REC TEC Grills was born in Augusta, Georgia in 2009 by lifelong friends Ray Carnes and Ron Cundy. The pair made it their commitment to build high quality grills and sell them at reasonable prices. But that was only the beginning of their story. The rest of the promise was to treat everyone like family and provide them with world-class customer service. With those two fundamentals in place, the REC TEC Family was born and the REC TEC Lifestyle started to flourish. Your feedback as members of the REC TEC Family and your living the REC TEC Lifestyle has helped this family grow and become that special bond that binds us all together. Thank you to all of our current and future REC TEC Family members. It just would not be the same without you all.
This is well worth the money. I'm a Weber charcoal guy for steaks and chicken and only used my old propane for baked potatoes, corn and asada. Fired this thing up and my asada was fast and easy to make. Philly cheesesteak was fast and simple. Large cooking surface lets you do a lot and it heats fast and evenly. Just make sure if you have kiddos around they keep their hands clear of the flat top! As of yet I haven't cooked on the grill grates so can't say anything about that. Putting this together was simple and took me about 20 minutes. On a side note one of the threaded tubes for a wheel broke loose when I put the wheel on and this was due to a very poor tack weld holding it. I contacted camp chef customer service and took a pic of the defective part and within 2 business days replacement part arrived. Excellent customer service. This thing will get a work out this summer! If your looking for a cover for this it can be a pain and I bought a patio furniture coffee table cover that is close to the grill demisions and it fits perfect.
In the second year, the grill quit working. The auger turns and the heating rod gets hot but the grill shuts itself off within minutes. I think it is the controller but I've had the same experience as others: emails and phone calls to Traeger's customer service are unanswered. My wife just wants to return it to Costco but I'd rather fix it. Given the lack of response and the poor quality of the electronics, I'm starting to come around to my wife's point of view.
Standard shipping via common carrier "Threshold Delivery" is included in the quoted price. "Threshold Delivery" includes placement inside your front door or garage. Delivery can only be made inside the front door on the ground floor of multi-level housing. Carrier will call or email to set up a delivery appointment. Please include a daytime phone number in the shipping information at the time of check out and please monitor your emails for an opportunity to set your delivery appointment. Deliveries are made between the hours of 8 AM to 5 PM, Monday through Friday, and will be scheduled as a 4 hour window. Extraordinary delivery requirements may necessitate an additional fee to the carrier. NOT INCLUDED: Placement in your room of choice, removal of packing materials and assembly are NOT included.
I filed my complaint with American Express. AMEX was absolutely AWESOME......!!! I gave AMEX copies of everything I sent Trager and it's CEO who never answered me. AMEX gave them 30 days to respond and they did not. So the grill was FREE.!!!!!!, and I could care less. Tells you a lot about their CEO and their method of doing business. CEO is Multi-Milllonare living in Salt Lake City and is just playing the numbers!!!!! Hot shot from a HeadPhone company, Skull Candy, who usually gets away with ignoring customers. Clearly don't care about customer satisfaction. Buy another makers grill. Save yourself a lot of headaches. Louisiana Grills are much better quality.
Barbecue was not his first career. He earned a BA from Columbia College in Chicago and studied at the Cleveland Institute of Art and the Dana School of Music. He has been involved in every aspect of film, video and music production. He edited the 1991 Academy Award nominated documentary, "The Mark of the Maker" and "Universal Hotel", which is part of a permanent exhibit at the Dachau Memorial Museum.
Worst purchase of a product that I have ever made. After same issues the first and second cookings, I will use my good ole Brinkmann smoker from here on out. Shuts off with errors and after setting it on 250 will climb to over 400-450 degrees. They say you can set it and forget it, but I'm afraid that my home would burn down if I was not here watching over this junk. When you call customer service same old story. Take everything out, clean firepot put it all back together, then fire it back off. Take your screen out of pellet box and rake them. If you want to smoke meat you don't want to do this every 20 minutes or so. I gave over 600.00 dollars for this and have no more than 50.00 in my Brinkmann. Please read all problems with these before wasting your money!!!
PG24 by Camp Chef Pellet Grill also brings along a digital controller which you could use to set your desired temperature and at one point the heat in the chamber will be automatically adjusted. It allows meat to be smoked for hours at a temperature of 150 degrees F. You could increase temperature to 500 degrees F for searing and grilling. With convection, the cold and hot areas of the grill can be replaced with even heat.
Hey Tom! First, thank you so much for commenting on this article. I hope it’s proved useful to you and helping you make your pellet smoker buying decision. I took a look at the smokers you mentioned in your comment, and they appear to be similar in build to those made by Yoder. I can verify that Yoder does exceptionally good work with both the build quality and the heavy gauge steel Construction of their smokers. I don’t know much about the manufacturing practices of the smokers you mentioned. I do like the fact that their controller automatically dropped down to a warming temperature after your food reaches the programmed temperature setting. That’s a feature that I’ve only seen in higher-priced pellet grills like the Memphis Pro Series that I talk about in this article. However, more grills are starting to utilize this in the programming aspect of their controllers. In any case it’s a great feature. To be honest with you I’m not sure that the auger mechanics are going to be all that different between smokers. I’m sure there are differences, but I don’t feel that they are dramatic enough to offer a distinct selling Advantage for the manufacturer. If you haven’t looked at them yet, you might consider taking a look at the Traeger Pro Series pellet grills. You can’t find it on Amazon, but you can find them at different retailers listed on the main Traeger site. A friend of mine has one major competitions using the pro series models.
My traeger has had some good moments but it very unreliable. I really do not enjoy cooking with it. I have no confidence in the temp readings and the smoke control. Every time I open the lid the temp drops like 200 degrees. I'll smoke at the "smoke" setting but as soon as I turn it to 225 it spikes to like 300-500 degrees. Wtf? I thought this POS was supposed to be a set it and forget it type smoker. Very unreliable. Temp fluctuates so much and if there is even a slight breeze the temps just go up and down up and down. The pellet feeder is garbage. It will all the sudden just start smoking like crazy because the pellets have jammed into the burner. Completely ridiculous smoker. I use it still but only when I can sit and watch the feeder. The guys comment below is true about the feeder always just using the middle pellets. I always have to check it and push the pellets to the center. Some simple engineering would change this. Never again will I purchase a traeger. There are much better options out there and better price.
As time passed, a thermostat was added to the equation, and the production BBQ smokers fueled by pellets working in “set it and forget it” fashion was in full force. From this point, several manufacturers of pellet grills began to pop up, with a few key names like Yoder Smokers, Mak Grills, Green Mountain Grills, and Fast Eddy’s Cookshack grills being among the most notable.