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Is it customer support? I ordered a grill cover(made by a outside vendor in Kansas as well) for my YS640. It ended up with a small leak. I called Don, and by the end of the week I had a brand new one. Also, I was getting ready for my first cook on my brand new YS640, and I invited the whole family over for baby back ribs. I called Joe, and he talked with me on the phone for 20 minutes explaining how the grill worked, what temp to set the pit at, when to rotate the ribs and even which ribs will need to be rotated. Joe was spot on! Best ribs I have ever had!!!
Whenever pellet grill owners complain about temperature swings or losing their fire mid-cook, the first question we ask is “What pellets are you using?” Many times it’s a cheap, low-quality brand that produces excessive ash, which can interfere with the sensors that help regulate cooking temperatures. In that case, fix is simple: use better pellets that burn cleanly and regularly clean any residual ash from the grill. Often that’s all it takes, and the next time we hear from the customer it’s to order more pellets.
Purchased my grill last fall at Costco, overall it works OK, some meats like Lamb Chops are just delicious. However, customer service seems to be deteriorating as the company is having success. My kids recently purchased me an add on to my Pro 34, a cold smoker. Traeger sells this but does not support it. The installation instructions are incomplete, I was sent parts that do not go with the unit, then customer service couldn't figure it out, this went on for weeks. After getting it installed, I asked for some instructions or recipes on how to use it, there are none. The old cover does not fit now, and Traeger does not sell one to go with a unit with a cold smoker, or plan on doing so. After a web search, I found one at Charbroil that kinda fits. Also, I just saw the same model at Orchard Supply, it now comes with more shelves and upgrades which I now have to buy as extras.
If you have faced or currently face the problem with common things like pellet feed jamming or wear and tear of your smoker, then replacing the exact component will solve your problem. Thus, without changing your whole smoker you can continue with some $40 – $50 changes. It might seem complicated for you if you face a problem with your digital control system. Adding the element of professional knowledge will help tremendously. Solving problem with $150 is much better than spending $500, right?
When you think of a portable smoker and grill, you think about basic features. But with the Tailgater by Traeger Grills, you get more than what most portable grills have to offer. At 300 sq. in., this portable grill is enough to cook decent and succulent dishes for small groups. It can even reach to a maximum 450 degrees F, so you’re never limited when it comes to the type of meat you want to grill or smoke. We loved its EZ fold legs, which make it easier to throw into the car trunk, ready for the next adventure.
The control panel is simple, uncomplicated and easy to use, no codes of crazy steps to remember. Turn the switch on, set the temp once it lights and you are ready to go. On the outside the controls may look simple but behind the scenes it is working to constantly monitor feed rates and temperatures to lock into your set temperature as close as possible. The longer you cook the smaller the adjustments , making this one of he most consistent cookers on the market.
Hello.. You recommended a couple weeks ago to go with a GMG grill and that is the one I’m going with. I’m just a little torn between the DB and JB. They are only $150 apart but I’m not sure if the bigger size is worth the money when I can spend that on a cover and some pellets. Do you think the bigger size is worth it for a back yard smoker with the occasional party? I know people say bigger is better but I went bigger with my previous barrel smoker and it was much harder to keep an even temp with the bigger size. I would have went smaller given the chance. Thanks for any input!

Kevin, Im about ready to pull the trigger – im pausing for a moment to consider your thoughts as you mentioned Grilla Silverback or Camp Chef. How do these compare to the Rec Tec on quality and price? (as they are less than Rec Tec) And reverse sear…how well does this work on pellet grill, ie how long does it take to go from 200 cooking temp to 500 searing temp (with grill grates)? Thank you for your time
Traeger Pellet Grill is the best pellet grill for outdoor cooking. It is a combination of several other cooking devices like oven, grill etc. It runs on fuel. This grill costs between $400-$700. You can search on amazon to get the current price of that product. You may search in different review website for details expert review on Traeger Pellet Grill. Whenever you buy this grill, please make sure it has folding legs.
The first thing we have to understand is the anatomy of a pellet smoker. Check the related section on this page to get the idea. Once we know which part goes where, the bigger battle will be won. Next, we’re going to have to be able to analyze the problem if we are to solve it. What seems to be the issue? Are the pellets not lighting up? Are the pellets getting stuck and not working properly? Weird noises coming out from the hopper? Are foods not cooking well? Let’s take a look at these problems and how to solve them:
If you live in an area where wood furnaces are used (not like down here in FL where a few heat strips will do the trick), you may also be familiar with pellet furnaces. In short, pellets compressed from sawdust and wood shavings fill a hopper and are then fed into a burn pot using an electric auger system. The auger, which is basically a long screw, delivers pellets to the burn pot based on the speed dictated by the unit’s thermostat.
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