First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
Built from substantial stainless steel, the SmokePro looks bombproof and weighs a hefty 140 lbs – so it’s not portable like the Z Grills or Traeger Junior Elite. It has a stainless-steel probe to directly monitor meat, and a sensor for the grill’s internal temperature. Both read out on the LED display next to the digital controller, which goes from 160F to 500F in 25-degree increments.
I only just learned about “wood pellets” recently when my husband and I were researching ways to heat the small mountain cabin we just moved into a few months ago, and I had no idea there were so many options for pellet grills. Wow! I hadn’t even know these existed to consider them, and now your reviews have me wanting to try one out. You’ve offered amazingly detailed and positive information on each model listed to help buyers make an informed decision. Your writing style is so fun and upbeat, I can only imagine that your backyard and backyard gatherings rock! Thanks for giving me food for thought on our next grill, Nate. (And for making me hungry, too! lol)
Depending on size, the Traeger grill is very easy to store. However, the camp chef is usually the most portable with ease of transport and storage while the big green egg grill has a weird egg shape but a bit compact depending on size. Therefore, depending on your size, you can easily store any of these grills in as little space as you want. Besides, most have wheels for easier movability. As for cleaning, the Traeger grill is easier to clean and maintain, when compared to the other two grills.
Whether it's smoking a rack of ribs or grilling a wood-fired pizza, to even baking a homemade apple pie, do it all with Traeger's 6-in-1 versatility. No matter what you grill, smoke, bake, roast, braise, or BBQ, it all gets flavored with amazing Traeger wood-fired taste. Don't settle for a grill that can only grill or smoke when you can do it all with a Traeger.
Ok, so where do I start..... Last September or so, I bought my Traeger at the local Costco during one of the Traeger road shows. I heard wonderful things about them. Did the research, they are pricey, but decided to take the plunge and plop down the $750.00 for a new grill and a couple of bags of pellets. Assembly was way harder than the Traeger rep told me it would be. It took me about 4 hours start to finish to get it assembled. Once assembled, I did all the break in "burning" and we made our first meal, a whole chicken. I have to admit, it truly was yummy! Then over the next couple of months we made 4 or five other meals with it and we we actually very happy with the results. Then came the holidays...... We made one of the Ham recipes from a Traeger cookbook. About half way through the process I looked outside to see my grill totally engulfed in flames. I shut the grill down and fortunately salvages most of the ham for Christmas dinner. The grill itself was about 60% destroyed. I called Treager the next day just to find out what happened. The customer service guy way REALLY nice. He said, "Don't worry. We stand behind our product 100%." Wow was I impressed! He told me he would email me instructions on how to make a claim. He even told me he would send me a new thermometer ( my Christmas present one was destroyed by the fire). He did everything as promised! Now, jump ahead to my actually trying to get my Traeger replaced. Per the email, I called Traeger customer service expecting the same service I received right after Christmas. NOPE! I spoke with Frank (Carson) I believe. He did everything from accuse me of shutting my grill off and turning it back on incorrectly (impossible since I was in the house) to not cleaning my grill. Neither of which were correct. He basically made me feel like my grill was unsafe! His attitude was HORRIBLE! He was rude and condescending. A nightmare to work with! I did not get my grill issues resolved until I spoke with his boss Andrew. Way more than I felt was necessary. Fast forward to today. Finally got my new Traeger running again. Had an issue with the smoker temperature. So I called the toll free Traeger customer service line. Low and behold, who answers my call at Traeger customer service? Frank! He is still nasty and ended the conversation with "Hopefully you do not burn your grill up again!" Nice guy! Dude, being a smart aleck didn't exactly earn you any points. You should be ashamed of your self! Bottom line: Love my Traeger. But customer service person Frank is HORRIBLE to work with! Everyone else there is so nice. Why on earth do they keep someone who is supposed to be helping customers, when he has such a horrible and nasty disposition. I will keep my Traeger but hope I NEVER have to speak with Frank again. One star for him!
I'm a certified BBQ Judge and found the following; The new portable Traeger Ranger seems to be not well thought out. All the cooking directions are for the large units and over cook everything in the smaller unit. All the pellet smoke is wasted, it is drawn out the back vent and very little ever reaches what you're cooking. They have a grease bucket on the back that is supposed to catch the grease but doesn't, Grease coats the inside of the bbq and runs down the sides and out of the grill landing on whatever you have the grill on. I've been using this Traeger Ranger since June 18, 2018.
