Aside from durability, a well-built pellet grill has another significant advantage: It will perform better. High-quality materials and good construction allow the grill to retain heat better, making it more efficient and providing better pellet consumption, even in cold weather. Furthermore, it's unlikely that a brand offering a cheaply made grill invested much time designing it to maximize airflow or engineering a control board that can hold a tight temperature.
I love the taste of smoked food. I have now tried, ribs, turkey, chicken, and steak on my traeger grill and would have given them one star if not that smoked meat taste great. Everytime i use the grill, something that isn't supposed to happen, happens. I have to go out and check the pellet hopper every half hour to make sure it doesn't just use the pellets in the middle, so I have yo mix them around. Even when I do that, I can have the grill set for 225 and it goes up to 400-500 degrees or catches fire. Then when I restart it, it sometimes cools down to below 150° and shuts down in the middle of my smoke. I'm very dissappointed because the grill was not cheap, the pellets aren't cheap, and the food I am.ruining isn't cheap. I know traeger isn't going to do anything about it because I have called and they gave me "reasons" all of these things happen, and they already got their money from me but I am hoping I can deter as many people as possible from overspending on a defective grill. I really do wish it was a good product because I don't have the money to buy another.

Grilla Grills are not only great with their puns, but also great with their products. Since we compiled a list of top 10, getting rid of this product from our review was a very difficult choice. Silverbac Pellet Grill, along with several others from our honorable mentions list, has been tied with our advanced pick. Therefore, we were forced to place this on our honorable mentions list. With its traditional barrel-shaped design and astounding colors, they’d look nice in your backyard should they be your top choice.

Hey Mike, thanks for touching base. It’s always a pleasure to connect with you, man! If you have the space, I’d go with the JB. You can always cook under your pellet smoker’s capacity, but you can never cook more than it will hold! As such, you can always find use for the extra room in the JB. It’s like the umbrella and the rain scenario – bring one and you’ll never need it. Go out without one, and it’ll pour on you! Holding temp and managing the cook is the same for each of these GMGs. You’ll have smooth going with both, I’m sure. If you are cooking in very cold temps, you might want to consider the thermal blanket GMG puts out. Helps a bit re: getting to / maintaining temp. Some folks use it all the time as they feel it keeps more smoke in the chamber. As you know, nearly all pellet smokers produce a bit less smoke than your barrel smoker will. Hope this helps, bro! Thanks for your comments!


For me, I don't care where it is built; it could be Oregon, China or the moon. But I want a smoker that is reliable. As a businessman, I don't understand this company. It is going to be a lot more expensive for the company when I return this thing to Costco and Costco makes Traeger take it back. Just being responsive and sending a new controller under warranty would seem to be easier and cheaper. Of course, if this was a normal company, they would fix the root cause (poor reliability) and make lots of money selling to happy customers. Read more

The Texas Elite 34 pellet grill is a fairly basic pellet grill that still gives you lots of versatility: you can grill hot and fast, or smoke low and slow, you can bake, braise, roast, or bbq all sorts of food to juicy perfection! Just like an oven, you set the temperature and the Integrated Digital Elite Controller keeps the temp within +/- 20 degrees F for as long as you need it!

OK. I’m rambling a bit. To your point regarding Traeger. I think that the models you can buy at big box stores (Costco etc) are OK. I still hear a few complaints about blistering paint etc. But… their Pro Series Models are a different story. The new management at Traeger has come a long way in their efforts to reaffirm the Traeger brand as a legitimate BBQ Pellet Smoker brand that everyone from the backyarder to competition pitmasters can get behind. To that end, they only allow specialty retailers carry the Pro Series models, which are built with a bit more heft and better PID controls, electronics, etc. You can find these at Ace Hardware stores, places like the Whiskey Bent BBQ Supply store we have here in Lakeland, FL (there is now one in Odessa, FL) as well. You can find a Traeger Pro model by going to http://www.traegergrills.com/dealers.


