 lbs, and its legs double as handles: all you have to do is fold the legs up and carry the smoker wherever you need to! Furthermore, this smoker comes with a 12V connector that you can plug into the cigarette lighter of your car, and a 12-foot alligator clips that you can connect to your car’s battery if necessary. You can take this smoker anywhere!
Hey Todd – what pellet grill do you have? Also, by short cooks, how long are you talking? Have you looked at the burn pot? If it’s overfilled, you may need to vacuum it out, along with the interior of the cooker. Then, put 10 or so pellets into the burn pot and start it up again. See if that helps. There should not be much if any ash in the food chamber area or on the food. At least not in my experience.
3-Position Controller - 3 position controllers, also called LMH controllers, have just 3 temperature settings—low, medium, and high—which correlate to roughly 225°F, 325°F, and 425°F. They feed pellets in fixed cycles that are determined by which setting you choose. With just three settings to choose from, though, you have less control over cooking temperatures than more advanced controllers. These controllers are often found on lower priced pellet grills.
Hi there i want to recommend the CAMP CHEF pellet smokers you get the bang for your buck with these smokers i know a lot of you out there are turning up your noses but these smokers have all the extras at a very good price well under a $1000 customer service second to none you get the pellet clean out in the hopper they have a ash tray under the body you just pull a lever and all your burnt ash is cleaned out digital temp for the food digital temp for the chamber lo smoke and high smoke setting and it goes up to 500 degrees at 25 degree increments mine coast me $359 out the door includes shipping it dose a wonderful job holding the temps with a 10 to 15 degrees swing i bought mine at CAMP SAVER.
DS, I have a green mountain grill. besides that for any pellet smoker cook your chicken at a high heat otherwise the skin will be rubbery. doesnt have to be a direct flame to get it crispy. I set my GMG to 425 flip it after 8 mins pull it at 170 crispy perfection. if you want more smoke flavor, smoke it at 150 for an hour then crank it up to 425 to finish it. I was upset with my rubbery skin when i first used it as well but i got some good advice from the pros. chicken doesnt need to be cooked low and slow to tenderize it like pork and beef does. it doesnt have the tissues or muscles that need to be broken down like beef and pork
As far as backyard cookers go, Pellet Grills are the newest products on the market. With their roots in the 1970’s, these versatile outdoor grills combine the capabilities of a traditional grill, with the wood-fired flavor of a smoker, and even the convenience of a modern oven. The “Pellet” in the name refers to the specific variety of fuel used. These are specially made cylinders constructed of compressed sawdust. The grill is powered by electricity and doles out specific amounts of pellets to maximize fuel efficiency. The primary benefit of these types of grills is their versatility. Wood pellets can be burned at all different temperatures and volumes, making it possible to sear, smoke, or slow cook a whole array of meats in an infinite variety of styles.
Camp Chef is the company that perfected the pellet grill formula that Traeger made up, hence its introduction of an effective pellet auger that dispenses pellets only when needed and a large capacity hopper that reduces the need for pellet refills (that people find really annoying). It’s economical in terms of fuel rationing even though the griller itself is quite expensive.
But if you like the idea of a wood pellet grill, one of the oldest names in wood pellet grilling is Traeger, which developed some of the first units to use this technique three decades ago. Having that name recognition gives Traeger a leg up versus some of its competitors. And for the most part, Traeger’s grills live up to what consumers expect from this established brand, providing good design and longevity. They don’t typically match up with the higher end models currently on the market in terms of precise cooking temperatures, but Traeger is a nice mid-range product with several price points available.
Mixing flavored woods with oak offers a couple of advantages, starting with price. Woods like cherry and hickory aren’t nearly as plentiful as oak and therefore cost more, making 100% flavored wood pellet more expensive than those that use a base of oak or alder. By using a blend of oak and cherry, pellet makers can keep prices down—and because oak is fairly neutral the cherry wood smoke flavor still shines through.
Meanwhile, it also has a 15-pound pellet capacity comparable to Camp Chef SmokePro (not as large but big enough to eliminate continuous wood pellet refills) and folding legs for better portability. However, certain users who’ve already bought their own REC TEC Grills Mini Portable Pellet Grill have complaints about it, like inconsistent heat distribution of the grill and poor quality control (certain grills break down easily).
Second, It would be just my wife and me BBQing so I’m looking small. I’m considering the REC TEC Mini Portable Wood Pellet Grill (RT-300) after reading your reviews. Having only ever BBQed with hard wood coals on a Webber, is there going to be a taste fall-off going to the pellet grill as far as charring and/or smoke? I’d hate to spend that kind of money and get bland steaks. Really, steak is all we ever cook outside, though that would probably change with a nice grill.
