Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
Kevin, appreciate your reviews and insights. I am currently looking for my first pellet cooker which will be primarily used for camping, therefore I will likely purchase a portable unit. Your review on the GMG Davy Crocket answered some questions for me. I was initially contemplating the Traeger Junior Elite and GMG Davy Crocket, but after doing some homework I’m now considering the Rec Tec Mini as well. I can purchase the Traeger and GMG now for $350 and the Rec Tec for $500. My dilemma is that I (like many others) take very good care of my gear/equipment, so whatever I purchase, I expect to get a great deal of use out of. With that said, making the wrong decision could be a 7-10 year mistake. There are aspects of each that I like, I guess my question is whether spending another $150 on the Rec Tec, in your opinion, would be worth it to you? I understand if you would rather stay away from specific recommendations, and if that is the case, any other thoughts you have would be appreciated.
Pellet grills come in many different sizes with a variety of features. To take the top spot among pellet grills, the Camp Chef SmokePro DLX Grill offers the best combination of grilling space, heat control, and easy-to-achieve flavors that will create tasty meats time and time again. The grill makes cooking with pellets quick, easy, and enjoyable no matter how much skill you have on the grate.