Featuring a cast-aluminum rust resistant burner this stove Featuring a cast-aluminum rust resistant burner this stove is a versatile all around cooker. Perfect for any of your cooking needs from boiling and frying to Dutch oven cooking. Its compact size and portability make this stove a great side companion to add cooking space to your outdoor kitchen. Great ...  More + Product Details Close
Secondly, make sure you pay attention to the controls and temperature settings. As well as a thermostat, higher quality smokers come with meat thermometers built in. As you cook, the internal temperature of your meat is going to rise, and unless you’ve got a meat thermometer, there’s no way of knowing exactly how hot it’s got. If you don’t know why this is bad, when you let food sit too hot for too long, you run the risk of drying it out. You’ll undo all of your good work, plus it just tastes bad.

When a product is listed as Pre-Order, such product is not yet in stock but is available for advanced purchase on our site, prior to the manufacturer's public release date. Pre-Order items are shipped once in stock and the public release date arrives. You will be notified of a product's updated status by email. The expected shipment time is listed on the Product Detail page.


When reviewing pellet smokers, we’ve gone through over 1000 different user reviews to get an accurate understanding of how useful the products have been to them. With that primary data in hand, we did an extensive online research on 65 products from 17 different brands popular brands. In fact, we even looked into three less known brands as well, but they failed to stand out. We left no stone unturned.
Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joe, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~
I have used mine Traeger 15 times and it hasn't worked once. I will not hold the temp within 15 degrees as they state. I can set mine to 225 and will go between 180-370. It also consistently shutting itself off with the same error. I have spoken to cust service 12 times and they are worthless. I have had new controller sent and other various parts. I have been on the phone with them for hours. I always have to take my meat off and finish it on my Weber. They refuse to send me a new one. They still demand to go back through the same damn steps as the last 12 times to debug it. Never again. If you see my post on Craigslist, don't buy it, it's a lemon that Traeger will not support.
Is it common to have a lot of ash blowing throughout these pellet smokers? I thought it was supposed to be minimal ash and that it’s supposed to stay in the firepot. I noticed after two short cooks I have ash everywhere. The pellets are Perfect Mix from cookingpellets.com, but by “perfect mix” I don’t think they mean to mix ash from their product with your BBQ. Also, didn’t put off a lot of smoke, and really couldn’t taste any smoke at all.
I have used Bradley, Masterpiece, Green Egg, New Braunfels, Oklahoma Joe, Weber and now Traeger. So there is some experience in these comments. The “set it and forget” it is a misnomer and should not be used with Traeger (or any smoker/grill.) With Pellet Drive before you buy Read up on Er codes. The worst is when the fire pot fills up with pellets because the fire can’t keep up with the auger push and the whole cook is ruined or delayed. You have to pull everything out and basically start over while your expensive prime brisket is trying to be saved in the oven. Doesn’t matter what the weather is or wind conditions. Doesn’t matter if you stare at it and stir the hopper continuously. It will happen. Customer support at first was well you are at fault (didn’t leave the lid open on fireup for exactly 2 to 4 minutes or didn’t vacuum out the firepot between every cook) which is crazy. Finally, after so many calls over the past 6 months they are trying to make it right. Problem is, DO NOT believe the “set it and forget it.” That does not exist with any good cook. I have replaced the controller the fan and now getting a new probe. Do not waste your money. Unless someone out here in BBQ land can give me a recommendation on a product that won’t do this stay away from Pellet Drive?
Like with e-cigs and their gimmick of flavorful e-liquids, pellets for pellet grills and smokers also have different flavors added to their pellets, and they include bourbon, maple, apple, cherry, mesquite, alder, pecan, and hickory. You can mix flavors, change flavors, or use different flavors for every day of the week if you do everyday barbecues and grills for your restaurant or something.
If you’re a BBQ fan and you cherish cooking meat, then you may require a grill or a smoker. Similarly, as a kitchen won’t be finished without a microwave, a porch/cultivate/lawn/kitchen won’t likewise be without it. With a Traeger smoker, you can cook sound gourmet sustenance for your children and friends and family. Utilizing it, you likewise spare cash for not expecting to request nourishment and have it conveyed to you now and again.
I say almost idiot proof because I still make stupid mistakes when I'm cooking and I like to blame it on the pellet grill once in a while. The unit is extremely easy to use for a novice such as myself. I just fill the hopper with my favorite wood pellets, set the temperature and add my food. I have owned this unit a little over a year and everything from the first burger I cooked until the smoked pork chops I just had for dinner has turned out really, really well. I find myself wanting to either smoke or direct grill everything. We have cooked pizza, turkey breasts, tri-tips, pork butts, burgers, salmon, cookies, brownies, chicken wings, drum sticks, pork chops, ribs, cornbread, vegetables, meatloaf and many other things. Nobody ever complains. LOL I have used it in all types of weather all year long. Once I learned how to use the damper (didn't take long) the heat stays where I want it and remains relatively stable even on the coldest days. I would buy this unit again and I would recommend it to others.