Before buying, please note that pellet smokers need access to electricity to run the digital controller, the auger that transports the pellets to the firebox, and the convection fan that circulates the air in the cooking chamber. These cookers can use a lot of pellets at high temps. At high temps there is little or no smoke, and at low temps smoke is unavoidable. So if you want to cook, say, a chicken breast low and slow to retain juices, but you don't want any smoke flavor, you're outta luck. If you want to torch a thin burger to get a crunchy crust and add a little smokiness, you'll get great smoke flavor, but it is hard to get the crust. But if you want killer ribs, bacon, smoked salmon, etc., pellet burners are hard to beat for convenience and quality.
For me, I don't care where it is built; it could be Oregon, China or the moon. But I want a smoker that is reliable. As a businessman, I don't understand this company. It is going to be a lot more expensive for the company when I return this thing to Costco and Costco makes Traeger take it back. Just being responsive and sending a new controller under warranty would seem to be easier and cheaper. Of course, if this was a normal company, they would fix the root cause (poor reliability) and make lots of money selling to happy customers. Read more
The seventh pellet grill to achieve its place in our pellet grill review is the YOYO wood pellet grill and smoker. It is a 679 square inch griller (1 cooking surface) with 2 level cooking levels surface. This pellet grill weighs 170 pounds. It maintains temperature from 180 degrees to 475 degrees Fahrenheit. Another feature of this pellet grill is that, it has a digital thermostat controller and comes with the assembly tool kit included.
Hey Ben – thank you for your comment. From a retail user standpoint, I think you’d be happy with either a Yoder or FEC. I really like the PG 500 for the purpose that you’re looking at. Best of both worlds it seems the more I’m looking at it. You can see how they approach grilling steaks in this video. You can incorporate the use of GrillGrates in either pellet grill. Both companies make their units in the USA. Both have great reputations. I’m just partial to Cookshack’s pellet smokers over Yoder as I know more folks who use them.
One huge advantage with pellet smokers is that because of how they work, they’re all generally of a higher standard than a lot of other types of smoker. But just because you’re less likely to grab a bad model doesn’t mean that you don’t want the best, right? There’s still things to think about that make sure you get the absolute best fit for you and your family.
Pit Boss have made this heavy duty beast as a semi-professional pellet based smoker, and it shows. It’s absolutely massive, with a colossal amount of cooking space and a lot of tech that makes using it a serious pleasure. It’s actually probably too big for most households, but if you need the most cooking space possible, this is the biggest on our list.
Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
As both a fuel source and flavor enhancer, wood pellets can affect everything from how well your pellet grill performs to how good the food tastes. And while one might assume that because all wood pellets look alike that they’re all the same, which pellets you use can make a big difference. These 6 tips will help you choose quality smoker pellets that will keep your pellet grill performing its best and producing great wood-fire flavor.
I've been BBQing and pit smoking for many years. About 4 yrs ago I tried out pellet grilling with an import brand, and had to rebuild and replace parts for 3 yrs until it was no longer worth it! I started looking at the YS640 about a year ago, and finally pulled the trigger on buying one. No gimmicks, No hype, this is the finest backyard pellet grill/smoker and wood fired sear machine on the market. The YS640 would also be right at home on the competition circuit as well. As many other reviews have stated, if your thinking about buying one, just do it. You will not be disappointed. Shes built like a tank and holds temp very consistently. From start to finish the staff at ATBBQ has been outstanding and professional, the unit arrived in only 1-1/2 weeks and was packaged securely on a pallet. Great American made product, and great customer service have made this one of the best purchases we've made in years, Thank you.
I say almost idiot proof because I still make stupid mistakes when I'm cooking and I like to blame it on the pellet grill once in a while. The unit is extremely easy to use for a novice such as myself. I just fill the hopper with my favorite wood pellets, set the temperature and add my food. I have owned this unit a little over a year and everything from the first burger I cooked until the smoked pork chops I just had for dinner has turned out really, really well. I find myself wanting to either smoke or direct grill everything. We have cooked pizza, turkey breasts, tri-tips, pork butts, burgers, salmon, cookies, brownies, chicken wings, drum sticks, pork chops, ribs, cornbread, vegetables, meatloaf and many other things. Nobody ever complains. LOL I have used it in all types of weather all year long. Once I learned how to use the damper (didn't take long) the heat stays where I want it and remains relatively stable even on the coldest days. I would buy this unit again and I would recommend it to others.
There are no food probes with this controller as there are on the MAK Pellet Boss, and the controller is mounted to the surface with two screws and no gasket so I fear rain could get into the electronics, but after more than a year of sitting out without the cover in rain and snow, the controller on the IPT I tested is still working fine. Ortech recommends covering your smoker.
