The digital controller has a temperature dial (180 F to 400 F), shutdown cycle setting and an on/off switch which is very basic. Compared to the Camp Chef, it misses out on bypass startup button, food probe, feed button, lo smoke/high smoke settings and most importantly access to the fuse. In order to change the fuse in the Traeger, you’ll have to remove both screws on the digital controller and pull out the controller.
To compound the complexity of this issue the consumer also has to deal with some grill manufacturers recommending the use of only their branded pellets. Then to make matters even worse pellet consumers have to navigate all the different flavors available and whether to use a blended pellet (a blend of multiple kinds of wood such as oak, hickory, and cherry) or a 100% pure pellet (a pellet that uses only the flavor listed on the package). This doesn’t even take into consideration some pellet companies using things such as oils and fillers in their pellets.
I bought my second Traeger Grill around Thanksgiving (my last one died after 3 months), spent most of the day assembling it only to find it didn't work. Customer service told me to reset the thermostat, I did and it shut down. I did this routine a few more times with customer service and it kept shutting down, day after day. Traeger reluctantly sent me a replacement grill and promised it would be Fully assembled (I have little use of my left hand and can't work with small parts) Well it showed up unassembled in a bunch of little boxes. Customer service told me 4 times that they would call back with a local Traeger dealer to assemble it. Four promises to have someone come out and not even a phone call. This is the worst customer service from a consumer goods manufacturer I've experienced in years! All BS, all the time! I had the pleasure of returning all the little boxes of parts today to Home Depot for a refund. I wish I had seen all the Traeger reviews 3 months ago when I bought this pile of ... Three months without a working grill because of their cheap Chinese construction. The infomercial looks good, don't do it! Hello WEBER!
With 341 square inches of cooking space and a digital control board that sets the temperature from 180 to 500 degrees, you’ll be cooking whole meals in this grill, even though it’s the smallest model that Pit Boss makes. It will hold up to a dozen burgers for parties, or a chicken and vegetables for the family dinner. When cooking is done, the porcelain coated grill grates are easy to clean.