I haven’t posted here before, but have been reading and finding a lot of good information on this site. I am in the market for a pellet grill so have been researching some of them listed on this site. Out of Yoder, Green Mountain, Memphis and MAK I really like price, features and looks of the Yoder YS640. I was wondering if anyone has used Louisianna pellet grills? For example, the CS680? I don’t see it mentioned much on bbq blog sites so not sure if it is a good brand. Thanks for any advice.

How? I just sold my house and left the Traeger with it. Now in Mexico and thinking of buying a Green Mountain. I would like to get a little more smoke flavor than what I was able to with my Traeger (which I loved). So how can you use other hard wood to enhance the smoke flavor? Also comment on how to use the tube smoker in one of these pellet fed grills. With 1 1/2″ rib eye, I would smoke for 45 minutes then crank up the heat to about 350 for 13 minutes and it would provide a perfect rare steak every time.


PID: For the most precise temperature control, some pitmasters feel that a grill with a proportional-integrative-derivative (PID) controller is the way to go. A PID controller uses algorithms to keep the temperature within a couple of degrees of the setting. It doesn’t use fixed cycles to release the pellets. Instead, the controller only adds pellets when it’s necessary to maintain the desired temperature.
Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joe, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~
Traeger's, unlike other models, have a temperature probe, these sensors tell it if the temperature is too low and automatically feeds more pellets to the fire. You can set up the temperature in 5-degree increments. Other brands and cheaper versions only offer three settings low, medium and high. There is no sensor to monitor the temperature. If you are purchasing a pellet grill it is because you can set it and forget it. If you plan to hoover then it makes more sense to use a standard smoker or to transform your grill into a smoker.
Aside from durability, a well-built pellet grill has another significant advantage: It will perform better. High-quality materials and good construction allow the grill to retain heat better, making it more efficient and providing better pellet consumption, even in cold weather. Furthermore, it's unlikely that a brand offering a cheaply made grill invested much time designing it to maximize airflow or engineering a control board that can hold a tight temperature.