Just started shopping around for a pellet smoker. Am also going to need a new gas grill soon. Stopped in at the local BBQ supply store today and they showed me the Memphis Pro and said it would function well for both smoking and cooking steaks/burgers. Price point on that one is pretty high. Would any of the others reviewed above offer similar functionality? Do you have a recommendation of which will work well for both functions? I live in KS so kind of like the idea of sticking with the local guys from Yoder, but Fast Eddys in OK isn’t too far away either. Thanks.
Barbecue was not his first career. He earned a BA from Columbia College in Chicago and studied at the Cleveland Institute of Art and the Dana School of Music. He has been involved in every aspect of film, video and music production. He edited the 1991 Academy Award nominated documentary, "The Mark of the Maker" and "Universal Hotel", which is part of a permanent exhibit at the Dachau Memorial Museum.
I've been using a pellet grill for a LONG time (Traeger for ~15 years?), so I know an upgrade when I see it. I just picked up a YS640, and it's amazing. I love removing the diffuser, adding the Grill Grates, and doing so nice searing! My first cook was a batch of rid eyes, and they were both beautiful as well as delicious. My "guest list" of people wbo want to come over for food keeps growing... Nice problem to have. Good friends, good food, good times.
Very often pellet grill manufacturer instruct you to use their pellets, with some going so far as to state that failure to do so will void the warranty. Why? Well, there’s the obvious reason that they want you buy their pellets. However, it really has more to do with ensuring that the grill runs properly, and that starts with using quality pellets. The easiest way for pellet grill makers to guarantee you’re using good pellets is to have you use theirs, which they know meet the desired quality standards. They can’t make that guarantee about another brand of pellets.
Hey Bill! I think you’d be very happy with a Yoder pellet smoker. From a product and manufacturing standpoint, they’re great pellet smokers. If you’re looking at spending $1,700 and can perhaps go a little higher, you can then consider either a MAK grill or a Memphis Grill Pro Series. These are fantastic pieces of equipment. They are insulated at the point where the lid touches the body at closing, and provide superior convection cooking. Anytime you feel you want some extra smoke, you can always throw in an Amazn Pellet Tube or use a Mojo Cube. These will amp up your smoke profile in a manner you can predict and keep under control. I would NOT recommend adding anything foreign to your burn pot ever. Just keep things from the main pellet smoker function working as per the manufacturer’s design.
If cost isn't an issue, check out the Elite Wood Fire. This 200+ pound behemoth from Memphis Grills costs more than some used cars, but it's fully loaded. Wifi-enabled, an extraordinary temperature range, and a cooking space large enough to be used by a small restaurant - the Elite has it all. The pellet hopper is built to match capacity, with enough fuel space to smoke for up to 62 hours straight.
With a temperature probe for the meat inside the chamber, this allows you to keep an eye on the temperature of your meat without opening the grill. Nothing ruins a brisket or roast faster than the griller who constantly fiddles with the meat on the grill. Opening the chamber lets the heat out and that can quickly make for some tough meat. This handy feature takes the guesswork out of how ready your meal is, helping you get the best outcome.
I have used mine Traeger 15 times and it hasn't worked once. I will not hold the temp within 15 degrees as they state. I can set mine to 225 and will go between 180-370. It also consistently shutting itself off with the same error. I have spoken to cust service 12 times and they are worthless. I have had new controller sent and other various parts. I have been on the phone with them for hours. I always have to take my meat off and finish it on my Weber. They refuse to send me a new one. They still demand to go back through the same damn steps as the last 12 times to debug it. Never again. If you see my post on Craigslist, don't buy it, it's a lemon that Traeger will not support.
With a massive 700 square inches of primary grilling space, this grill impressed us when compared to other Pit Boss grills we reviewed. Its size is large enough to cook for large groups of people. It features a Flame Broiler that uses slide-plates which allow for direct flame grilling, which means you get an even cast-iron cooking each time. If the 700 square inches isn’t enough, you can make use of the additional upper cooking rack space. The racks are made of porcelain-coated cast iron for optimum grilling as well as easier maintenance.
Pellets work so well with the ease of use of a pellet grill because they’re 100% all-natural. They don’t have binders, chemicals, fillers, or petroleum products within them. They serve as a source of compact energy (8,500 BTU per pound) and smoke flavor. Most importantly, there’s little to no ash from them. Compared to coals, there are no flare-ups involved.
Although mesquite is often thought of as the quintessential BBQ wood, don’t stock up on it until you’ve tried it. While many who are new to pellet smokers and BBQ immediately choose mesquite pellets, be forewarned: it has a strong assertive flavor than can overpower food. When buying pellets for the first time, its wise to choose flavors that are versatile enough to be used on many different foods.
