Personal review of the Traeger: The auger fed the pellets after the fire pot went out making a large pile up which caused it to catch fire and burn up my grill. I had to use a fire extinguisher to put out the flames and prevent my house from catching fire. I sent Traeger the description of damages with photos. After much waiting and no response from the management team regarding my Traeger grill we gave up. The service team was very responsive but lacked any authority to make decisions to fix the grill. We worked with the service team for awhile having a different person each time respond and request information and photos that were already provided. Then, we got passed up to the management which is highly ineffective because we never heard from them, even after an email requesting an update. We really did like our Traeger grill and had high hopes that since it was under warranty and caught fire due to a failure we would have the grill repaired. Because of the terrible unresponsive service of Traeger we took our money and purchase a Green Mountain Grill.
Hey Mike, thanks for touching base. It’s always a pleasure to connect with you, man! If you have the space, I’d go with the JB. You can always cook under your pellet smoker’s capacity, but you can never cook more than it will hold! As such, you can always find use for the extra room in the JB. It’s like the umbrella and the rain scenario – bring one and you’ll never need it. Go out without one, and it’ll pour on you! Holding temp and managing the cook is the same for each of these GMGs. You’ll have smooth going with both, I’m sure. If you are cooking in very cold temps, you might want to consider the thermal blanket GMG puts out. Helps a bit re: getting to / maintaining temp. Some folks use it all the time as they feel it keeps more smoke in the chamber. As you know, nearly all pellet smokers produce a bit less smoke than your barrel smoker will. Hope this helps, bro! Thanks for your comments!
Having the same problem as the rest of the group. Rec Tec, Yoder, Green Mountain, Pellet Pro, or MAK? All seem to be heavy gauge SS, Pellet Pro seems really good value, MAK and Green Mountain seem to have controllers with more features. Have a friend who bought Rec Tec 3 years ago, he cannot say enough about the good customer service and the grill. If you could only buy one (money not the issue among these 5), which one, and why?
Hey John! Thank you so much for your kind words. I try to do a good job here, and am pleased you are enjoying the site. Regarding electric smokers, I have friends who own them and love them. I’ll try to get a post out this summer on them. Folks seem to like Bradley smokers a good bit, so you might want to check them out. You can find a good selection of them on Amazon.com here.
The Green Mountain Grills Davy Crockett smoker lets you get more than what you paid for. At a surprisingly low price, you get to have tons of great features that are sure to elevate your BBQ experience. For its price, we were quite surprised to see that it satisfied most of the features on our review. We tested over fifty products, and even the expensive ones were no match for this product. In terms of value per dollar, this product deserves the top spot.
Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with!
If you’re looking for a cheaper charcoal smoking experience, go for a charcoal or a bullet smoker. If you’re looking for everyday cooking, you’d be better off with a griddle or a gas smoker. But if you really want to get the best of all of them, dedicate your life to grilling of all sorts and if you are not afraid to spend a little more, then pellet smokers are definitely for you.
Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
A quality pellet grill is built to last and will provide years of reliable performance. Bargain pellet grills not only lack the capabilities of better grills, they’re more likely to break down. No matter your price range, look for a pellet grill that’s built well and offers consistent performance. Fortunately, if price is a major consideration, there are quality pellet grills for under $500, as well as high-end pellet grills for under $1,000.
Keep your Pellet Grill and Smoker fired up Keep your Pellet Grill and Smoker fired up with Camp Chef’s Premium Hardwood Pellets. Made of 100% natural hardwood these food grade pellets are an excellent way to add that unique smoky flavor. Choose from 4 distinct flavors. Smokehouse Hickory impart a rich and smoky bacon-like flavor to all meats ... More + Product Details Close