I ordered a thermostat for my Junior Elite grill because service said that was most likely the problem with my 4-year-old Traeger grill. I was promptly charged on my credit card. The order did not get to me and 2 weeks later, I emailed them. They said they would send out another thermometer. That thermometer has been making the rounds in 1/2 dozen post offices:
I've had the Yoder for about 4 years now. Never looked back. It made my old Traeger look like a dime-store trinket. Thick metal. Built like a tank. Hold temps perfectly. I used to monitor grill temp. Realized quickly there was no need. Not even in the wind and cold. Eats less pellets than my old Traeger. Don't get me wrong, the Traeger works great when conditions are perfect, but in Omaha, NE, things are rarely perfect. It's true that compared to an offset you won't realize as strong of smoke flavor. That's good and bad, depending on what you're going for. When you're after dense smoke flavor, a simple smoke tube is all you need to get it to where you need.
The digital controller controls temperatures from 150F to 500F in 5-degree increments; that’s the most precise we’ve found on a pellet grill, and gives you a good, precise burn. There’s also Sense-Mate, a thermal sensor that monitors the smoker’s internal temperature, so you can keep an eye on it remotely on your phone via Wifi, letting you adjust the temperature from the app.
The Traeger Lil-Tex 22 Wood Pellet Smoker and Grill impressed us the most with its “6-in-1” feature, which lets you braise, smoke, grill, braise, roast and BBQ all kinds of foods. With porcelain-coated racks, this durable grill offers top-grade function that you’d expect from high-quality pellet smoker grills. The smoker features 418 sq. in. of cooking area, enough to cook for medium-sized groups. But if that isn’t enough, other sizes are available, all offering the same functions. It comes with digital temperature controls, so you can leave it to take care of the rest while you relax and play. This durable pellet grill is 2nd not because it’s not as great as our first pick –the grill is a bit more costly that’s all.
The MAK Pellet Boss will increase or decrease with the press of a button in 5°F increments and has a probe in the oven that keeps the temp pretty solid. As with any thermostatically controlled oven, even your indoor oven, the thermostat cycles heat on or off as needed. So it you set it for 225°F it cycles on til it hits 225°F, then off until it drops to 220°F, then on to 225°F. There are three meat probes and the Boss can be programmed to change the cooker temp when the meat hits a target. I've had one for several years outdoors in the Chicago winters and summers without a cover and no problems.
As the last criteria that we took into consideration, we have shared this a couple of times but we really wanted to focus on variety. We not only wanted to share some of the best tops of the line brands in the industry but we also wanted to share brands that may be unknown but offer excellent craftsmanship and material design. For instance, some of the grills we have shared are perfectly designed for everyday use, while some are designed for large events and parties.
This little smoker is just right for people who want small capacity and/or need a compact device for their condo patios; and despite its small size (or, perhaps, because of it) it's also one of the best pellet smokers for the money. Many of our readers who already have other outdoor cookers like to add Davy Crockett to their lineup, especially if they have everything but a pellet smoker.
Third name to make it to my list of the best pellet grill review is The REC TEC Wood Pellet grill. It has a trademark Smart grill Technology, which maintains precise temperature. This amazing pellet grill has a whopping 702 square inch cooking area, and a 40 pound capacity pellet hopper. It is made out of high quality stainless steel. It comes with a drip pan.
The digital controller controls temperatures from 150F to 500F in 5-degree increments; that’s the most precise we’ve found on a pellet grill, and gives you a good, precise burn. There’s also Sense-Mate, a thermal sensor that monitors the smoker’s internal temperature, so you can keep an eye on it remotely on your phone via Wifi, letting you adjust the temperature from the app.
FARMINGTON, Utah, Sept. 1, 2016 /PRNewswire/ -- Today, Vista Outdoor Inc. (NYSE: VSTO) announced it has acquired privately owned Camp Chef (Logan Outdoor Products, LLC and Peak Trades, LLC), a leading provider of outdoor cooking solutions. Camp Chef's high-quality products deliver efficient ways to cook for almost any outdoor gathering, from camping to dinner on the back patio. The brand offers more than 250 products including camp stoves, barbecue grills, pellet grills, smokers, fire pits, and a full line of cast-iron cookware and accessories.

Even after reading the reviews and watching the videos I was still not prepared for seeing the 640 when it arrived. What a machine! A tank? Yes it is, it makes other brands look cheap and disposable by comparison. I was nervous paying a little more for a Yoder wondering if it was worth it, it was worth every penny. Have only used it a few times for ribs and chicken which turned out great. The wife said 'How much?!' when I ordered it, now she says we should have got one years ago.

The range of dishes that can be prepared is unlimited, and the large surface provides a lot of flexibility in adjusting quantities to match the number of folk who will be eating. I generally prepare an extra portion or two to be frozen and used for lunch when I'm working. The money I've saved by preparing daily lunches and not buying lunch at local restaurants has more than paid for my Camp Chef Flat Top Grill.