I've been wanting a Yoder for the last year and a half. Finally pulled the trigger on a 640 a couple months ago. Absolutely fantastic. I've been a Weber guy forever and this is my first smoker. This defiantly took my food over the top. My 640 has been incredibly accurate with keeping the heat on the grate to the setting I punch in. Just finished my first brisket and it was fantastic. The only way to go!
Due to having such features and being the best Lousiana Grills Product, the Louisiana Grills LG Pellet Grill 1100 could not escape our vigilant gaze when we did our research. However, it had some shortcomings, mainly due to its build and price that did not allow it to make it into our pellet smoker review. Regardless, we could compare it with some of our products that it had tied with. But as always, we could only choose the top 10 products for this review and this had to go. Regardless, this still is a great product, worth mentioning.
When you’re buying a pellet smoker vs a wood smoker, what you’re buying is convenience and simplicity of use. Whilst electric smokers are arguably more convenient than pellet based smokers because they start quicker, only need a power point and a handful of wood chips, pellet smokers are still incredibly easy to use and far more convenient than wood smokers.
Well, if you get yourself a wood pellet smoker not only you can enjoy such an event in the summer, but also continue doing the same in the winter. Today, pellet smokers often come with the “turbo heating technology” that can help you fire up the grill even in the winter. Go get yourself a pellet smoker and don’t let something as trivial as seasons, limit your enjoyment. Because a smoking warm piece of marbled, top quality fatty meat is best enjoyed on a cold night.
Instead of logs, the pellet smoker is fed with food-grade cylinders of wood pellets that are an inch long and ¼-inch wide and are made of compressed hardwood sawdust. According to the best pellet smoker reviews, pellet grills are easy to use because it’s easier to maintain its temperature because of these sawdust pellets that are subjected to great heat and high pressure, which ignites lignin (natural wood glue).
If you’re one of the serious barbecue enthusiasts, you would not want to leave any stone unturned to get your hands on the best of the best pellet smoker the market has to offer, in that case, you need the REC TEC Wood Pellet Smoker. The REC TEC has a large surface which takes care of all sizes of cuts, the thermostat maintains the temperature and ranges all the way from 180 F to 500 F. It has been leading the market for so long that the company now provides warranty for 6 years.
Any retail store that you visit, regardless of the product you are intending to purchase, has a supply chain that these products go through before reaching their final destination. There are certain costs associated with getting the product from the manufacturer to you that get tacked onto the price tag of the product. These additional costs can include aspects such as transport fees, warehouse handling, packaging, and display. Therefore, the price tag you see when the product reaches you isn’t just covering a small margin on top of the absolute base price of the product. It has been marked up to cover the additional costs listed above in order to reach you.
Take your outdoor cooking to the next level with the Camp Chef Pellet Grill and Smoker. Designed with the home griller in mind, built-in features simplify the process of smoking. The included digital temperature readout takes the guesswork out of the cooking process. An advanced digital temperature chip gives a more steady smoke and temperature, eliminating large temperature swings and giving a more consistent cooking temperature. Our patented Ash Can Cleanout System makes clean up the easiest out there. The Pellet Grill and Smoker features range from innovative digital smoker controls to dual temperature sensors. Discover the real secret of award winning BBQ cooks, low and slow smoking.
Hello Mark! Thanks for commenting here. The Kalamazoo Hybrid Grill looks like a BEAST! If you can swing it, I’d go for it. I truly enjoyed cooking on the Memphis Grill, which is to date the most high end pellet grill I’ve used. It offered a nice blend of professional grade convection with the wood fire taste of the pellets. The Kalamazoo hybrid really does seem to offer one step beyond with the addition of charcoal and wood chunks. I see that Derrick Riches of About.com stands behind the Kalamazoo brand. You’re hard pressed to get a better endorsement of a grilling product than that! Keep me posted at firstname.lastname@example.org and let me know how your search goes! 🙂
Bought Junior Elite 20 pellet grill at Costco special sales event. Took it home and it simply wouldn't get up to temperature to ignite the pellets. Auger made extremely loud noises and then simply refused to operate. Packed it back up and returned to Costco with no problem. They had no inventory so I called Traeger. Woman on phone was very pleasant and helpful. Asked if I could get Traeger to simply replace the grill at the same price I purchased it for. Her supervisor said no and if I wanted it for that price I would have to drive to another state and purchase it at one of their event presentations. Made no sense to me why they would sell it to someone else for the "event" price but not to me who had already done. Poor customer support and silly supervisor. I will look elsewhere.