It offers 700 sq. in. of cooking space and a powerful thermostat for a higher price, but makes up for it as soon as you start cooking on it. Also, it has a stunning design with the bull horns, which sets it apart yet again. But if you find yourself not spending as much and could do with a lesser cooking space, then the Camp Chef PG24 is a no-brainer for you.
Thankfully the popularity of pellet grills spurred many new pellet fuel manufacturing companies to enter the industry. There are also some very big names in the grilling world that have seen the light and are now producing pellets as well. This has helped the availability of pellets for sure, but we are still not to a point where pellets are commonplace in stores in all areas.
Pellets work so well with the ease of use of a pellet grill because they’re 100% all-natural. They don’t have binders, chemicals, fillers, or petroleum products within them. They serve as a source of compact energy (8,500 BTU per pound) and smoke flavor. Most importantly, there’s little to no ash from them. Compared to coals, there are no flare-ups involved.
PG24 by Camp Chef has a weight of 124 lb with a pellet hopper that has 20-pound capacity. That’s so large, you won’t need to worry of getting more before your meal is done. This approach allows you to have the ultimate cooking experience. When the temperature drops, one wood pellet is released. This convenience can’t be found in other grill types, like gas or charcoal.
Take your outdoor cooking to the next level with the Camp Chef Pellet Grill and Smoker. Designed with the home griller in mind, built-in features simplify the process of smoking. The included digital temperature readout takes the guesswork out of the cooking process. An advanced digital temperature chip gives a more steady smoke and temperature, eliminating large temperature swings and giving a more consistent cooking temperature. The Pellet Grill and Smoker features range from innovative digital smoker controls to dual temperature sensors. Discover the real secret of award winning BBQ cooks, low and slow smoking.
I had hung my hat on the Yoder and had even contacted the factory and a couple of distributors in the DFW area. Then I did my usual, search craigslist and see if anyone is moving and selling their unit. Low and behold a Memphis Pro!!! Story was brand new, bought for a built in and now cannot use it now. Brand new but you may not have a warranty though. Price… wait for it! $1600!!! You got to be kidding! Scam?? Ok well I will contact him. Surprisingly he had it advertised for a few weeks and only had a few contacts but none serious. Ok, I will come look and if you can plug it in and show me the controller works I will take it. Called the factory and they were quite responsive. They said we probably won’t warranty the controller because we don’t know the history but it will depend on the failure. Everything else we will cover. So right before Thanksgiving headed to Dallas and it basically all looked brand new, plugged in and it did everything you could do without burning pellets.
Wood pellet grill is a two-in-one mixture of a smoker and a grill. It doesn’t provide direct flame for your steaks or meat as a grill would which eliminates flare-ups. Since there’s no direct flame, searing meat isn’t an option and there’s a better choice if this is your desire. However, if you desire a great smoky flavor with an easy cooking process then a pellet smoker is an excellent choice.
I purchased a Traeger Elite Grill from the website. I use the grill one time and it worked fine. A couple of weeks later we fired up the grill to cook some steaks. Approximately 10 minutes into cooking the auger stopped working. We had to finish our meal cooking it on the stove. I looked at the troubleshooting guide and the steps needed to be taken. To determine what was wrong you basically needed to dismantle the electric box and auger housing. I am not an electrician Nor a mechanic and feel this is excessive for a consumer to have to do.
I talk with a lot of teams out there, and I know for certain that some of them have turned to my buddy Fred Grosse’s MojoBricks to boost their smoke profile when using pellet grills. In fact, of the teams who win with Pellet Smokers – I’d wager at least a quarter of them to maybe half have used MojoBricks to round out their final product. I really like Fred as well – which makes it a pleasure to include his products in this grouping of pellet grill reviews.
After looking at a lot of pellets smoker grill reviews, it is easy to see that this is a pretty decent model. It is just so functional. So if you are looking to purchase something that is more than a pellet smoker, this is the product for you. Make sure to follow the instructions carefully when assembling it and be sure to gauge cooking time since this is a fast one.
Rec Tec has always been known for making advanced Rec Tec wood pellet grills coming in at a higher price. However, some of the popular models come in smaller sizes, like Trailblazer 340 or Bullseye 380. However, compared to their capacities and features, the products in our top ten lists would be better choices. So, among its products, the RecTec Bull 700 is the only one that falls in our Honorable Mentions.
Another “set it and forget it” pellet grill, the Camp Chef allows you to set the temperature controls for up to a range of 500 degrees F, and leave it to do the regulating. With its efficient auto-dispensing pellet hopper and digital temperature controls, the pellet grill sets, maintains and adjusts the desired temperature for even cooking each time. With consistent and fuss-free temperature control, you’ll sure to have the most perfectly grilled foods.