I'm a certified BBQ Judge and found the following; The new portable Traeger Ranger seems to be not well thought out. All the cooking directions are for the large units and over cook everything in the smaller unit. All the pellet smoke is wasted, it is drawn out the back vent and very little ever reaches what you're cooking. They have a grease bucket on the back that is supposed to catch the grease but doesn't, Grease coats the inside of the bbq and runs down the sides and out of the grill landing on whatever you have the grill on. I've been using this Traeger Ranger since June 18, 2018.
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Most pellet smokers are wood-burning ovens: great for ribs, turkey, brisket, and pork shoulders, but not so great for grilling steaks and burgers. The FEC PG series was one of the first lines of pellet burners to offer a sear station, a cast iron cooking grate right over the fire pot where the wood pellets burn. It isn't the best setup for searing, but it's better than most other pellet searing schemes. The real beauty of the Fast Eddy's design is that it produces meat with a deep mahogany finish, much like a competition-grade offset smoker. It also has two upper-level heat zones, for a total of four distinct temperature zones.
A FOLLOW UP: Traeger has agreed to send me replacement parts for the defective ones and I don't have to return them. However I am not returning the grill. I tried to cook a prime rib and a Boston butt. The grill randomly turned off three times and it had the "mini-explosion" others have talked about where the unit actually has an explosion within the housing lifting off the lid a couple inches and making a loud boom. This is not only a potential safety issue, but the "set and forget" is simply not true. It turned off within an hour after setting the temperature at 225 and leaving it unattended for an hour. This is not what I expected or wanted. Sorry Traeger quality is not what it is cranked up to be and certainly not worth the premium pricing they charge for their name. DON'T BUY THIS IF YOU EXPECT TO GET A GRILL THAT WORKS AS ADVERTIZED.

Once it reaches the ideal temperature, it uses an Internal Temperature Sensor to maintain it throughout the cooking process. Forget about checking on the status of your grilling every few minutes, this unit makes sure your food is cooked thoroughly and evenly — no babysitting needed here! This way, you can enjoy your time with your friends, which is what a BBQ party should be.
Before talking about its features, we need you to close your eyes and ask yourself these questions: Does it grill? Does it smoke? Can it ever replace a gas grill? Does it work like a charcoal grill? Now, open your eyes and listen to the answer: Yes. With GMG Daniel Boone’s motto “Think Everything”, you can be certain that it will provide the all-in-1 solution you seek.
Seeking to produce the pellet cooker that is both a great smoker and a powerful grill. The truth is that burning pellets in a controlled way is not the best method for producing high grilling temperatures. Most pellet grills top out at 500 degrees F while the hottest units can hit 600 degrees F. This pellet cooker is in reality, a combination grill with a large smoking space, and a small but powerful direct grilling area. Reasonably priced with quality construction, this is definitely a pellet grill to look at.
I was able to put this to use for the first time this past weekend. It was awesome! Worked exactly as expected. Very easy to cook on and clean. I see us breaking this out on every camping trip. Just a bit of warning though...our first meal on the griddle side was scrambled eggs (which cooked up super fast) and we forgot to make sure the stove itself was level and the eggs almost slid over the not so tall edge. Once the stove legs were leveled, everything was perfect.

