Product is decent but customer service really didn't help me out when they sent me a wrong accessory part that was ordered by their customer service department. Explained that the representative misunderstood my request for an inside shelf but I was sent outer shelf which I have already . Tried to be fair and asked them to pay for the return shipping so I could return it back. They said we will gladly return your $ . Well till this day after numerous calls and false promises for the credit return .. there still is no refund. They seem to care but actually they did nothing. It's been 3 months of calling. Sorry to say we are Done with this company. If they can't settle a small concern and have A + service then don't bother! Good thing they are not the only smoker on the market. Shop around folks.
The cooking process is made a lot more convenient with this smoker. To start cooking, all you need to do is flip the Traeger on/off switch, and you’re good to go. Then, you can simply set your desired temperature through the digital controls. Enjoy your time and relax while you leave the unit to do everything else. With its efficient temperature control system and automated auger with an induction fan, heat remains constant throughout the cooking process. You’ll have evenly-cooked foods that have that mouth-watering smoky flavor in no time.
Pellet grills preheat quickly, so you can start cooking almost immediately, and the pellets are available in a number of woods, for different smoke flavors. The smoke has a subtle wood-fired flavor with less of the acrid flavor that comes from standard wood or charcoal. For the maximum smoke flavor, it’s best to cook at a temperature lower than 250 degrees, while higher temperatures cook faster with less smoke.