Heating pellets, meanwhile, can consist of a variety of woods, including softwoods like pine, which contains resin that infuses food with a bitter unappetizing taste. Because it doesn’t really matter what’s in heating pellets, so long as they burn, they can also include bark and leaves and other impurities that can adversely affect food flavor and possibly pose a health risk if ingested. Because less care goes into the production of heating pellets and they're not guaranteed to be 100% pure hardwood, heating pellets are significantly less expensive than BBQ pellets, making them appealing to budget conscious shoppers. However, resist the temptation to save a few bucks and never use heating pellets in a pellet smoker.
What’s more, it has an LED display with a Digital Elite Controller for temperature control. Judging by its ratings, unlike the other grills on this list, its temperature and quality controls work just fine. This grill also has an electronic auto-start ignition and easy-to-clean grill gates to boot. Its quality control isn’t perfect though, and some faulty units slipped through the cracks.
But as said, there are a few things we don’t like; it’s relatively small, doesn’t have a lot cooking space, and the design feels cramped. At the same time, it’s still relatively heavy at 140 lbs. For the same price, you could choose the Z-Grills Master 700D, which packs almost 25% more surface area on the rack. That doesn’t seem like much but is a significant amount of room.  Or you could just spring for the Traeger Pro 22. There have also been reports of poor quality control, and that the temperature control is very inconsistent, often swinging up and down nearly 30 or 40 degrees.
Rec Tec has always been known for making advanced Rec Tec wood pellet grills coming in at a higher price. However, some of the popular models come in smaller sizes, like Trailblazer 340 or Bullseye 380. However, compared to their capacities and features, the products in our top ten lists would be better choices. So, among its products, the RecTec Bull 700 is the only one that falls in our Honorable Mentions.
This little smoker is just right for people who want small capacity and/or need a compact device for their condo patios; and despite its small size (or, perhaps, because of it) it's also one of the best pellet smokers for the money. Many of our readers who already have other outdoor cookers like to add Davy Crockett to their lineup, especially if they have everything but a pellet smoker.
Or the fact that it lives up to its “Ultimate Tailgating Grill” moniker for all you campers out there. You need to watch your roast closely so you won’t have to finish your pork butt in the oven. It’s not quite a “set it and forget it” kind of smoker grill because you still have to make sure that there’s a steady supply of pellets so that it won’t shut down.
Joe Traeger designed and developed pellet grills back in 1985 and he patented the design one year after. But these didn’t go into full commercial production until 1988. Because of the patented design, Traeger held a monopoly in the pellet grill market for twenty years. But being a small family-run company, they did not diversify and kept supplying their products only to a select network of stores.
The monster of the Traeger Pellet Grill line, the XL boasts 850 square inches of cooking space, which is big enough for a small whole hog or 16 racks of ribs. At around $2,000USD, this is Traeger's largest and most expensive pellet grill. The pellet hopper holds more than 42 pounds of pellets in front of the cooker, under what serves as a work space. This is big enough for catering or competing, but ultimately it is still a Traeger which means a little less than ideal quality.
And of course, it’s definitely a plus when the company that makes your grill includes a multi-year warranty and top notch customer service. Pellet grills are finicky compared to gas or charcoal grills simply because there are so many more parts that require electronics or that have electrical components… which means there is a fair bit more that can actually go wrong or require service at some point.
What are your thoughts about the Kalamazoo hybrid grills? From what I’ve found online, you have the choice of gas, charcoal and wood for cooking or combinations of all. I have no first hand experience with Kalamazoo but it seems very versatile? At the moment after a month of researching, I’m leaning towards a Mac/Yoder or a Webber spirit & egg or a Memphis….so in other words, I’m no closer to a decision than when I started. I currently have a 9 yr old treager that won’t break, seriously, I’ve only repainted once with rustolium….dang thing won’t break so I can get a new toy. I sear in a skillet in the kitchen. My treager has the smoke/med/high switch and I want more control, I’ve maxed what I can do and it’s a challenge in cold weather and wind but it was a great start when they were made to last, more than got my money’s worth. I cook at all levels from smoking to grilling. I do love pellets and don’t want an egg but enjoy the food as much as the process of preparing it. Ok probably to much info but money aside, will you list your recommendations of what you think is best for me?

This is a great pellet smoker! With a few minor tweaks, this thing would be perfect. Ribs, brisket, chicken, pulled pork, sausage, you name it and it comes off of the grates awesome. I've had mine since 2012 and would recommend that you purchase a spare thermocouple in case your's bites the dust in the middle of a smoke (replaced my thermocouple twice since 2012). This thing is built solid with longevity as a guarantee. The customer support at Yoder is unbelievable as well. I have gotten phone calls from them at 8am on Sunday morning when my first thermocouple gave up in 2014. Made in the USA with a commitment on customer support that has been incomparable to anything I've ever purchased! It's a bit pricey compared to the competition but does an amazing job. "The Sauce", with Chef Tom, is a huge help for those just getting their feet wet in pellet smoking. He does an amazing job by keeping it simple and flavorful!


I've been wanting a Yoder for the last year and a half. Finally pulled the trigger on a 640 a couple months ago. Absolutely fantastic. I've been a Weber guy forever and this is my first smoker. This defiantly took my food over the top. My 640 has been incredibly accurate with keeping the heat on the grate to the setting I punch in. Just finished my first brisket and it was fantastic. The only way to go!

Many products have a problem at some time in their life. My Yoder 640 was one of those products. Here is what is different. You all know that sinking feeling when you have a problem....and get ready to call customer service. We sort of steel ourselves to be prepared for the response....or actually, lack thereof. NOT AT YODER. After fully explaining my problems to Joe, he and his company completely exceeded my expectations. My customer service experience was world class - rivaling famed LL Bean, Amica Insurance and other. This is old honor. They better be careful though.....this kind of customer service is going to create raving customers and more business!~
First things first, this is not post against the Traeger grill/smoker. I love the foods I have experienced from it. This is strictly about the customer service FROM TRAEGER (not amazon) I have received from them. I purchased a grill for my parents right before Xmas. I was happy to get this for them, but upon putting it together we noticed a huge dent in hopper and the under crate all dented in. Box was in perfect condition(Pics below)
Pellets look like rabbit chow. They are about the width of a pencil and as long as a couple of erasers. If they get wet they turn into a pile of sawdust. The beauty of pellets is that they have none of the additives and fillers in charcoal briquets, so they combust almost completely. Almost zero ash. The pellets provide the heat as well as flavor. No need to add wood chips. Surprisingly, they do not produce overly smoky food. If anything, the food is undersmoked to some people because the combustion is so complete.
Never worry about overcooking or burning your food. Masterful control of airflow throughout all chambers allows you to skillfully prepare food with savory natural hardwood flavor. Our propriety exhaust system makes for even grilling and smoking in the main grilling chamber, and sliding damper vents allow great versatility and control when using the upper and lower smoke cabinets. The fan-forced convection airflow in the main barrel allows the grill to work like a convection oven with indirect flame cooking, while the sliding plate on the flame broiler gives the option to sear a steak using direct flame cooking when desired. The removable upper cooking racks in the main barrel adds additional cooking space: cook dinner on the bottom and prepare vegetables and dessert at the same time on the top racks.
In 1982 Traeger Heating in Oregon began experimenting with a furnace that would burn wood pellets made from compressed sawdust, a byproduct of the area lumber mills, and before long introduced a home heating system that they sold mostly locally. Since furnaces sold mostly in cold months, before long they began experimenting with a grill that would burn pellets, too. Eventually they created a device with an auger to feed the pellets and a blower to help them burn.
When you’re buying a pellet smoker vs a wood smoker, what you’re buying is convenience and simplicity of use. Whilst electric smokers are arguably more convenient than pellet based smokers because they start quicker, only need a power point and a handful of wood chips, pellet smokers are still incredibly easy to use and far more convenient than wood smokers.
You want even grilling: One of the downsides of using a charcoal grill is ensuring that the entire grilling area is evenly heated. Spreading the charcoal evenly and avoiding hot spots is difficult. Traeger’s pellet grilling system overcomes this problem with a fan that evenly distributes the heat throughout the grilling area, much like a wood-fired oven would have.
Hey Pete, first thanks for your kind words. Traeger pellet grills fell off a bit quality wise over the past several years. That said, they’ve hired a new CEO – formerly from the Skull Candy Head Phone company – who brought that company’s valuation up considerably. I see them making moves to get back to their roots… aligning themselves with some of the more well known names in BBQ again. From a build quality, they’re making solid pellet grill bodies using fairly heavy steel. The area I’d like to see them improve on is the controllers they use. Right now, GMG is making great strides in claiming some of the entry level pellet smoker market share away from Traeger. This is due to a superior PID controller, advances in built in Wi-Fi monitoring, and outstanding customer service.
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